Siemens Home Appliances - Global Reviews 

Siemens products and after service is worst in India. I stay in Delhi and for days and weeks , the team doesnt care for any complaints made. I have been using their products since 1 year and within 1 year I had to call them multiple times for the problems in the product. Even the top executives are not serious with their commitment and acknowledging the issues. Highly disappointed with this company products and after sales. Will Highly reccomend to NEVER buy their products and waste time of your life following up with them. 🙏

This relates to the IQ500 WK14D490GB Integrated Washer Dryer, 8kg/5kg Load, 1400rpm Spin, White

Things did not start well when the locking screws on the legs could not be loosened by the fitters, and therefore the machine could not be fitted inti the space as standing too proud. Replacement screws have to be sent from Germany.

It is not very easy to understand all the various cycles etc whilst reading the manual. As in previous comments the wash cycle takes a very very long time, though thankfully there is a 15 minute quick cycle.

The drier is absolutely useless and a waste of money. Towels still come out wet. Really hopeless.
Regret buying it.

My Siemens EQ6 Plus coffee machine, 34 months old, costing £460, has broken.
Bought from John Lewis, they will not assist as the 24 month warrantee has expired. Fresh coffee grain leak all over the internal grinding kechanism.

We had a small wine cooler fitted by a reputable company 2 months ago.
It worked for 3 days only then wouldn't cool.
3 service visits later and their top engineer agreed it should be replaced ASAP.
Still waiting.
Not impressed by their customer service 🙄

purchased a Siemens IQ300 dishwasher on May 24, 2023. In early May 2026, I noticed rust on the door, just below the control panel, on both the right and left sides of the door. Having used a different brand of large appliances for many years without any rust problems, I wanted to try Siemens by purchasing four appliances; however, this problem has caused me to believe my trust in Siemens has been misplaced.

Following my complaint about the rust, a Siemens authorized service technician came to my home, took detailed photos of the dishwasher door, and left saying they would contact the factory. Approximately two days later, I was told that the rust was "due to usage and environment," and therefore they could not help me. I consider the rust on the dishwasher's outer door to be a cliché and stereotypical excuse, and I absolutely do not accept this approach.

I also disagree with the claim that it was "due to environment." My apartment faces east-south, is on the 10th floor, and the dishwasher is positioned in front of the balcony door, ensuring it's not in an airless or excessively humid environment. Despite this, I was told the appliance was being used in an airless environment, which is absolutely untrue. As a 30-year user of white goods in Turkey, I find it unacceptable that rust has formed on the dishwasher door in such a short time.

I have the authorized service form, service slip number: 155690201. However, the reason for my complaint is stated as "foam leakage and formation" on this form; whereas my complaint was never about foam leakage, but directly about the rusting of the door. I believe the service technician's assessment was both incomplete and incorrect. I will also share images related to my complaint along with my application.

I request that Siemens re-examine the rust on my dishwasher door on-site and objectively, without dismissing it with excuses of user error or environmental factors, and that the door be replaced under warranty or as a gesture prioritizing customer satisfaction. I also request that the erroneous entry on the service form be corrected and that my dissatisfaction during this process be resolved.

Siemens representatives in Türkiye were unhelpful. I purchased four appliances and can prove it. The manufacturing defect was not acknowledged. The door of my three-year-old dishwasher has rusted. I wanted to buy an IQ 500 oven but I've changed my mind.

The engineer was absolutely outstanding and a terrific ambassador for Siemens service. My wife and I agreed that he was so good that he constitutes a compelling reason to stick with Siemens products in future. (we have been Miele etc fans in the past) He knew what he was talking about, solved problems we hadn't even realised we had and generally went above and beyond. Service of this quality is very rare indeed.

Spent a fortune on studio line appliances and the home connect is really bad!!! Not worth the cost!! Other appliances same functions half the price. Very disappointed!!!!

