I recently went to see a podiatrist as I had a problem. They did their investigations and suggested a simple, but designed off the shelf insole, by Sidas. I searched for them online and ordered two pa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had a pair of sidas 3feet outdoor insoles for four years, I wear it every day and it's still in great condition. I just bought a second pair so I don't have to keep swapping them out between shoe... See more
Ordered Insoles Tuesday morning and they were delivered the next day. After going through the ordering process, I realised I had mistakenly ordered the wrong size of Insole. I found a telephone num... See more
Sidas are excellent. Their insoles are first class and kick the competition into touch. I’ve been using their kit for around 3yrs and have never been disappointed. The service is also top class - secu... See more
Company details
- Outdoor Sports Store
- Orthotics & Prosthetics Service
- Running Store
- Ski Shop
- Sports Accessories Wholesaler
- Sportswear Store
Written by the company
Sidas UK Ltd. are the distribution partners for the brands; Sidas, Podiatech, Thermic, Compeed, Point6 Socks, and Kaestle Skis in the UK & Ireland.
Contact info
Bridge House, Bridge Street, LA9 7DD, Kendal, United Kingdom
- 01539 725817
- info@sidas.co.uk
- sidas.store
4.6
Excellent
198 reviews
Hasn’t replied to negative reviews
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Trackwalker boot grips essential for icy Norway.
I contacted Sidas UK to buy replacement studs in a pair of French trackwalker boot grips after a trip to snowy Oslo. They offered to replace the original trackwalkers at a bargain price and dispatched them free so matching what it would have cost me to simply replace some of the worn/missing studs. Great communication and prompt delivery, thank you!
February 12, 2024
Great service with quick delivery…
Great service with quick delivery times. I’ve always bought Falke in the past but I found these ski socks much better and for half the price.
February 7, 2024
Reply from Sidas UK Ltd
Thank you for your review! It is always great to receive 5* feedback.
Delivered well on time
Delivered well on time. Socks seem comfortable on. Waiting to use them for a 50k in June. Although will practice with them prior. They are very light all in all seem well made.
February 13, 2024
Reply from Sidas UK Ltd
Thank you for your feedback Andrew. I hope your training and 50k goes well.
Delivered on-time as described
January 30, 2024
Misleading 15% discount information on Website!
I purchased 4 sets of insoles on the understanding it qualified for 15% off. However, this did not happen when the transaction was completed. Only AFTER completion did I discover an email containing a code for the 15% discount. There was no mention of the need for a discount code when selecting the insoles. I found the website extremely misleading and I am aggrieved that I did not receive the 15% discount on 4pairs of insoles. VERY POOR CUSTOMER SERVICE!
January 30, 2024
Reply from Sidas UK Ltd
Hi Angie.
I am sorry you found the website misleading. I can see where the problem has come from. We did have an offer running, which had ended. The small header hadn't been removed from the page template. The sign-up 15% discount is a different incentive which is currently running.
I can see how this was misleading, and we have recified/ made changes to ensure this doesn't happen again.
I have also refunded 15% back from your order. I will also send through a £10 gift voucher to use on our website.
I hope this goes some way to upgrading your experience with Sidas.
This was my first contact with Sidas UK…
This was my first contact with Sidas UK and rang their office in Kendal to clarify a few things and the lady I spoke to was very helpful. The delivery arrived as advertised and early days yet but the product purchased-gel insoles , appears to be of good quality.
January 25, 2024
Reply from Sidas UK Ltd
Thank you for your review. We hope the gel insoles live up to expectation.
Good products for every sport
Good products for every sport. Super fast and convenient to pay with Apple Pay
January 16, 2024
The Sidas lady here in the UK was very…
The Sidas lady here in the UK was very helpful, and informed me when the fresh stock was in, and when my order had been dispatched.
December 22, 2023
Great product great quality
December 15, 2023
These dryer bags are great
These dryer bags are great. I’ve bought more this year to give to others and was delighted to receive them all in time for Christmas
December 15, 2023
Slow delivery
November 30, 2023
Happy customer.
First order arrived on time though an item was missing. One phone call and a couple of days later, the order had arrived. Great service great product, happy customer. Thanks
November 24, 2023
Good product and service
Easy to use website, product just as I needed and arrived in good time. Happy to recommend and will use again.
November 14, 2023
Reply from Sidas UK Ltd
Thanks Jacob. Hope the new kit is working well for you.
Product as expected will review on…
Product as expected will review on longevity later but fits well and doing the job. Delivery of product was a bit slow.
November 6, 2023
Reply from Sidas UK Ltd
Thank you for your review Robert. I hope the products live up to expectations. I look forward to your updated review in due course.
Lovely calf sleeves
Lovely calf sleeves - quality product, good sizing, comfortable support (after trying many others).
October 27, 2023
Reply from Sidas UK Ltd
It's great to read you have found the right calf sleeves. Thank you for taking the time to post your review.
Great socks
These are now my go-to socks for the trails. Glad I ordered direct from Sidas as they had a decent offer. Fast delivery too
October 25, 2023
Reply from Sidas UK Ltd
Thank you for your review. We are happy to see that you are enjoying your new socks.
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