Excellent experience. The team were very helpful and professional. Great location, easy to drive in and park while loading - all really good.
Location
Switch location96 Rue des Poissonniers, 75018 Paris, FR
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See what reviewers are saying
Fabulous!! So helpful!!!
Very rude and unprofessional! I've been a customer since 2023, always paid on time and have always been polite to the staff. When the time came to move (gave them a month notice) I hired a moving comp... See more
Company replied
the two women at the reception were so helpful they made the entire process feel so easy very high mark to the two of them I wish I had people working for me with such willingness
Company details
About Shurgard Self Storage - Paris 18 - Porte de Clignancourt
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
96 Rue des Poissonniers, 75018, Paris, France
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Very rude and unprofessional
Very rude and unprofessional! I've been a customer since 2023, always paid on time and have always been polite to the staff. When the time came to move (gave them a month notice) I hired a moving company to help me move. On the day of the move the ladies in the office had some problem with the movers and in the middle of my move blocked my access then demanded I pay them 100€ so I can finish my move. When I asked why one of them screamed at me that this is a penalty for me picking the wrong movers or something (my French isn't great)?! With the truck waiting I did pay. Why 100€ and not 200€ or 50€ I couldn't tell (nothing like this mentioned in their contract or T&C), pure extortion IMO. Stay away if you have a choice...

Reply from Shurgard Self Storage - Paris 18 - Porte de Clignancourt
the two women at the reception were so…
the two women at the reception were so helpful
they made the entire process feel so easy
very high mark to the two of them
I wish I had people working for me with such willingness
Crasseuse, Service Grossiere
Crasseuse! La dame de reception etait grossière. The woman at the reception was aggressively rude. The place is large, filthy, and I saw mice droppings on the trolley. I immediately left, even though I already paid. I went to Une Piece en Plus - more expensive but worth it.
Excellent experience
Excellent experience. The team were very helpful and professional. Great location, easy to drive in and park while loading - all really good.
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