Sibling's Wardrobe Reviews 

35
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

The dress was beautiful but didn't suit or fit right. I returned it within 14 days last April and now still haven't received refund and no contact from anyone. Email phone online nobody responding.

Rated 5 out of 5 stars

I seen Siblings Wardrobe on Instagram and loved the colours of some of the dresses. I bought two different dresses for a wedding, but being honest I wasn't holding my breath until the arrived. The d... See more

Rated 3 out of 5 stars

Received my order in a timely fashion at the end of April, dress didn’t suit and I returned it a day or two later. I am still waiting for a refund, a month later, have emailed company and received no... See more

Rated 5 out of 5 stars

Very happy with the quality of my two dresses. Lovely colour! The fit is perfect and I look forward to wearing them this summer. I had some queries with customer service regarding availability and... See more

Company details

  1. Clothing Store
  2. also in
  3. Children's Clothing Store
  4. Men's Clothing Store
  5. Shoe Store
  6. Women's Clothing Store

Written by the company

Opening your wardrobe to a world of international brands. Sibling's Wardrobe Brings together Europe's premium fashion brands right to your fingertips, in a one-stop shop.


Contact info

3.6

Average

TrustScore 3.5 out of 5

35 reviews

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No history of asking for reviews

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3.6

All reviews

(35)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Refund

The dress was beautiful but didn't suit or fit right. I returned it within 14 days last April and now still haven't received refund and no contact from anyone. Email phone online nobody responding.

April 26, 2023
Rated 1 out of 5 stars

Has anybody any idea how to get a…

Has anybody any idea how to get a refund from this company or what to do about it. How do we ensure they don’t open for trading again and do the same to others. It’s ridiculous. I rarely shop online. Did so with 2 companies as I had no time to go shopping for 2 events I needed dresses for. Both have turned out to be fraudulent and we’re talking Irish and UK. Definitely finished online shopping now.

April 3, 2023
Unprompted review
Rated 1 out of 5 stars

Received my order on 21/04/23

Received my order on 21/04/23, returned it 2 days later as it did not suit. Still waiting for my refund 2 months later. My emails are not being responded to. The site looks like it’s been taken down.

April 27, 2023
Rated 1 out of 5 stars

Waiting on refund!

Bought a dress, didn’t fit so returned it within 2 days of receiving it. 6 weeks later and no sign of refund. Have emailed but no response. Can’t find a number to phone and looks like website is down. Never again!

June 7, 2023
Unprompted review
Rated 3 out of 5 stars

Still waiting for a refund …

Received my order in a timely fashion at the end of April, dress didn’t suit and I returned it a day or two later. I am still waiting for a refund, a month later, have emailed company and received no response. Very disappointing customer care, would definitely not order from this company again.

April 24, 2023
Unprompted review
Rated 1 out of 5 stars

I returned a dress on May 3rd as it…

I returned a dress on May 3rd as it didn’t suit me. I have not been refunded and my emails have not been answered. I am very disappointed as they had beautiful clothes on their website but customer service is shocking.

May 28, 2023
Unprompted review
Rated 1 out of 5 stars

Missing order

Ordered a dress for a wedding, paid express delivery. 10 days later no dress. Emailed to enquire the whereabouts of my order. I received an apologetic phone call from customer service the following day offering me a replacement or full refund. Needless to say, I did not opt fur replacement.

April 19, 2023
Rated 4 out of 5 stars

Good and friendly service

Initially had delay with delivery....contacted siblings Wardrobe team and the promptly sorted it out, very efficiently and quickly....thank you Sibling's Wardrobe Team

March 23, 2023
Rated 1 out of 5 stars

No refund/ credit on return of sale items!

I am very disappointed that I can’t get a refund even if it was store credit!! . I purchased a dress that was on sale but when I received it didn’t suit. When I requested a refund I was told to check the refund policy and yes it does say that “ Items on sale promotion, coupon used, discounted merchandise, international orders and limited launches item are consider Final Sale Items and cannot be returned or exchanged” . This is the first time I have come across this policy. Most companies will allow you to return goods bought online (even when on sale) but I do accept that this is their policy and it is stated in the returns policy section so they are well within their rights. But I wouldn’t purchase ever again on this account.

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service,love my dress & on site it says size up which sometimes is not right but I did size up & fit's like a glove will definitely be back.

March 26, 2023
Rated 5 out of 5 stars

Very happy with the dresses

Very happy with the dresses. Exactly how they looked on their website. Delivery is slow (8 working days for me) so if you need a dress quickly it might not work for you. Had emailed asking about delivery and got a lovely reply. Very happy.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with the quality of my two…

Very happy with the quality of my two dresses. Lovely colour! The fit is perfect and I look forward to wearing them this summer. I had some queries with customer service regarding availability and sizing and they were answered promptly. Very satisfied.

February 24, 2023
Unprompted review
Rated 3 out of 5 stars

Poor Customer Experience

In your terms and conditions it states delivery will 5-7 days. On the 6th day I submitted an email looking for status update on the delivery. I received a response the following which I felt was a bit kurt pointing out the 5-7 day delivery. I received my order on the 10th working day. While I am very happy with the dresses I ordered I am not sure I was entirely happy with the overall experience and cannot be sure I would purchase again from you.

March 9, 2023
Rated 5 out of 5 stars

Siblings Wardrobe - Beautiful Dresses

I seen Siblings Wardrobe on Instagram and loved the colours of some of the dresses. I bought two different dresses for a wedding, but being honest I wasn't holding my breath until the arrived. The dresses were a much better quality than I expected. The fit was spot on and they were extremely flattering. They arrived within 7 working days and honestly, I will be buying from them again. They are affordable, Irish and true to size.

March 20, 2023
Rated 3 out of 5 stars

No refunds

V disappointed that I cannot get a refund…dress just didn’t suit me.. I like the site and would surely have ordered again… but I certainly won’t now…

Thank you for reply… but that is not true… your policy says returns are non-refundable.. can get credit for your store but no refund.,

March 20, 2023
Sibling's Wardrobe logo

Reply from Sibling's Wardrobe

Hi Anne, you can of course get a refund, we have a 14 day returns policy. Please see our returns policy online xx

Rated 5 out of 5 stars

Would recommend

Very helpful and available for queries via email. Loved the dress and a good price. Would recommend shopping at siblingswardobe.com and I love to support irish companies

March 15, 2023

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