Excellent and fast support. I send wrong value to my other wallet and in minutes support solve my problem.
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See what reviewers are saying
I had an issue with my transaction being stuck, though I was scammed, contacted support and within 2 minutes (yes, 120 seconds) they manually pushed the order AND received the money. Lowest fees and f... See more
I accidentally sent money twice and they had support refund me. Not just a refund but in a timely manner, something you don’t usually get off finance or fintech related apps. Used this service reliabl... See more
Sideshift.ai has been a really great experience for me, it is super easy and smooth, I get to easily bridge my assets without even connecting my wallet, just by scanning the QR and even if I make any... See more
Company details
Written by the company
Trade between BTC, ETH, SOL and 200+ other coins. Sent directly to your wallet.
Contact info
Paradigm Ltd c/o IIC Management Company Ltd 858 Zenway Blvd, Frigate Bay, P.O. Box 2086, 0000, Basseterre, St. Kitts & Nevis
- hello@sideshift.ai
- sideshift.ai
You should know
4.6
Excellent
292 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Sideshift.ai, a true experience.
Sideshift.ai has been a really great experience for me, it is super easy and smooth, I get to easily bridge my assets without even connecting my wallet, just by scanning the QR and even if I make any mistake in transferring assets, their superteam are always there to help me out instantly. I truly recommend SideShift.ai to everyone.
February 10, 2025
Unprompted review
One of a kind service
One of a kind service. They help you so quick if you made a mistake. Very reliable service.
February 6, 2025
Unprompted review
excellent service
February 3, 2025
Unprompted review
I encourage everyone to try sideshift
I encourage everyone to try sideshift. It simply awesome and if there is a problem, there is also someone from support ready to solve it. Also there is a Telegram Trading Bot.
February 3, 2025
Unprompted review
Great Customer Support Experience with SideShift!
I recently had an issue with a transaction, and I reached out to SideShift’s support team for assistance. They responded promptly, handled my case with professionalism, and provided a full refund in a timely manner.
Their transparency, efficiency, and commitment to customer satisfaction truly exceeded my expectations. It’s great to see a platform that values its users and takes action when needed.
For anyone considering SideShift, I can confirm that their support team is reliable, fair, and willing to assist when possible. I highly recommend their service!
🔹 Thank you, SideShift team, for your outstanding support! 🔹
January 29, 2025
Unprompted review
wrong deposit
very pleased with the quick service and support, I had sent to the wrong token, and my problem was resolved quickly.
January 24, 2025
Unprompted review
Sideshift is ultra fast and easy to…
Sideshift is ultra fast and easy to use. And guess what ? They have an amazing customer support. I will use it for every bridges now.
January 24, 2025
Unprompted review
I have 15,000 on hold right now and the…
I have 15,000 on hold right now and the reason for their holding is investigating from a malicious reason.
January 20, 2025
Unprompted review
Reply from SideShift.ai
SideShift support will respond within minutes. Please contact us if you have any questions or issues.
Quick and Easy
Really fast and simple, great customer support when an issue arose, seriously can’t recommend these guys enough ⭐️⭐️⭐️⭐️⭐️
January 18, 2025
Unprompted review
Excellent service
Excellent service, helped me calmly and patiently and solved my problem.
January 14, 2025
Unprompted review
amazing platform
First of all : very low fee
and technical help team was on time
January 13, 2025
Unprompted review
They solve my problem with agility and…
They solve my problem with agility and perfectly
January 8, 2025
Unprompted review
Amazing experience
January 2, 2025
Unprompted review
Excellent service
Excellent service! Service that I have been using and following since 2022! Congratulations!
December 27, 2024
Unprompted review
I just try to exchange btc at…
I just try to exchange btc at sideshift.ai and service block my exchange without arguments ,support said exchange blocked for a week, but after 8 days he said
-"We are going to hold for 7 days more because you are painful to deal with"-
save your money and use another exchanger.
All screenshots and logs are saved and i do not understand why trustpilot advertise scammers like sideshift?
December 23, 2024
Unprompted review
Reply from SideShift.ai
SideShift support will respond within minutes. Please contact us if you have any questions or issues.
Scam servise ,hold money and do not…
Scam servise ,hold money and do not make refund or exchange .Firstly said that money holded for a week by risk management team ,after this week over they did not made any refund, online support ignored my words about refund, any accusations about money risk management team do not provide during week. I will never trust them again
December 15, 2024
Unprompted review
Reply from SideShift.ai
SideShift support will respond within minutes. Please contact us if you have any questions or issues.
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