Best quality trainers but unfortunately wss tight on me. Extraordinary costumer care as I have ordered two times and size doesn't fit to me, they provided me the refund beyond their policy and didn't... See more
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While one needs patience with a longer delivery period due to their business model/ authentication process, 3 weeks were more than worth the wait! Great selection online too as I couldn't get this tra... See more
I contacted them on Monday, asking when the item will be ready to be shipped and i changed my address last minute. Samantha helped me change the address and also managed to expedite my order and it ar... See more
I placed 2 separate orders for 2 different pairs of trainers and both orders were cancelled. I was told this was due to the supplier not having the product. Why advertise on your website if you are un... See more
Company replied
Company details
Written by the company
A global marketplace for authenticated sneakers, streetwear and collectibles. Every item is verified with secure NFC tags and backed by a fair returns policy. Shop online 24/7 with fast worldwide shipping and same-day dispatch on ready-to-ship items. With a presence both online and at their physical store in Bristol, Side Kicks caters to collectors seeking unique finds.
Contact info
99-101 The Horsefair, BS1 3JR, Bristol, United Kingdom
- help@sidekicks.co.uk
- sidekicks.co.uk
Breach of guidelines
great service
January 10, 2026
Unprompted review
good service got what i wanted
January 10, 2026
Unprompted review
Avoid
I am not normally one to write poor reviews but felt this firm needed one.I wouldn’t use or recommend this company to anyone. Delivery was late and to be honest the trainers looked as though they were repurposed and not brand new with the yellow staining to white trainers. Fortunately as I had never heard of the company before I purchased the goods thru Klarna. I sent everything back and raised a dispute for how legit the item was. I was due a £59 refund and they sent me £29 back. I have again emailed the company and disputed this with Klarna. Please do not use and source thru other legit suppliers.
January 9, 2026
Unprompted review
Reply from Side Kicks
Hi Sarah, thanks for raising this. If the trainers appeared yellowed on arrival, that would fall under a condition issue and a full refund should apply.
Please email help@sidekicks.co.uk with your order ID and pictures of the shoe so we can review this properly and resolve it for you as quickly as possible, thank you!
- Team SK
Perfect everytime.
October 31, 2025
Very bad experience..I bought uggs…
Very bad experience..I bought uggs tazz..they sent me pair in different colour..after return it, they charged me for delivery, return delivery and extra fee..never buy again 👎
December 3, 2025
Unprompted review
Reply from Side Kicks
Hi Oksana,
We’re really sorry to hear this - that’s not the experience we want anyone to have.
If an incorrect item was sent, it should have been treated as a full refund with no restocking fees deducted.
Please email help@sidekicks.co.uk with your order number so we can look into this properly and make sure it’s resolved correctly. If a mistake was made on our end, we’ll fix it.
- Team SK
Placed 2 orders both cancelled by Side Kicks
Placed 2 separate orders and both were cancelled with no initial reason given. I had to send an email inquiring the reason for the cancellations and was given the response that it was an issue with their supplier and the supplier has been issued a fine and I would receive a $10 credit for any future purchase. Sorry Side Kicks I’m a true sneaker head… I care more about having those shoes I ordered than the 10 measly dollars you’re offering.
January 4, 2026
Unprompted review
Reply from Side Kicks
Hi Francisco,
Sorry about this - we know how frustrating it is when an order gets cancelled, especially when it’s for a pair like that. You’ve clearly got great taste, those are not easy to source at all.
We know the $10 credit doesn’t replace the disappointment, but it was meant as a gesture while we make things right.
We hope we get the chance to win you back in the future!
Appreciate you taking the time to leave feedback.
- Team SK
Shocked & disappointed
Never purchased from this company before, but I saw mostly positive reviews, so i ordered some shoes on their website.
The shoe box arrived completely battered, and the shoes were missing the authentication tag. I emailed support and they didn't respond until i left them a negative review here.
They offered for me to send the shoes back to them to add the tag (and risk more damage when they return) or a £10 partial refund.
How does a company that boasts about their authentication process forget an authentication tag??
There are a few other reviews complaining about the same box damage too. Wish i'd noticed this before ordering. A box which is falling apart at the seams decreases collector value. They either send you a broken box and hope you don't complain, or they don't even try to ship it with any care at all.
You can see in their responses how they take 0 blame or accountability for their own poor service. Avoid this company if you don't want to deal with the headache.
January 2, 2026
Unprompted review
Reply from Side Kicks
Hi Elliott,
Thanks for raising this and sorry for the experience - there should have been an authentication tag included, so we definitely want to look into this properly.
Please email help@sidekicks.co.uk with your order number so we can arrange a return and have the pair re-authenticated and re-tagged for you.
We’d also appreciate it if you could include photos of the shoebox and packaging. This allows us to compare the condition against how it left us, determine whether any damage occurred in transit, and take the appropriate next steps. If the issue was caused during shipping, we’ll look to credit your account accordingly.
Thanks for bringing this to our attention - we’ll make sure it’s sorted.
- Team SK
Great service
January 5, 2026
Unprompted review
Superb Friendly Professional Communication
Excellent service, there was a delay but better than than sending something that wasn't correct, we appreciated that...still give them 5 stars as prompt delivery once issue resolved, great friendly honest communication throughout and an unexpected surprise offered for delay....would definitely recommend and will use again...thank you
January 2, 2026
Unprompted review
Really great products that you can't…
Really great products that you can't normally find in other stores.I highly recommend
December 2, 2025
Unprompted review
Good shipping good shop
December 19, 2025
Unprompted review
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