Shurgard Self Storage - Tottenham Reviews 69

Great service, very easy to access and the staff was very helpful. Would definitely recommend.

Shurguard is a rip-off.
On top of storage, they charge you extra for insurance despite 'already being insured'. This should be INCLUDED in the monthly fee.
They charge you a ridiculous amount of money for a special lock that only fits their units.
You now have to enter using an app, but sometimes their system/wifi does not always work for example at Tottenham
The gates at Tottenham weren't working properly and were opening and closing on their own
There is litter all around the premises - why does no-one clean this up?
The toilet at Tottenham was out of order, both myself and another customer needed it. Don't you legally need to have a working toilet?
I was cheekily charged for a lock and key despite stating I had my own and being told I would not be charged.

Very professional in dealing with customers. The app-controlled entry system feels more secure and generally has good facilities.

I’m grateful for how quick it is to get a quote and move in to the storage and also how fast it is to do a storage swap if a larger storage is needed.
Staffs are friendly and it is nice having a flexible and late closing time

People working in store they were very friendly. I will do the recommendation to who need more space.

The lady at reception went above and beyond to really help me with my storage unit and my contract. Thank you

I highly recommend this new place to everyone. Looks really safe, quite clean. And opening and closing time quite late which is good.

Excellent service so far... Adil was very helpful and attentive.
The facilities look very new.
It is all very clean and up together 👍

Very convenient

The unit wasn't the dimensions advertised so we had to take a bigger one but the staff were wonderfully helpful.

Bad communication!!!!
Unfair customer service!!!

Excellent services

Good service

Easy booking nice and clean facility easy move in thanks!

I was able to book my storage space online effortlessly. Thank you.

Easy to book online and great value and access 24 hours- definitely would recommend

It was easy to book online and the app is user friendly- I love how it unlocks the gates to give you access to your storage unit. It’s also great value for your money - definitely would recommend:)

My recent experience at the Shurgard storage facility in Tottenham was exceptional and exceeded my expectations. Several key factors made my experience truly great.

Firstly, the customer service was outstanding. Sayhan, in particular, was incredibly helpful. He patiently answered all my questions, provided a thorough tour of the facility, and guided me step-by-step through the process of setting up my storage unit. His professionalism and friendly demeanor made a significant difference.

The facility itself is top-notch. It’s evident that Shurgard places a high priority on cleanliness and security. The premises are well-maintained, and I felt reassured by the robust security measures in place. The accessibility and ease of use of the storage units are also commendable, making it simple for me to access my belongings whenever needed.

Moreover, the company’s commitment to customer satisfaction is clear. The transparent pricing and flexible rental terms are great advantages, catering to various storage needs without hidden surprises.

One area for improvement could be the extension of opening and closing times. Personally, it would have made my day logistically more efficient if I could have been at the storage unit an hour or half an hour earlier.

Overall, Shurgard in Tottenham stands out for its excellent service, secure and clean facilities, and customer-focused approach. I highly recommend them for anyone in need of reliable storage solutions.

Very nice and secure place as compared to others. The promotional prices is fantastic. Closer to my area. The staff over at the tottenham site are more helpful and friendly.

First time storage unit user and it’s safe to say my experience so far with Shurgard Tottenham has been excellent. I was able to rent my unit online, and the next day visit site for the first time, where the onsite staff were very friendly and informative. The facility is brand new, state of the art and very secure. Only small negative is parking, there are several spaces, but due to the buildings footprint and general size of some of the larger vehicles it can be a bit tight and busier times