Incorrect order. I contacted customer service but no-one replied. Ordered 8 pairs in early Aug, swift delivery. Very good quality socks. Happy overall. One pair( our county colours) didn't arrive.... See more
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I ordered socks on April 1st. It's May 16th and I have no socks. No one picks up the phone. No one responds to my attempts to connect through the "Contact" feature on the website. No one responds... See more
My order was delayed in the post by 18 days,I contacted Sicsock to make them aware that I had not received my order,they replied back every time and assured me the order had been dispatched...they eve... See more
My socks have actually arrived! Not had a great experience as they were ordered on 24 November with express delivery, but took till yesterday to get here. Been in touch with them and to be fair to... See more
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Company details
Written by the company
Premium Quality Interest Based Socks. Retro Football Socks. Hiking Socks.
Contact info
Unit 1 Groody Centre, Castletroy, Limerick, Ireland
- service@sicsock.com
- sicsock.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Scam company
Ordered in time for Christmas delivery. Money taken, No update, item not shipped. Contacted company several times and after no reply initiated chargeback with my credit card company. Several weeks later the company contacted me and said they had shipped the order and it “got lost in the post” which based on several other reviews seems to have happened to everyone who ordered before Christmas. What a coincidence!. They then challenged my chargeback but couldn’t provide any evidence that they shipped anything (because they didn’t) and I got my money back. All in all, a terrible experience. This company tried to keep my money after not filling my order.
Very happy with my purchase
Very happy with my purchase. Good quality and quick to deliver
Stay away from this site, very suspect customer service
Ordered 2 sets of sock in time for Christmas. Only one set arrived, when I contacted them they assured me I would have them in time for Christmas as they were a gift. The 2nd set never arrived and they have since ignored numerous emails from me requesting a refund. I will not be dealing with them again.
Didn’t receive order
Didn’t receive order but did eventually receive a refund after contacting customer services several times.
I blame Trump!
Question: What went wrong this time?
Answer: Everything. Is "Sic Sock" still trading? I have no idea. I placed an order well before Christmas 2024 and have received precisely nothing other than an an acknowledgment of payment. There have been no replies to any query since then and no communication. Why this review has even been requested, I have no idea.
By the way, I have purchased from Sic Sock previously without any problem, hence the though that they had gone out of business. so, all in all; disappointed.
This item was a birthday gift but did…
This item was a birthday gift but did not arrive. Wasn’t told it was it was out of stock until I contacted them to ask where my order was
Still waiting
I ordered a Christmas present in plenty of time for christmas delivery. Other than the initial order confirmation email no other correspondence. Followed this up with customer services and live chat to be told my order was still being processed. 31st January and still waiting for my order. I can only presume the wool is coming from a very rare breed of sheep that get sheered very rare and seldom, hand spun and knitted by Father Christmases elves.
Like many others
Like many others , never received my order, Ordered on the 16th December, still not have received , I would advise not to ever order from this company
Looks like i am not the only one not to…
Looks like i am not the only one not to receive their order.
Customer service is awful
AVOID AVOID AVOID
Item never arrived
Avoid
Received emailed saying order fulfilled, never arrived, then after many many emails and intervention by credit card company it was found socks were never even sent out
Fast delivery
Fast delivery. My son loves his socks l got for him. Will definitely buy more from the site.
More sick than sic
You never deilivered my order and then you cancelled the order. I am still waiting for the refund
Terrible customer service don’t deal…
Terrible customer service don’t deal with them!
Another order that hasn't arrived
Like many others on here my delivery hasn't arrived, it doesn't even appear to have left their warehouse almost two weeks after placing the order. Have contacted customer service but no reply.
Still not received my order
I am still waiting my order and have emailed the company and still not heard back from them
Either not arrived or V Slow Delivery!
Ordered on Christmas Day and now it’s 20th January and still not arrived. Then asked me to review when they’re still not here.
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