!!!New accounts take 1 week !!!!Manager lacked communication with ISO or not even email back when we have a questions . !!!!!! SAM application was too old to used underwriting rejected it !!!!!!!!... See more
Company replied
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See what reviewers are saying
The Customer Service Rep was very knowledgeable. However, their hands were tied when it came to resolving my issue. My CPA needs an invoice and statement for the new PCI compliance fee of $9.95. Th... See more
This was a very dreaded task - changing bank accounts for our business. I emailed support and was promptly supplied the forms that needed to be completed and the information on what additional needed... See more
12/01/25 update, they are so crooked they just debited my bank $75.00 for a $1,000 order last month that they shut down my account, refunded my customer from the money they were holding but yet debit... See more
Company details
Written by the company
At SignaPay our Merchants and Partners are more than just numbers, they are people. People striving to carve out a piece of the marketplace and build a better life for themselves and their loved ones. We understand that in managing their money, we are also managing their lives, and strive every day to provide the dedicated service and protection needed to make credit card processing the least stressful part of their day. Our mantra is simple: "Make it Easy". Easy to get your processing application approved, easy to see your revenue, easy to stop fraud, easy to get your equipment fixed - whatever it is, we make it easy for the customer so that they can be empowered to grow their business.
Contact info
4100 West Royal Lane, Suite 150, 75063, Irving, United States
- 8009441399
- support@signapay.com
- signapay.com
3.1
Average
108 reviews
Hasn’t replied to negative reviews
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Reply from SignaPay
Thank you for the review, Jack!
Support team was very responsive and…
Support team was very responsive and fixed my issue quickly. Highly recommend
December 30, 2023
Reply from SignaPay
Thank you, Todd! We strive to solve all our merchant's issues promptly and efficiently!
Good company overall
Good website portal, tech & customer services, underwriting & deployment.
Need need next day funding cut off at midnight. Need pos system for restaurant & retail w/ dual pricing feature.
December 13, 2023
Reply from SignaPay
Thank you for the feedback, Kevin! We will take these suggestions to the team.
They are very helpful when I have…issues with cardprocessor
They are very helpful when I have issues with my card processer
December 19, 2023
Reply from SignaPay
Thank you, Patricia! We appreciate your business and patience!
Everyone at SIGNA PAY is very helpful…
Everyone at SIGNA PAY is very helpful and knowledgeable. We enjoy working with them.
December 13, 2023
Reply from SignaPay
Thank you, Carlos! It's a pleasure to work with you too!
Everything went so smooth
Everything went so smooth, my representative was so understanding of our need. Also very helpful answered all my questions.
Thank you
Black creek cafe
December 13, 2023
Reply from SignaPay
Thank you, Antonio! We're happy to help with all the questions you may have in the future, too!
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