Gina was absolutely amazing! She made the entire process incredibly easy and took her time to explain everything clearly. The pricing was fantastic too. Highly recommend!
Location
Switch location50 Willis Way, BH15 3SY Poole, GB
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See what reviewers are saying
If you need storage in Poole, just go straight here. Stress levels down, belongings safely stored, and customer service that actually feels human. The facility itself is spotless, super secure and... See more
The app access system has improved significantly as time has gone on. It is always promising when companies bother to improve their equipment. The staff are always working to keep the space clear,... See more
Gina at Shureguard poole was so helpful and friendly when we came to collect our key and access our storage. Many of my family and friends have recommended this place to store our stuff whilst we are... See more
Company details
About Shurgard Self Storage - Poole
Written by the company
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
50 Willis Way, BH15 3SY, Poole, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Michelle provided a great service
Michelle provided a great service. Will definitely use again
Stress free and professional from…
Stress free and professional from outset. No hard sell just clear and concise information. My main dealings were with Gina, but anyone that had dealings with were extremely helpful. First class customer service and highly
A warm welcome from Gina
A warm welcome from Gina, great facilities and great prices, Thanks 👍
Great Service
Access is simple and Gina has always been extremely helpful and efficient. Overall a great service.
5 STAR
I have had the absolute pleasure of renting a storage unit from Shurgard Poole, the team are always friendly and available to help with any issues that may occur. Special thanks to Gina for her patience, knowledge and assistance, always friendly and helpful.
Great service from Michelle and Gina
Great service from Michelle and Gina. They were really friendly and happy to help with my storage needs
The best self storage facility in…
The best self storage facility in Dorset. Michelle and Gina are lovely. Thank you
I cannot fault the services in Poole
I cannot fault the services in Poole - shout out to Gina and Michelle who go above and beyond to assist you - they are so friendly and helpful .
Michelle and Gina are always friendly…
Michelle and Gina are always friendly and helpful. Would recommend.
Extremely helpful and friendly
Mich and Gina are extremely helpful and friendly. We've used storage here for a while now and had great help and advice when we wanted to move units and increase our storage. The convenience of the app for coming and going later in the evening is really helpful.
Easy to book and order online and all…
Easy to book and order online and all access details sent through very quickly. Great price too!
Great
It was easy to book online and I received an email a day or so before with all the instructions to download and setup the app needed for entry. Very friendly and helpful staff who showed me around on arrival.
Very friendly
I am a delivery driver and used to deliver to this place over a year ago. I have returned recently to cover the area and I just want to say this has got to be one of the friendliest, welcoming and also helpful places I have been in poole. Have to mention Gina and Michelle, they most definitely couldn't be two better people and would like to thank them for the experience when visiting every time. Keep up the good work.
Visited Poole store today and met Gina
Visited Poole store today and met Gina. She was really very well informed, understood the needs of people planning to use storage facilities perfectly and explained everything involved thoroughly. Would highly recommend this store.
The app makes it so easy to access your…
The app makes it so easy to access your storage. The site is secure and clean 👌
10/10 staff are incredibly friendly and…
10/10 staff are incredibly friendly and the prices are so cheap for what you get and definitively worth your money if you need storage for carboot sales and for business storage definitively recommend it
Very nice and clean place and also good…
Very nice and clean place and also good price
Very helpful staff
Gina was very friendly helpful and explained everything so clearly
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