This review relates to the IQ300 washer/dryer, probably the worst appliance I've ever owned in my long life. The manual is unintelligible. It doesn't dry. The door locks after closing, and can't be opened. It can't be easily cleaned. It has settings that no normal household will ever use. Even the rotating dial's marker is invisible for normal use. I could go on, but if you have any choice of machines *at all*, avoid this one. Really.

Siemens studioLine induction hobs, by people who don’t cook, for people who don’t cook. It is by far the worst hob I have ever had the misfortune of owning.

The inner glass of our Siemens oven suddenly shattered during preheating. The oven is only a few months old and has never been damaged. The technician looked at it for a few seconds, refused to do any real inspection, and immediately claimed we must have broken it ourselves.
I later filed a complaint, and was told that this model “does not have this issue,” again implying user damage — despite the fact that spontaneous glass shattering is a well-known problem reported by many Siemens customers. They also ignored my offer to provide the broken glass for proper analysis.
Instead, we were quoted nearly €500 for replacement while the oven is still under warranty. Extremely disappointing handling of a clear safety incident.

I purchased Siemens oven, combi oven, fridge freezer dishwasher and hob 10 years ago and they were a premium brand and the reviews (including which) are favourable but I don't think they are anything special they haven't been heavily used and they are all at the end of their lives now and not worth repairing.

*1/5 Stars - AVOID THE SIEMENS EQ6*

I'm writing this review as a warning to others: stay away from the Siemens EQ6 coffee machine. My experience with this device has been nothing short of disastrous.

Key Issues
- *Frequent Breakdowns*: The machine has broken down multiple times, requiring costly repairs and leaving me without a functioning coffee maker.
- *Poor Customer Support*: Siemens' customer service has been unhelpful and unresponsive, leaving me to deal with the issues on my own.
- *Inconsistent Coffee Quality*: The coffee quality is inconsistent, with some brews being too weak or too strong. The machine's inability to maintain a consistent temperature doesn't help.
- *Difficult Cleaning*: Cleaning the machine is a nightmare. The brewing unit is a pain to clean, and the automated cleaning feature is ineffective.
- *Noise Level*: The machine is ridiculously loud, making it impossible to use during early morning or late evening hours.

Design and Features
- *Flimsy Build Quality*: The machine's build quality is subpar, with cheap materials and a fragile design.
- *Limited Features*: The EQ6 lacks advanced features, such as customizable brewing profiles or a frothing wand.
- *Outdated Software*: The machine's software is outdated, leading to frequent errors and connectivity issues.

Verdict
The Siemens EQ6 is a poorly designed, unreliable, and overpriced coffee machine. With its frequent breakdowns, poor customer support, and inconsistent coffee quality, it's a device that's more trouble than it's worth. Save your money and look elsewhere for a reliable coffee maker.

A total SCAM! I bought several Siemens appliances from the agent in Malta and EVERYTHING is coming apart! Fridge had to be changed after one year, freezer drawers all break with minimal handling and oven enamel on the inside completely rusted after 5 years of use once a week. A total rip off! Avoid!!!

I have had this washing machine (isensoric Q300) for several months now and am extremely disappointed, to say the least. Towels do not come clean on a short wash, but the standard wash takes over 3 hours, so no chance of drying more than one load in a day. The towels come out board hard even when I have reduced the amount of powder and added an extra rinse. The wash cycle is very harsh on the clothing, which comes out very creased. My T- shirts have become "washed out" looking and have stretched in just a few months. Although it states an 8 kg load, this is only on the Cotton cycle - the quick wash is only 4kg, which is a lot less than my previous machine, which took 7 kg on all main cycles, and washed the laundry clean, left it relatively crease-free, and towels only needed a light shake to keep them soft (no conditioner). The rinse cycle is poor, and there are often still suds in the machine when it enters the Spin, despite using less powder. I almost always have to use an additional Rinse and Spin, even after using the Extra Rinse programme. There is no Crease Care cycle, which would be very useful, but there is a Shirt Cycle which I cannot see the need for, as most shirts could be washed in several of the other cycles anyway, and how many people ever have a full load of shirts?
I had hopes for the Eco-cycle when I bought the machine, but it washes at 40-60 degrees, and the machine chooses; the operator has no control over the temperature. Most of my clothing would be ruined by a 60 degree wash, so I can't risk it, therefore this is a useless feature for anything but white cottons and linens. The 1200 spin cycle is very inconsistent - the washing more often comes out as wet as though I had done a 400 spin. The "Buttons" on the touch screen are also inconsistent. The instruction manual does not make it clear whether a mere touch is sufficient, or whether it has to be depressed. It often takes several tries before there is any response whether a touch or more pressure is used, very annoying when you have to scroll through the options (spin speed, temperature, etc). The display does not show which part of the cycle the machine is currently at. It does give you the remaining time, but this changes as you wait, so is not useful. For example, if I am waiting to empty the machine as the display says that there is only 2 minutes left, then in 2 minutes time it says that there are 5 minutes left, so I have wasted 2 minutes of my busy day! I really regret buying this machine and do not recommend it.

