This company‘s website is extremely inaccessible, considering it’s specialises in products for disabled people. Part of the problem, is that it was developed by people who actually have no idea about... See more
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See what reviewers are saying
Sight & Sound have been very helpful in what to do on updating my older version of JAWS. I thought I would need to purchase the newest version, but they managed to sort out an Upgrade at a special off... See more
Prompt delivery and after sales support. Very happy all round with that. The account section of the website doesn't really seem to be managed as well as possible, with a recently delivered order, and... See more
Currently there is a limit to how much the (ZoomText) text can be improved within browsers. Tristram persevered and did absolutely everything he could do to help me. Although nothing more can be do... See more
Company details
- Software Company
- Computer and Accessories Store
- Computer Hardware Manufacturer
- Computer Repair Service
- Computer Service
Information provided by various external sources
Sight and Sound Technology is the UK's leading provider of hardware and software to the blind, visually impaired and those with learning and reading difficulties. We work in unison with private individuals, charitable organisations, educational establishments and commercial enterprises to help our users fully realise their potential. Our product solutions have been specifically designed to improve quality of life at work, at study or in the home. A commitment to continual product refinement and innovation means that our solutions are the best available. What's more, they're simple to set up and easy-to-use. Sight and Sound Technology is a nationwide company. Our Head Office is located in Northampton, which enables us to provide our customers with responsive training and support at the location of the end-user. We work in conjunction with our customers and suppliers to ensure that their experiences are factored into new products that we develop in combination with our partners, the leading companies in this industry.
Contact info
Welton House North Wing, Summerhouse Road, NN3 6WD, Northampton, United Kingdom
- 01604 798070
- info@sightandsound.co.uk
- sightandsound.co.uk
4.5
Excellent
247 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor accessibility
This company‘s website is extremely inaccessible, considering it’s specialises in products for disabled people.
Part of the problem, is that it was developed by people who actually have no idea about accessibility or accessibility needs. The company focus is purely on making money. Also, the overall design of the website hasn’t been updated in years. AA completely redesigned website taking into account the latest accessibility technique for Web building would be the way forward in the future.
April 7, 2026
Excellent service
I chose to upgrade my laptop and I am very happy with the help I received from the team. The emails were clear, responses fast and I received excellent support. Thank you very much!
February 9, 2026
Unprompted review
Great experience
Great experience! Staff were helpful, fast to respond, and dealt with my upgrade very efficiently. They made the whole process very easy. Thank you :)
February 2, 2026
Unprompted review
Comments on Braille Doodle
I am a totally blind customer and think the Braille Doodle is really good for both sighted and none sighted. My son teaches all sorts of abilities and finds it very useful too.
January 11, 2026
Sight & Sound have been very helpful in…
Sight & Sound have been very helpful in what to do on updating my older version of JAWS. I thought I would need to purchase the newest version, but they managed to sort out an Upgrade at a special offer price. This has proved to be such a good improvement, I'm delighted.
January 5, 2026
JAWS SMA Order
I was able to place the order for my JAWS SMA online without any problem. The order was processed very quickly (within a couple of days) and I now have a JAWS SMA right up to JAWS 2028. Thank you Sight and Sound!
January 8, 2026
Exceptionally helpful and quick to…
Exceptionally helpful and quick to respond.
January 4, 2026
Unprompted review
Excellent customer service
Excellent customer service with a fast turnaround. Everything was handled smoothly and efficiently. Highly recommend.
December 8, 2025
Prompt delivery and after sales…
Prompt delivery and after sales support. Very happy all round with that. The account section of the website doesn't really seem to be managed as well as possible, with a recently delivered order, and an order from Feb 2025 both still showing the status as "processing".
November 24, 2025
Site and sound technology
Site and sound always have time for their customers. They are always very helpful, very patient, very understanding, and try to explain things as well as they can.
November 19, 2025
Unprompted review
A great product
A great product with empathetic training and tailored to my individual circumstances. I would recommend to anyone with sight issues
November 7, 2025
Unprompted review
a basic web transaction.Not much to say really
Not much to say really, a basic web transaction sadly no acknowledgement that my order had been sucessfuly processed!
September 25, 2025
Ash is always brilliant
Ash is always reliable, respectful, very helpful and willing to explain and make sure I have the information I need. I really trust and appreciate him. He always sorts things out. He is worth his weight in gold.
September 15, 2025
Unprompted review
W Park Sept 2025
The information on the website was good. Price OK. Delivered as expected.
September 6, 2025
assistive technologies
I am registered blind and have always found the team to be helpful. I have used ZoomText for many many years. It is a god send to my communication and indepenence .
I up graded to ZT FUSION in 2020. However, due to changes to a subscriptio based service, I now require to pay an additional £900 for new software updates as updates for my version of software is nolonger available for Microsoftsystems.
Thisonly provides a 2yr subscriptionand further paymentswill result which is unafordable.
The seller does not do a yearly subscription so I can't use this vital software which has revolutionised my life.
True example of the cost and ineqaulity of being disabled in a sighted world.
September 10, 2025
Unprompted review
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