Sidas UK Ltd Reviews 198

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness in providing relief from foot pain and their overall high quality and durability. Many people also commend the excellent service, noting the quick responses and efficient processes, alongside very prompt and reliable delivery. However, some customers were dissatisfied with certain products, specifically mentioning a lack of cushioning in some insoles and issues with rough sewing in a pair of socks that caused discomfort. A few people also experienced problems with delayed deliveries, attributing these issues to the chosen delivery companies rather than the business itself.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise the insoles for... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the insoles, describing them as... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the efficiency and speed of... See more

Service

Consumers find service to be positive. Many reviewers praise the efficiency and promptness of the service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently went to see a podiatrist as I had a problem. They did their investigations and suggested a simple, but designed off the shelf insole, by Sidas. I searched for them online and ordered two pa... See more

Rated 5 out of 5 stars

I've had a pair of sidas 3feet outdoor insoles for four years, I wear it every day and it's still in great condition. I just bought a second pair so I don't have to keep swapping them out between shoe... See more

Rated 5 out of 5 stars

Ordered Insoles Tuesday morning and they were delivered the next day. After going through the ordering process, I realised I had mistakenly ordered the wrong size of Insole. I found a telephone num... See more

Rated 5 out of 5 stars

Sidas are excellent. Their insoles are first class and kick the competition into touch. I’ve been using their kit for around 3yrs and have never been disappointed. The service is also top class - secu... See more


Company details

  1. Outdoor Sports Store
  2. Orthotics & Prosthetics Service
  3. Running Store
  4. Ski Shop
  5. Sports Accessories Wholesaler
  6. Sportswear Store

Written by the company

Sidas UK Ltd. are the distribution partners for the brands; Sidas, Podiatech, Thermic, Compeed, Point6 Socks, and Kaestle Skis in the UK & Ireland.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

198 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My parcel arrived a day after I had…

My parcel arrived a day after I had ordered it but the one for my sister did not arrive until two days later. I was anxious for her to get it before she went to do the coast to coast walk and Nicole was very helpful in ensuring this happened. The customer service was exemplary.

June 15, 2021
Rated 3 out of 5 stars

Insoles not as comfortable and…

Insoles not as comfortable and supportive as I had hoped. More detailed description of product might be more helpful.

June 2, 2021
Sidas UK Ltd logo

Reply from Sidas UK Ltd

Thank you for your review. We appreciate constructive feedback as much as we enjoy reading the 5 star reviews. It would be great to understand where you feel the product let’s you down from a comfort and stability POV. SIDAS also offers custom made options through retail partners, these may offer you more stability and comfort. Please let us know if we can assist further in any way.

Rated 5 out of 5 stars

Good product.

Good product.
Arrived quickly, and good advice from site prior to purchase.
Already using one pair and more comfortable than I thought they would be.
I would definitely use again.

May 21, 2021
Sidas UK Ltd logo

Reply from Sidas UK Ltd

Thank you for the great review 😊

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