Shuttercraft - Harrogate Reviews 77

TrustScore 5 out of 5

4.9

Rose Bowl Road 148, LS1 3HB Leeds, Portland Crescent, GB


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Rated 5 out of 5 stars

We’re repeat customers and so when we moved house we asked Shuttercraft to install shutters and blinds at the new house. They look great, and we were impressed with the time and care Adam took when in... See more

Company replied

Rated 5 out of 5 stars

From the initial survey by Adam, through the measuring up by Joe to fitting, Shuttercraft have acted with approachable friendly professionalism backed by sound advice on the task in hand. Our shutter... See more

Company replied

Rated 5 out of 5 stars

Professional service from start to finish! Quick response to initial enquiry and easy to book measuring appointment. Good advice received on choice of shutters and also on the blinds available f... See more

Company replied

Rated 5 out of 5 stars

Hi Julie/Adam WOW !!!!! I just want to say a massive thank you to you, Adam and the team The shutters look absolutely fantastically amazing Really well and truly pleased with my fit today The... See more

Company replied


Company details

  1. Window Treatment Store

About Shuttercraft - Harrogate

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • Rose Bowl Road 148, LS1 3HB, Leeds, Portland Crescent, United Kingdom

  • 01423 229039

4.9

Excellent

TrustScore 5 out of 5

77 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good service

Good service. Fitted on date promised and good service. Competitive pricing and good product.

April 29, 2022
Unprompted review
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Reply from Shuttercraft - Harrogate

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

A quality product and service

Everyone we spoke to was on time, polite and helpful. The quality of the shutters is really good, the fitting was swift and to a good standard. Aftercare was good. I would use them again and recommend them to others.

February 24, 2022
Unprompted review
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Reply from Shuttercraft - Harrogate

Dear Thomas, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Superb customer service!

Superb products and customer service. I'm blown away by the elegance and quality of my shutters which transform my home. Adam was so helpful and nothing was too much trouble for him. I would highly recommend Adam and the team who went above an beyond to achieve client satisfaction, timely, helpful and expert advice. Thank you so much!

February 23, 2022
Unprompted review
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Reply from Shuttercraft - Harrogate

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Highly recommended

Joe and Adam were brilliant! From start to finish we had the best experience.
Our Orangery window sizes and shape were a little different however their suggestions and great attention to detail was superb. Joe kept us constantly updated on delivery and installation. Installation day was super smooth and Adam kept checking throughout to ensure I was happy with what he was doing. Great customer care!
I can’t stop smiling at the finished result the room looks amazing, Thank you!
Definitely would recommend Shuttercraft to others.

February 22, 2022
Unprompted review
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Reply from Shuttercraft - Harrogate

Dear Tracy, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Wow just wow

Wow just wow
What a result, every step of the way I was kept informed and updated on the progress and timing of my delivery. The installation was impeccable and the result was a transformation of the bay window.
I couldn’t recommend these chaps enough.
Literally exemplary service guys well done and thanks again !!

February 18, 2022
Unprompted review
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Reply from Shuttercraft - Harrogate

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Highly recommended

great products at a competitive price, our bifold blinds look great - very happy to recommend. Adam and Joe are very attentive and responsive to any issues and requests.

February 18, 2022
Unprompted review
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Reply from Shuttercraft - Harrogate

Dear Mr Wade, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Beyond satisfied!

Beyond satisfied! The fitted blinds have made such a big difference to the outside and inside of my home. They look sooooo good and luxurious! I would definitely recommend! Friendly but professional! 😃

February 18, 2022
Unprompted review
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Reply from Shuttercraft - Harrogate

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Fantastic and friendly service

Fantastic service from start to finish and so happy with my shutter that I’m now ordering another one! Joe is super friendly and helpful and has been so patient with us having to change installation dates. Fitting by Adam was super quick and super helpful advising for another shutter in the bathroom. Would highly recommend!

February 17, 2022
Unprompted review
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Reply from Shuttercraft - Harrogate

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from the team at Shuttercraft. From the moment they quoted (best price!) they delivered on time and the installation is superb. Very happy.

February 17, 2022
Unprompted review
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Reply from Shuttercraft - Harrogate

Dear Chris, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

We love our new shutters

We love our new shutters, they have transformed our windows. Joe and Adam have given us great service.
I would definitely recommend them. We need more shutters for additional windows and will definitely get Shuttercraft back
Thank you for great service

February 17, 2022
Unprompted review
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Reply from Shuttercraft - Harrogate

Dear Alison, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

Rated 5 out of 5 stars

The team at Shuttercraft in Harrogate…

The team at Shuttercraft in Harrogate were helpful and professional from our first contact. We had great advise in terms of which shutter design and installation would work best. On the day of installation the fitters worked quickly and there was no mess at all. I can't recommend Shuttercraft highly enough and we're really pleased with the end result. Thank you

February 17, 2022
Unprompted review
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Reply from Shuttercraft - Harrogate

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Truly amazing transformation …

A few months ago we had Shuttercraft Harrogate fit shutters across the front of the house upstairs and downstairs. What a difference it has made. It looks truly amazing! Worth the extra money compared to inferior brands and worth the waiting period. Joe and Adam could not do enough for us. I would give 6* if I could!
Thank you guys
Dr Millican

February 17, 2022
Unprompted review
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Reply from Shuttercraft - Harrogate

Dear Matthew, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Outstanding blinds… I thought they…

Outstanding blinds… I thought they would look good, but these exceeded my expectations, fallen in love with them, had all windows done, it makes such a difference to my house, I’d never go back/settle for standard blinds again, more than worth it to transform your home. Fitted in less than 4 hours (5bed house) impressive thanks again

February 17, 2022
Unprompted review
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Reply from Shuttercraft - Harrogate

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service and product

From the start of the process I was very impressed with Shuttercraft. Great attention to detail and thorough giving of information and options when visiting for an initial quote. Staff were friendly and professional during the fitting. The final product is perfect. We are thrilled with the look of the shutters and the functionality of them.
I would definitely recommend Shuttercraft to others.
Thank you

November 20, 2021
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Reply from Shuttercraft - Harrogate

Dear Andy, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 4 out of 5 stars

Happy with shutters

Happy with shutters from Harrogate branch. Look lovely and fit well. Had to wait a while before fitting but that was due to delay in delivery...not fault of the company.

September 24, 2021
Unprompted review
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Reply from Shuttercraft - Harrogate

It was our pleasure to work with you Sammi. We really appreciate you taking the time to share your experience with us . We look forward to seeing you again soon!

Rated 2 out of 5 stars

Damage to property in fitting

If your happy for your property to be damaged during fitting go ahead otherwise avoid! Had shutters fitted in both the living room and bedroom at the beginning of August all looked fine until they left and noticed adhesive on the shutters in my bedroom he came back fairly quickly and sprayed some stuff on them to get it off which is was all fine, at the weekend I hoovered around and noticed patches on my carpet to my dismay I now have adhesive patches all over my bedroom carpet aswell I emailed them over a week ago and what a surprise no response now they have my money! If you take pride in your home like myself I would suggest avoiding as they clearly don’t care about the state they leave it in!

Until fitting we had no issues with shuttercraft hence the two stars otherwise it would be less.

August 24, 2021
Unprompted review
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Reply from Shuttercraft - Harrogate

Thank you for your feedback Robyn. I am sorry to hear you didn’t have the fantastic experience that you should expect from us.

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