Shurgard Self Storage - Paris 18 - Porte de Clignancourt Reviews 

65
TrustScore 4 out of 5

4.1

96 Rue des Poissonniers, 75018 Paris, FR


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Rated 5 out of 5 stars

Excellent experience. The team were very helpful and professional. Great location, easy to drive in and park while loading - all really good.

Rated 1 out of 5 stars

Very rude and unprofessional! I've been a customer since 2023, always paid on time and have always been polite to the staff. When the time came to move (gave them a month notice) I hired a moving comp... See more

Company replied

Rated 4 out of 5 stars

the two women at the reception were so helpful they made the entire process feel so easy very high mark to the two of them I wish I had people working for me with such willingness


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Paris 18 - Porte de Clignancourt

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 96 Rue des Poissonniers, 75018, Paris, France

4.1

Great

TrustScore 4 out of 5

65 reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(65)

7,105 reviews in the last 12 months

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Rated 1 out of 5 stars

Very rude and unprofessional

Very rude and unprofessional! I've been a customer since 2023, always paid on time and have always been polite to the staff. When the time came to move (gave them a month notice) I hired a moving company to help me move. On the day of the move the ladies in the office had some problem with the movers and in the middle of my move blocked my access then demanded I pay them 100€ so I can finish my move. When I asked why one of them screamed at me that this is a penalty for me picking the wrong movers or something (my French isn't great)?! With the truck waiting I did pay. Why 100€ and not 200€ or 50€ I couldn't tell (nothing like this mentioned in their contract or T&C), pure extortion IMO. Stay away if you have a choice...

December 26, 2025
Unprompted review
Shurgard Self Storage - Paris 18 - Porte de Clignancourt logo

Reply from Shurgard Self Storage - Paris 18 - Porte de Clignancourt

Hi, sorry to hear your cancellation didn't go as planned. We would like to look into this in more detail for you. Please send your customer ID and phone number to info@shurgard.fr so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Rated 1 out of 5 stars

Crasseuse, Service Grossiere


Crasseuse! La dame de reception etait grossière. The woman at the reception was aggressively rude. The place is large, filthy, and I saw mice droppings on the trolley. I immediately left, even though I already paid. I went to Une Piece en Plus - more expensive but worth it.

August 2, 2024
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