Shuttlefare.com Reviews 

1,987
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

One star is way too much for this rating! My originating flight was delayed which caused me to miss my connection in Charlotte and therefore my Shuttlefare pickup in Fort Lauderdale. No one answe... See more

Rated 1 out of 5 stars

Booked a round-trip van transportation between airport and hotel. Pickup from airport went very well and we were happy. However, for the return, the van never showed up, no texts/emails about cance... See more

Rated 5 out of 5 stars

Haven't ridden yet (that's next month!), but the on-line reservation process was straightforward & easy. It's nice to know that we have a ride secured, after a long day of travel to an airport that w... See more

Rated 5 out of 5 stars

Fantastic service and communication. We utilized the site last minute before our departing flight. Our pick up person at our destination airport couldn’t make it because our flight had been delayed. S... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

ShuttleFare.com AIRPORT SHUTTLE SERVICE - Compare shuttle rates for more than 65 US Airports. Now offering SuperShuttle Blue Van service.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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No recent history of asking for reviews

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3.4

All reviews

(1,987)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Help is available

During the request, I signed up for the future. When I completed the request, failed to notice that the arrival date was wrong/changed. The toll free number worked and ’Rachel’ was able to arrange a last minute ride to our hotel.
Seamless for us, but greatly appreciated.
MG

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Our driver, Jabril, was great!

Jabril showed up right on time and was very professional and cordial. He was very friendly and great to talk to. He got us to our destination safely and within a reasonable time due to heavy traffic.
Thank you Jabril!

April 18, 2023
Unprompted review
Rated 1 out of 5 stars

Unteliable

Sent me a confirmation email including a name and phone number for a driver who told us we had no reservations after charging me. No driver showed up! Left 10 people stranded. Absolutely nothing was done to help and they told me they couldn’t do anything to help only offered a refund. Do not trust this company at all with your rides

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

A helpful end to a long journey!

After a problematic day of travel (24 hours door to door)I was very grateful for shuttle fare. I booked a few hours in advance for a pick up at the airport. It was quick and easy to book, all was quick and painless! Highly recommended

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

A ride with professionals

I am glad to have such a wonderful ride experience at the airport with a professional and poilte driver. The serviuce was on time, the crew contacted me since boarding on flight till claiming my bag to make sure I will have a smooth pick up.

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Shuttle with ease

Easy to schedule online; secure verification method and communication with driver. Was picked up promptly after scheduled and to my hotel in a timely manner. I would use this service again!

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Fast and Easy

The website is easy to use and explains everything clearly. Price is clearly displayed and no hidden fees.

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great ride

Beside having to find out what type of a car that we were getting in, the driver was excellent, very safe and gave us some places to see.

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Website was user-friendly

Website was user-friendly, and when I called to ask some questions they were knowledgeable. The ride to and from the airport can be flexible and there is a number to call if anything changes.

February 25, 2023
Unprompted review
Rated 5 out of 5 stars

Really loved the communication

Really loved the communication. That’s really important to me as our flight was canceled.Your staff is excellent in keeping track of my flight and being prompt upon arrival. I will definitely use you again and refer you to others. Thanks again for your service.

February 23, 2023
Unprompted review

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