Shurgard Self Storage - Warrington Reviews 

64
TrustScore 4.5 out of 5

4.6

Bluecoat Street, WA2 7FX Warrington, GB


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Rated 5 out of 5 stars

Warrington - The staff and service were great when selecting a unit. The facility was extremely clean and damage free. The app is a great tool and very convenient. We dealt with Luke a couple of times... See more

Rated 5 out of 5 stars

Called in to Shurgard Warrington on Sunday to get an idea of unit size and was greeted by Luke on the front desk. What a great experience on site and I was so impressed by the storage units, the... See more

Rated 5 out of 5 stars

Visited the facility and met Luke, who was extremely friendly and helpful and talked us through the whole procedure. We were really impressed with the unit we were shown, and are confident our belong... See more

Rated 5 out of 5 stars

Just rented a unit here for an absolutely brilliant price. Great customer service from Luke today and (I think) Chris a few days prior. Looking forward to finally having a good solution for storage fo... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility
  3. Warehouse

About Shurgard Self Storage - Warrington

Written by the company

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Written by the company

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contact info

  • Bluecoat Street, WA2 7FX, Warrington, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(64)

7,090 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Visited the facility and met Luke

Visited the facility and met Luke, who was extremely friendly and helpful and talked us through the whole procedure. We were really impressed with the unit we were shown, and are confident our belongings will be safe and secure.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading cancellation terms

Misleading contract terms for cancellation
The notice period is at least 15 days prior to the monthly anniversary date of the storage agreement.
I gave my notice today which means they get notice until 20 March (even though it’s empty). I was told on the phone it’s 15 days also my unit had a beam in the corner so was smaller than expected

February 11, 2025
Unprompted review
Shurgard Self Storage - Warrington logo

Reply from Shurgard Self Storage - Warrington

Hello Sheryl, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, other than the online portal for proof of identity which is fiddly. No problem just called in the office and they did it for me.

January 29, 2025
Rated 5 out of 5 stars

Great Storage, Really Helpful Staff

Called in to Shurgard Warrington on Sunday to get an idea of unit size and was greeted by Luke on the front desk.

What a great experience on site and I was so impressed by the storage units, the layout, ease of access and the overall cleanliness that I signed up there and then for a 180 sq ft unit.

Luke was very knowledgeable and happy to help, including showing me around and sorting out the app and payment, he is truly a credit to your company.

January 12, 2025
Unprompted review
Rated 3 out of 5 stars

Facility is great and staff are…ok

Facility is great and staff are friendly. The only thing letting it down is opening hours being pretty much business hours.

December 12, 2024
Shurgard Self Storage - Warrington logo

Reply from Shurgard Self Storage - Warrington

Hello, thank you for taking the time to share your storage experience with us. Our access hours to the premises varies from location to location. Please see excact timings on our website. It is not possible to enter the premises outside these hours. Thank you for your understanding.

Rated 5 out of 5 stars

Just rented a unit here for an…

Just rented a unit here for an absolutely brilliant price. Great customer service from Luke today and (I think) Chris a few days prior. Looking forward to finally having a good solution for storage for my business.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Storage

Really helpful and friendly staff , easy to use, clean, good location

October 27, 2024
Rated 5 out of 5 stars

Fantastic service!

Luke was very warm, welcoming and professional. He answered all the questions I had and kept me up to date with everything. Would use their services again!

September 8, 2024
Rated 5 out of 5 stars

Nice and easy

Very easy to arrange online. All staff on site are super friendly. Site is very clean and easy to navigate. Competitively priced.

September 19, 2024

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