£1000 built in fridge lasted just over two years before it needed a £300 repair and that repair took two weeks. Simply not good enough.

Very expensive induction cooker EX807LVC1E/03 broken after 5 years, this device has a engineeringsfailer in it. Capacitive switches will reduce sensivity over lifetime because the housing of the switch is deforming by influence of radiated heat. Nobody home at siemens, no service at all. Expected life time ratio for this device is 10-15years, internet is full of problems with this type of induction device of siemens.

Hopeless, don’t bother with Siemens. Something goes wrong & you’ll be without your appliance for months & everyone on the end of the phone saying ‘we’ll phone back at the end of the week’ *spoiler alert they never phone back* or another personal favourite ‘phone back tomorrow’ they literally don’t care & won’t do anything vaguely helpful.

Moved into a new apartment that had a 5 yrs old Siemens dishwasher installed. It came up with an error after 2 weeks and I called the support in Danish and the customer service agent ran me though the procedure to fix the error and told me how to prevent it in the future.

Bosch Siemens Service Con Men Extraordinaire
Siemens Dishwasher stopped.. called BSHG two weeks to get a technician...first call... fitted new part... dishwasher wouldn't work... paid for call and part $380...needed another part.... none available... four weeks delay......would advise when available.....another week....rang BSHG... "Oh we have the part, its been here for three weeks" .......arranged service call one week later,,,,,,, received email...."we won't complete service on machine due to cockroach infestation, it's in our terms and conditions.......complained .... still won't finish repair... read terms and conditions , no such restriction, they just told lies... on top of that some cockroach poo on a protective cove doesn't constitute an infestation....complained to management again, reluctantly agreed to finish the repair..... booked another service call....day of 2nd call "Sorry the tech is sick we can book for next week"....day of 3rd call "Sorry the tech is sick we can book for next week".......day of 4th call......fitted another part machined did not work....needed a rewire cockroaches have eaten through the wiring so the tech said (a load of BS inspected wiring after tech left no broken or eaten wires) .....told tech not to worry.... removed second part ....paid for call $31....first unused part removed....second unused part taken away no charge....contacted BSHG about returning first unused part...."Sorry we don't refund parts that have been fitted". Contacted them again an told them that the part has never been used and is not in the machine. This is a $200 part. Given the short sharp shrift yet again by their service department. So this crowd are the most immoral crowd purporting to be BOSH/SIEMENS service, willing to stuff you around and tell lies all to their own benefit. This has taken 3 months for their incompetence to come to the fore since I first requested a service call.
Would I recommend BSHG Service ....what do you think?
One star is overstating their ability to service their customers. There needs to be a negative context to the star rating system as one star is far too generous.

If I could give ZERO stars I would. A top end extractor that 9 months old does not extract and gone rusty. I’ve had the engineer out which he agrees in he’s report that it’s not extracting steam from ONE saucepan let alone 4 and is going rusty. Head office replied saying there’s nothing they can do. I will be going to trading standards and update on here. Awful service for a top end appliance.