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SignUpGenius Reviews 4,095

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness, highlighting how easy and quick it is to set up, modify, and manage sign-ups. Many appreciate the ability to duplicate previous sign-ups, track responses, and send reminders, making organization much simpler and more efficient. The app and website are frequently described as intuitive and effective, helping users coordinate volunteers and events with less stress. However, some people mentioned experiencing glitches and a clunky website that can be slow and difficult to navigate. A few reviewers also found certain features, like "slots," to be unclear or not intuitive, leading to inefficiencies. There were also occasional reports of issues with duplicating sign-ups or problems with account linking, and some users noted the presence of advertisements even with paid plans.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the platform's ease of use and... See more

Website

People report positive experiences with the website, finding it clear, user-friendly, and intuitive for... See more

Subscription

Consumers find subscription experiences to be ambiguous. Many appreciate the ease of creating inviting... See more

Application

Customers had positive experiences with the app. Many reviewers found the app easy and user-friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank goodness for free levels of apps that allow me to do what would take hours of calls or emails. Signup Genius makes being an unpaid coordinator of other volunteers at nonprofit organizations pos... See more

Rated 5 out of 5 stars

I enjoy using SignUp Genius every year to promote our Christmas Blessing Outreach. We adopt families in need every Christmas to provide gifts and clothes for them. Using SignUp Genius allows me to giv... See more

Rated 5 out of 5 stars

As the food coordinator for our football team, SignUpGenius has been an absolute lifesaver! It makes organizing meals and donations so easy—not just for me, but for all of our parents as well. The... See more

Rated 5 out of 5 stars

Now even easier to use! Love that you now display what the different types of sign ups will look like, this makes it so much easier to choose the right format! As a school secretary we need a variet... See more


Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

SignUpGenius helps organizers coordinate people, events, and fundraising with easy online sign ups and built-in payments. Schools, nonprofits, sports teams, faith groups, businesses, families, and community organizations use SignUpGenius to bring people together and keep plans on track. Each month, up to 14 million people visit SignUpGenius to sign up for events, volunteer for tasks, and make secure payments online. By keeping sign ups, communication, and payments in one place, organizers spend less time managing logistics and more time focusing on what matters. Whether you're filling volunteer slots for a school event, organizing team snacks, or collecting donations for a fundraiser, SignUpGenius helps you stay organized and in control. Paid plans offer additional control, customization, and flexibility for organizers managing larger groups or running multiple events. From advanced scheduling options to expanded reporting and payment tools, upgrades are designed to support growing needs without adding complexity. Learn more at: https://www.signupgenius.com https://www.signupgenius.com/pricing


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Doesn't duplicate signups

I tried for two days to get it to duplicate a signup from last year. It kept saying it was doing so but that it would take a few minutes. After an hour each day waiting and trying different things to get it to do what I wanted, I just recreated the whole thing from scratch. Maybe it didn't work because I used the free version.

November 18, 2025
Unprompted review
SignUpGenius logo

Reply from SignUpGenius

Thank you for taking the time to share your feedback. I'm sorry to hear that you've had difficulty using our duplicate feature — that’s never the experience we want for our users. If you have difficulty creating a duplicate of a sign up again, please don’t hesitate to reach out to our Customer Success team at support@signupgenius.com. They’re always happy to help.

Rated 5 out of 5 stars

Easy Sign up

I love how easy it is to sign up with out having to create an account. I would like to see less ads and there to be a monthly pay option for someone who uses it occasionally, for example 3-6 months.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

I enjoy using SignUp Genius

I enjoy using SignUp Genius every year to promote our Christmas Blessing Outreach. We adopt families in need every Christmas to provide gifts and clothes for them. Using SignUp Genius allows me to give the basic information for each family's needs. Then people can go online at their convenience and choose the children to purchase gifts for. It then gives me a list of names and contact information for each participant. I highly recommend SignUp Genius.

November 5, 2025
Unprompted review
Rated 3 out of 5 stars

I loved new feature but has BUG

I loved your new feature that allows making duplicate SignUps and set the new dates. However, this did NOT work as there was a bug in the program. I would select the start date to be Dec. 5, it would process making a new SignUp which would then start on Dec. 4. I tried it a second time and the same thing happened. Ultimately, I had to select Dec. 6 as the first date. It then created the correct SignUp which started on Dec. 5.

October 29, 2025
Unprompted review
SignUpGenius logo

Reply from SignUpGenius

Thank you for taking the time to share your feedback. I'm sorry to hear that you've had difficulty using our new duplicate feature — that’s never the experience we want for our users. I do want to let you know that our team is aware of this issue and we are working to resolve it as soon as possible. If you run into any more issues or have questions, please don’t hesitate to reach out to our Customer Success team at support@signupgenius.com. They’re always happy to help.

Rated 5 out of 5 stars

Reaching everyone

Working in an office that includes field staff this is a great way to be able to reach out to everyone to make sure everyone is included. So much better than a paper signup or trying to keep track of email.
You can add so many options to your signup.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Now even easier to use

Now even easier to use! Love that you now display what the different types of sign ups will look like, this makes it so much easier to choose the right format! As a school secretary we need a variety of sign ups for scheduling Parent-Teacher Conferences, Volunteering to help during athletic events, and donations for special events.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Ease of use

Really love the ease of use with SignUpGenius! Resorting and changing design after you have already created the signup is no problem.

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

It is extremely difficult to work with…

It is extremely difficult to work with full of glitches here and there. In my case,
1) full of advertisements even with paid plan and then you must find the settings to restrict advertisements in some sign up and them when you want to change to change things, you could not and it said:
2) the notification member email is required. Every time you try to save change, it dies not save and this message comes out and you can’t get rid of it without checking discard, or ignoring changes box to move on

3) when attempting to email from the plan it said: email can’t sent because it contains non permisible words or phase or urls, even when it is not and manually entered ONe person email
4) there is no personal assistant via phone unless you purchase the most expensive plan that is more than $500 months. I purchased the Gold plan that cost $279 annually

In summary, it is costly, No user friendly, trash program. I spent 5 days working with it and still unable to get it working

September 1, 2025
Unprompted review
SignUpGenius logo

Reply from SignUpGenius

Thank you for taking the time to share your feedback. I'm truly sorry to hear that you've had difficulty using our program — that’s never the experience we want for our users. With your paid subscription, you do have the option to remove advertisements from your created sign ups and messages. If you run into any more issues or have questions, please don’t hesitate to reach out to our Customer Success team at support@signupgenius.com. They’re always happy to help.

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