ShytoBuy UK Reviews 1,504

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

The ShytoBuy website offers great products with a fast and reliable service. Some product do cost a bit more, but may be discounted as you collect points for your orders from the reward scheme.

Rated 3 out of 5 stars

I am only about 20 days into my first batch so I’m hoping it is just taking time to settle into the system to work HOWEVER as of yet, NOTHING. I feel no different and have seen no results! The tablets... See more

Company replied

Rated 5 out of 5 stars

the product arrived quickly thanks to the fact that u sent it with a tracking number. (The first time u shipped the product it was lost cause it did not have a tracking number) best regards Edgar A... See more

Rated 4 out of 5 stars

The reason I give 4 stars instead of 5 is because of the way the website offered their promotion. So the page tells you that you get a free gift of something if you make the purchase by the 19th of Ja... See more

Company details

  1. Wellness Center
  2. Fitness and Nutrition Service
  3. Skin Care Clinic

Information provided by various external sources

ShytoBuy.uk offers a range of natural products to help men and women overcome embarrassing problems. Our extensive range goes from health and beauty products, through to well being and sexual health products. Additionally we offer guaranteed next day UK delivery, plain & discreet packaging and friendly customer service in over 10 European languages. Established in 2004, ShytoBuy is the biggest online retailer in Europe that deals with issues that people are generally embarrassed to go and see someone about. With over 500 products to choose from, the website offers immense choice and does not compromise on quality. Customers have continued to trust this brand for delivering exceptional customer support in over 10 languages and having the ability to deliver to almost anywhere in the World the next-day.

ShytoBuy UK

Written by the company

Next-Day WorldWide Delivery
We have the widest network of logistics partners that offer next-day or 3-5 day tracked express shipping. London, Paris or Milan - we can arrange 24 hour delivery straight to your door.
Free Delivery
When you spend £50, you automatically qualify for free delivery.
Same-Day Dispatch
We deliver almost anywhere! For your convenience we offer fast and tracked delivery to any destination of your choice.
In Stock
Unlike many others, we actually house every item of stock and make sure that we always have enough of it so that you get what you want. In the unlikely event that we don’t have what you want, then we race to get it in within days not weeks.
Natural Ingredients
The majority of our products are bottled in GMP certified facilities and every one of our products have been safety tested. We will only work with brands that prove their superiority in order to deliver you a product that is only of the highest grade.

Price-Match Guarantee

You will not find better deals anywhere else!

You will not find better deals anywhere else!
And if you do, we will beat or match other retailers.

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Rated 1 out of 5 stars

They are liars they don’t refund money…

They are liars they don’t refund money and keep emailing we processed your refund and you can’t apply promo codes worst website to order

December 14, 2023
Unprompted review
ShytoBuy UK logo

Reply from ShytoBuy UK

Dear Mirza,

We apologize for any inconvenience you've experienced, and we appreciate your feedback. We take such matters seriously, and we want to ensure your concerns are addressed promptly.

However, we are unable to locate your specific order details based on the information provided in this review. To resolve the issue and investigate your refund status, we kindly ask you to connect with our customer service team.

Please share your correct order number and any relevant details so that our team can assist you more effectively. We assure you that our team is committed to providing a positive resolution.

You can also contact us via email at info@shytobuy.uk or call us at 0203 322 7075, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Rated 3 out of 5 stars

Sent wrong item but received refund…

Sent wrong item but received refund quickly

January 2, 2024
ShytoBuy UK logo

Reply from ShytoBuy UK

Dear Michael,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the oversight that resulted in you receiving the wrong item. We appreciate your patience and understanding throughout this process.

We're glad to hear that you received the refund quickly and that the matter was resolved to your satisfaction. Your satisfaction is our priority, and we're committed to making things right when issues arise.

While we regret the inconvenience caused, we hope that you may consider ordering from us again in the future. We value your business, and if there's anything we can do to enhance your experience in the future, please don't hesitate to let us know.

You can also contact us via email at info@weightworld.uk or call us at 0203 322 7970, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Rated 1 out of 5 stars

This company is not trustworthy and not…

This company is not trustworthy and not reliable in my experience. I’ve received promotional discounts. I have attempted to apply these directly through there link/email. And the offers have not been accepted. I’ve contacted customer services on several occasions they stated they would look into this and call me back, but didn’t i following up and was told the email discount code was out of date. I informed shytobuy I used the discount code within 10 minutes of receiving there email. So how could it be out of date..? Therefore my honest help believe is these discounts do not exist they just act to entice you in. Extremely disappointed. And a big time waster. It as now lead me to question the validity of their company and products. I say shop elsewhere.

10/1/24
Updated email from shy to buy, requesting purchase order number in order to look into my complaint. This is clearly a generic email, as it does not relate to my specific order. As I wasn’t able to make any purchase as I was unable to use the promotional codes. I’ve also been in contact with trustpilot and sent them screenshots of the promotion offers that cannot be applied. I’ve also been in touch with the supplier of the Thermo lazer helmet SallyAnn, I was informed that Shy to buy have a contractual agreement With them and are NOT allowed to undercut and CANNOT offer discounts on the Lazer Helmet. I have screenshots of Shytobuys offers from there website. Sadly, I’m not able to upload these to prove it. However, I have forwarded these to trustpilot.

January 5, 2024
Unprompted review
ShytoBuy UK logo

Reply from ShytoBuy UK

Dear Keri,

We regret to hear about the challenges you've faced in redeeming the proportional discounts and the inconvenience caused by the lack of response from our customer service team.

To assist you further and address the concerns you've raised, could you kindly share the order number associated with the purchase mentioned in your review? This will enable us to investigate the specific details of your order and the issues you encountered while applying the discounts. Our aim is to provide a satisfactory resolution and ensure that your experience aligns with our commitment to reliability and trustworthiness.

We genuinely value your feedback, and we're committed to resolving this matter promptly. Your satisfaction is important to us, and we appreciate your patience and understanding as we work to address your concerns.

You can also contact us via email at info@shytobuy.uk or call us at 0203 322 7075, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

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