siliconehoseuk.co.uk Reviews 66

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I needed an odd size diameter pipe, been everywhere but no success. Came across Auto Silicone Hoses website, upon searching it came apparent that's it's has vast range of sizes and quality of pipes f... See more

Rated 5 out of 5 stars

On the Vauxhall Antara forums people say their inter cooler hose splits so I looked for a replacement for mine before this happens… I found Silicone Hose UK who offered just what I wanted and in vario... See more

Rated 5 out of 5 stars

Lovely staff members and super easy transaction , nice to have a an actual shop to visit rather than relying on ebay won't be going anywhere else for hoses and connections ever again !

Company details

  1. Hose Supplier

Written by the company

Silicone Hose UK: Your Ultimate Destination for Premium Silicone Hoses, Rubber Hoses, Metal Tubes, PVC Hoses, Ducting, Hose Clamps, and Filters.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I needed an odd size diameter pipe

I needed an odd size diameter pipe, been everywhere but no success. Came across Auto Silicone Hoses website, upon searching it came apparent that's it's has vast range of sizes and quality of pipes for every project. Had to visit trade counter where i was served by Lee who found right size and fit pipe for my project.
Thanks to Lee and Auto Silicone Hoses.

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

When my order arrived there was 1 part…

When my order arrived there was 1 part that i hadn't ordered, it arriver half size. But the main issue is the 100mm hose with a copper wire running through it had started to corrode due to moisture before being incased in the clear plastic, shorting its lifespan. Mr.
Parker doesn't want to honor their returns policy and has refused to send me a returns label, he is aware that I require more ducting and connections, but doesn't want the business. It's a shame he's not passed on my emails in my attempt to resolve this. I will now instruct my bank to claw back the money paid, and look elsewhere for my ducting
And again you treat your customers as they are stupid I kept the link open for the gator as I wanted to confirm the size between 5in and 125mm.

September 23, 2025
Unprompted review
siliconehoseuk.co.uk logo

Reply from siliconehoseuk.co.uk

Hi Paul,

Thank you for your feedback. We’ve looked into your order and can confirm that the items you received match what was selected at checkout. Unfortunately, the part in question was not sent in error, it was ordered incorrectly on the website.

Regarding the hose, all of our stock is inspected before dispatch and is sealed in protective packaging. The copper reinforcement wire is designed for durability and will not impact performance when used as intended.

We always want our customers to feel confident when ordering, and we encourage checking the product specifications carefully before purchase to ensure the correct item is chosen. While we’re unable to provide a free return label in cases of customer order error, returns can still be arranged by sending the item back to us.

If you still require additional ducting or connectors, we’d be happy to assist in ensuring the right sizes are selected for your application. Please don’t hesitate to get in touch so we can help.

We understand that our position is upsetting for you. However, we also noticed that you have left 91 reviews, of which 74 are negative. We will leave it to readers to decide who is at fault here.

- Ashley

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look