Excellent service from start to finish. Martin was excellent and provided me with the most stunning looking shutters for my enormous bay window. Already I’m benefiting from the flexibility they provid... See more
Company replied
Location
Switch locationWhite Cross Business Park, South Road, LA1 4XQ Lancaster, Lancashire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Martin was very accommodating when booking an appointment to measure up for our new blinds, they arrived and were fitted well within the timescales quoted, they shutter blinds look amazing in our bedr... See more
Company replied
Painless and successful experience from first contact to completion. Martin is very knowledgeable and was even able yo talk me out of what would have bern the wrong shutters allowing a splendi... See more
Company replied
Living in the edge of the Furness peninsula we didn't know if Shuttercraft covered this area but Martin happily came out to provide a quote. He was knowledgable and provided good quality shutters to t... See more
Company replied
Company details
About Shuttercraft - Lancashire
Written by the company
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
Trusted nationally. Delivered locally.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
We make light work of looking after you
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
We only fit premium S:CRAFT shutters
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
Established, yet innovative
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
Our ‘No hard sell’ promise
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Contact info
White Cross Business Park, South Road, LA1 4XQ, Lancaster, Lancashire, United Kingdom
- 01524 958053
4.8
Excellent
51 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From start to finish
From start to finish, excellent service and a fantastic product. I was kept up to date on each step of the process and the installation was first class. Thank you.
June 22, 2021
Unprompted review
Reply from Shuttercraft - Lancashire
Many thanks , the two large bay windows looked amazing in your stunning home, i'm so pleased the shutter & shade worked a treat for you.
Kind regards
Martin
Shutters
From survey to installation, Martin was professional, courteous and Covid respectful. We love our new shutters and won’t hesitate to recommend him
June 17, 2021
Unprompted review
Fantastic
Fantastic job
Fantastic service
Highly recommended
I love my new shutters, they are very stylish
Good price
June 12, 2021
Unprompted review
Fabulous Shutters
We are really pleased with our shutters, they look wonderful and make the rooms look ten times better. Very stylish and good quality. Martin and Hannah did a brilliant job, very professional.
Marie & Mike
May 25, 2021
Unprompted review
I had my new shutters fitted for my entrance porch and living room it looks absolutely stunning. Iam going to get fitted for the bedrooms too. Martin has done a great job absolutely perfectionist.
Excellent service and perfect job done by martin.
May 19, 2021
Unprompted review
Superb product
Superb product
Excellent service
Excellent workmanship
Very reasonable
Highly recommended
May 10, 2021
Unprompted review
We love out new shutters
We love out new shutters! The service we received from Martin was fabulous, he’s professional, friendly and so knowledgable. He gave us practical advice on dressing our french doors and they look stunning. Competitively priced and a quality product. I can’t wait for visitors to show them off! Thank you Martin! Highly recommend
May 7, 2021
Unprompted review
Exceptional service from start to…
Exceptional service from start to Finish. Martin was very professional and trustworthy. The quality of the shutters are incredible and the workmanship reflects the passion for quality. Would highly recommend.
May 3, 2021
Unprompted review
High quality service
Arranged a quote with martin. Appointment arranged really promptly and gave good advice. Martin fit the shutters to an exceptionally high standard. The shutters are well made and substantial and although a considered purchase worth the money. Martin was pleasant and friendly and I would certainly recommend him.
April 29, 2021
Unprompted review
Excellent service from start to finish…
Excellent service from start to finish and competitively priced. Pride taken in work. We’re delighted with our shutters and blinds and highly recommend.
April 29, 2021
Unprompted review
Highly Recommended
Absolutely love our new shutters. Martin was friendly, professional and I highly recommend him.
April 19, 2021
Unprompted review
Excellent customer service and super…
Excellent customer service and super happy with my shutters
April 18, 2021
Unprompted review
Reply from Shuttercraft - Lancashire
Many thanks Danny, They looked fantastic in your large window.
Martin has been fantastic
Martin has been fantastic, excellent workmanship, quick responses, any issues resolved quickly. worked safely during COVID restrictions. We have had lots of positive comments about the shutters and would definitely use again thanks xx
April 13, 2021
Unprompted review
Reply from Shuttercraft - Lancashire
Many thanks Paula, Im sure the built in blackout blinds will help in such a large bedroom bay window..
A pleasure to work with your lovely family.
Faultless and transformed our room
Martin came to our property to provide a quote for shutters. He was knowledgeable, friendly and not at all a typical sales type. We decided to proceed and I am so glad that we did. The shutters look incredible and were fitted promptly. Martin left the room immaculate and was able to work around our Victorian wonky walls. We would not hesitate to use Shuttercraft again.
Thanks so much
March 30, 2021
Unprompted review
Reply from Shuttercraft - Lancashire
Victorian Wonky walls i love it, But they looked fantastic and since i've driven past they look stunning from the outside too. Not that i'm biased in any way. Many thanks once again. Martin
The shutters look fantastic!
The shutters look fantastic and we can’t wait until we can get them installed in all rooms! Martin couldn’t have been more helpful, keeping us fully informed from when we first arranged a home visit through to installation. He is very knowledgeable, left the room spotless after installing the shutters and even managed to work around our uneven walls. We have no issues with recommending both the quality of the product and the professional service we received.
March 8, 2021
Unprompted review
Reply from Shuttercraft - Lancashire
Many thanks David . They looked a great contrast against your paint colour.
Extremely pleased with our shutters
Extremely pleased with our shutters! A great service provided by Martin and his team.
Great communication throughout and amazing craftsmanship when fitting.
Thanks again!
February 13, 2021
Unprompted review
Reply from Shuttercraft - Lancashire
Many thanks Hannah, Beautiful big bay window . So pleased you both loved the shutters
Excellent service, highly recommended
I was recommended Martin by a friend and am very glad they did so. We have large bay windows so weren't sure if we could have what we wanted. Martin explained all our options well, gave great advice and gave us confidence he could deliver what we wanted. Very professional throughout, tidy during installation and the finished product is everything we asked for. Can't recommend Martin enough...we are now having more windows done and our parents are booking a fitting too.
January 21, 2021
Unprompted review
I am really pleased with My shutters…
I am really pleased with My shutters and blinds
The service from Martin was excellent from beginning to end
I would always use and recommend Martin in the future
January 21, 2021
Unprompted review
Great service....
Knew what type of thing I wanted but didn't know exactly how to get it! Got quotes from a few other companies who weren't very helpful and exactly what I wanted. Martin listened, with no hard sell, going through every small aspect. And I got exactly what I wanted! I love them! Martin was very friendly, professional and tidy. Even with the challenge of an old house with very odd shaped windows and walls, the finish is brilliant. Would highly recommend Martin.
January 15, 2021
Unprompted review
Excellent customer service from start…
Excellent customer service from start to finish. Expert measuring and fitting, the shutters look fabulous both inside and out and we are both very pleased with the service from Martin throughout. Thank you very much.
January 12, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.