Im really happy that they had PPE to fit the larger lady engineer! However, 6-7 days later and no shipment/delivery confirmation. This has delayed my starting an engineering role on time, as I dont h... See more
Company replied
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See what reviewers are saying
Really high quality service from this company. I ordered two 3 metre lengths of steel hydraulic tubing. The order was confirmed by an email from the company and arrived promptly (within 2 weeks), beau... See more
Company replied
I purchased 3 x 20 litre black Faithfull Jerry cans. Ordering o line was easy, the consignment was well packaged, arrived on time and undamaged, and the product proved fit for purpose and value for m... See more
Having ordered a part for a pressure washer from Signet they were unable to access it from their supplier immediately. Signet contacted me and informed me of the delay with an option to cancel (I didn... See more
Company replied
Company details
Written by the company
Your One-Stop Shop For MRO Products. At Signet, we take pride in being your reliable partner for a wide range of industrial needs. With a legacy of excellence and a commitment to customer satisfaction, we offer a comprehensive range of products and services tailored to meet your individual requirements. Our dedication to quality, innovation, and professionalism sets us apart in the industry. Our agile nature and ability to react quickly to customer requests is why industry leaders have trusted us for over 25 years.
Contact info
Unit 3 Bullrush Business Park, DN4 8SJ, Doncaster, United Kingdom
- 0845 124 7344
- webshop@signetid.co.uk
- signetid.co.uk
4.3
Excellent
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Took 2 weeks to arrive with no updates…
Took 2 weeks to arrive with no updates even after 2 live chats
April 12, 2024
Reply from Signet
Hi John,
Thanks for your feedback and we apologise for the delay in your order. We do aim to provide all customers with an expected delivery date upon placing their order and will continue to work on making this process more effective. We hope to see you back with us in future.
Matt - Signet
Reply from Signet
Sheila we take our responsibility on pricing very seriously
Reply from Signet
Thanks Andrew you are a great customer
I received what I ordered on time ,ans…
I received what I ordered on time ,ans in good condition
March 28, 2024
Reply from Signet
Thank you Mrs Pendry, look forward to seeing you back with us in the future
Reply from Signet
We are glad to hear Norbert, keep using us and we'll keep rewarding you with excellence
Bearings at a Sensible Price.
Needed some Needle Roller Bearing for the Suspension on my Motorcycle.
Honda UK are listing these at £42.55 Each !!!
Quick Google Search and Signet appeared so I thought I'd have a Look.
EXACTLY the same Make that Honda UK are Supplying for £42.55 Each are £3.17 on Signet.
Excellent Company to deal with, Ordered on their Website and they were Delivered in a Couple of Days.
February 14, 2024
Unprompted review
Reply from Signet
Hi Brian, thank you for the wonderful feedback. We are really pleased to hear we were able to assist you with your bearings. We look forward to dealing with you again soon. Hannah
Ordered part then item sat in awaiting…
UPDATED.Signet reached out to me & resolved the issue straight away,received the item the next day.thanks to Richard for sorting it out
February 10, 2024
Reply from Signet
Hi Justin,
Thank you for your feedback and we are sorry to hear that you didn't have a great ordering experience. We do our best to indicate estimated lead times on any items that aren't readily stocked. We will action your refund and if there is anything else we can help with please don't hesitate to get in touch.
Signet
Be careful buying from them!
Be careful buying from them,we waited 3 weeks for an item, apparently they didn’t have it in stock and was coming from abroad,
after we contacted them asked for a refund they said they will not give full refund and keep £25
February 5, 2024
Reply from Signet
Hi AJ,
Thanks for your feedback we are always looking at how to improve our service. We work with global manufacturers and there are certain instances where products come from overseas. I'm glad to see your order has been delivered and if there is anything else we can support with please don't hesitate to get in touch.
Signet
great customer service
part of my order was damaged in the post amd they resent the order the very next day. cant argue with customer service like that. will deffinately use them again
February 11, 2024
Reply from Signet
Thanks Douglas, glad you were happy with the resolution
Helpful advice, good product, reasonable price & quick
Signey provided helpful advice to the best of their ability, offered what seems to be a good product at a very reasonable price, and delivered in good time.
January 31, 2024
Reply from Signet
Thanks Charles, hope the motor is working well for you!
Reply from Signet
That's us David! Hope to see you back again soon
I’ve not received my item
December 26, 2023
Reply from Signet
Hi Gary,
Thanks for your feedback. Our support team have been in touch to let you know that the order which you placed on Boxing Day was for a product with a 5 days lead-time. It has since been dispatched. If you have any further issues please don't hesitate to contact us.
Kind regards
Signet
Reply from Signet
Hi Enrico, thanks for the 5 star review. Hannah
Product delivered as advertised
Product delivered as advertised, in time and at a fair price.
December 18, 2023
Unprompted review
Good price and product.
Good price and product.
Quick delivery and helpful staff when I had a problem registering on the web site
November 17, 2023
Great service excellent pricing
November 1, 2023
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