Yousaf warm welcome make feel that I’m in the right place. High standard professionalism, very friendly and very supportive Thanks and God bless
Location
Switch location6 Churchbridge, B69 2AP Oldbury, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rob is very polite and hands on manager and nothing is too much trouble for him. His man management is great too. Much improved team due to him
Most important thing for a company is the staff that interact with the customer. The staff are very customer orientated. They helped me by selecting a location close to the lifts. The staff picked th... See more
Excellent service many thanks to The exceptional by Jacob at salford Branch. He is a Asset to the company. Guided me through the set up process and also saved me more money for boxes and packag... See more
Company details
About Shurgard Self Storage - Oldbury
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
6 Churchbridge, B69 2AP, Oldbury, United Kingdom
4.7
Excellent
39 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice friendly helpful staff.
October 14, 2025
Contract ended early and no refund
Haven’t had any issues with the unit itself. Large price hike which seemed out of proportion with inflation but I think once you’re in, to find a competitor and cost of moving, most people don’t have a choice. Thankfully I was about to complete on my house purchase so an end was in sight.
However, I paid to extend my unit by a week for moving date. When the removal team collected my belongings, they were told to empty the unit that day, although I had paid for an additional 4 days.
I requested a refund to be told no, not possible. How can a contract be ended without discussion and not compensate the customer?
That is wholly inappropriate.
September 18, 2025
Unprompted review
Reply from Shurgard Self Storage - Oldbury
Hello Amanda, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team
Most important thing for a company is…customer care
Most important thing for a company is the staff that interact with the customer. The staff are very customer orientated. They helped me by selecting a location close to the lifts. The staff picked the box correct for my needs.
September 17, 2025
Male collegue could not have got things…
Male collegue could not have got things so wrong numerology - breaching GDPR.
September 2, 2025
Unprompted review
Reply from Shurgard Self Storage - Oldbury
We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team
Dave and the staff are amazing
Dave and the staff are amazing, they went above and beyond.
August 13, 2025
Great storage
Great storage. Clean easy and accessible. Friendly staff. Thank you
July 29, 2025
Unprompted review
Great customer experience
Great customer experience - helpful and clear at the enquiry and booking stage. Courteous on-site staff.
Easy access to facilities. Reasonably priced - cheaper than a comparable competitor which shall remain nameless!
July 3, 2025
Stacey is an absolute legend!
Stacey is an absolute legend!
Fantastic staff member who really know about the units and make sure the unit was the right one for us!
5* wished I could give more!
June 19, 2025
Unprompted review
Very helpful
Very helpful, listen to my problem and was helpful. Was friendly and didnthe processing of my documents cery fast and professionally.
April 7, 2025
Unprompted review
Excellent facilities staff very nice
Excellent facilities staff very nice
March 15, 2025
Unprompted review
Excellent service, Jacob salford branch.
Excellent service many thanks to
The exceptional by Jacob at salford Branch.
He is a Asset to the company.
Guided me through the set up process and also saved me more money for boxes and packaging. And got me a same unit on lower floor no extra cost.
March 2, 2025
Five star customer service from Louise
Five star customer service from Louise, she was friendly & talked me though the process and prices, & answered all my queries. The units are cleaned & maintained well. More than happy to be storing my items here.
January 24, 2025
Unprompted review
Brilliant and easy to work with
Needed last minute storage went into to discuss gave me a great deal, Amazing clean place
November 7, 2024
We have 3 units! Superb service
My family have 3 units in Oldbury - staff are really helpful and units and whole space is clean.
There are a variety of trolleys available and plenty parking
October 20, 2024
Unprompted review
Timing
Timing, attitude, attendance, friendly, all perfect.
Neat environment.
No regrets at all
October 13, 2024
The stuff was brilliant at their jobs…
The stuff was brilliant at their jobs and very helpful thank you
September 9, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.