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Company details

  1. Kitchen Supply Store

Written by the company

SILBERTHAL, steht für Freude am Kochen, Essen und Trinken. Es ist das Genießen der kleinen und wertvollen Momente, das uns antreibt. Ob beim Sonntagsessen mit der Familie, beim Kaffee mit Freunden, der Grillparty oder einfach allein in Ruhe. Für diese Momente entwickeln wir funktionale Produkte, die leidenschaftliche Hobbyköche und Genießer begeistern.


Contact info

4.8

Excellent

TrustScore 5 out of 5

217 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great products & Quick shipping

I'm very happy with my purchase! The products seem to be very high quality, were very fairly priced, and shipped quickly. I will update the reviews in a few months with how the pots hold up, but so far, 5/5 experience.

March 28, 2026
Unprompted review
SILBERTHAL logo

Reply from SILBERTHAL

Vielen lieben Dank für die tolle Bewertung! 😍

Rated 1 out of 5 stars

Disappointing “non-stick” pans that burn food and are impossible to clean

I bought a set of Silberthal non-stick pans expecting quality and durability, but all three have turned out to be a major disappointment. Despite careful use — never overheating, always using wooden or silicone utensils, and gentle handwashing — they began burning food after only a few months.

Once the food sticks, it’s impossible to remove the residue completely, even with soaking and non-abrasive cleaning. The surface now has permanent marks, and the so-called “non-stick” coating seems useless.

For a brand that markets itself as premium cookware, the performance is far below expectations. I would not recommend these pans to anyone looking for reliable, long-lasting non-stick cookware.

October 14, 2025
Unprompted review
SILBERTHAL logo

Reply from SILBERTHAL

Thank you for taking the time to share your honest experience — and we’re genuinely sorry to hear that our pans haven’t lived up to your expectations.

We understand how frustrating it is when cookware doesn’t perform as promised, especially when it’s treated with care. That’s not the experience we want anyone to have with SILBERTHAL. Our goal is to offer products that bring joy and reliability into everyday cooking — not disappointment.

We’d really like to understand more about what went wrong in your case. Could you please reach out to our customer service team at info@silberthal.de
? We’re committed to finding a fair solution and would appreciate the chance to make things right.

Thank you again for your feedback — it helps us improve.

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