Shurgard Self Storage - South Croydon Reviews 

122
•
TrustScore 4.5 out of 5

4.6

491 Brighton Rd, CR2 6EW South Croydon, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

The guys at Shurgard (South Croydon) have been terrific. From helping me sort out my unit, getting my security sorted out, to assisting me to fix my trike & letting me ride in their car park to gain m... See more

Rated 5 out of 5 stars

Having had my unit for close to twelve years, I can safely say that the service has been exceptionally good; When I've needed to contact the staff, they've been approachable, professionable, and easy... See more

Rated 5 out of 5 stars

Very happy with the customer service so far. Matthew was polite and professional. Served me at the front desk, recommended two unit sizes, demonstrated how to use the app whilst taking me around to vi... See more

Rated 5 out of 5 stars

I recently rented a unit at the South Croydon site and found the process very easy and the prices reasonable. When I went to collect the keys, the staff member was helpful and friendly. He showed me... See more


Company details

  1. Self-Storage Facility
  2. also in
  3. Storage Facility
  4. Warehouse

About Shurgard Self Storage - South Croydon

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • 491 Brighton Rd, CR2 6EW, South Croydon, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

122 reviews

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Replied to 97% of negative reviews

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4.6

All reviews

(122)

7,025 reviews in the last 12 months

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Rated 2 out of 5 stars

Hugely overpriced - H&S problem ignored

Hugely overpriced, refuse to replace the light for the unit - health and safety problem, it's dangerous in the unit in near total darkness, yet paying £300 pcm for a space the size of a shed. When speaking to the team at the unit told they will not fix the light - time to move to a service provider offering service at a reasonable price

October 9, 2026
Unprompted review
Shurgard Self Storage - South Croydon logo

Reply from Shurgard Self Storage - South Croydon

Dear David, thank you for letting us know. We apologize for the lighting issue and will get it fixed. We want to ensure you get the best value, so please feel free to visit your storage location in South Croydon to explore alternative, lower-cost units.

Rated 5 out of 5 stars

Good support

Good support. Matt was helpful and made life easy to sort things out, storage was all kept in good order and safe throughout

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Matt

Matt, Darren and Kieran have been amazing, I have 5 units now with them, they have been outstanding with their service, Very helpful.

Thank-you so much

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

Super happy

Super happy with the customer service i received yesterday from the staff member at the desk. He was super helpful, patient & informative. Will definitely recommend shurgard south croydon to friends & families.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service at…

Absolutely fantastic service at Shurgard South Croydon. Matthew was so friendly, professional and helpful, making the whole process incredibly easy and stress-free. It’s clear they genuinely care about their customers. Thank you for such a wonderful experience!

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience over several years

We’ve used Shurgard for several years, and it’s all been great! Location, cost, access has all been wonderful, and when we lost our keys, Matthew was super responsive and helpful.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

A Solid Place with Great Customer Service

A solid place, clean, spacious and secure; but it's the amazing people who make the all important difference.

For me, any business will be down to its people, and the on-site staff (Matt and the team) have consistently displayed great qualities.

Highly recommended.

Kal.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the customer service so…

Very happy with the customer service so far. Matthew was polite and professional. Served me at the front desk, recommended two unit sizes, demonstrated how to use the app whilst taking me around to view both units, and explained the opening hours, pricing and promotional offers

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Price for size 🙂

Price for size - praying it doesn't rise too much!! 😵‍💫
Staff are professional and friendly
Location
Great size for storage of my goods

May 27, 2026
Unprompted review

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