Silk and Sonder Reviews 

82
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently share that the physical monthly planners are wonderfully designed, offering creative prompts and practical layouts that make daily organization, goal setting, and mindfulness extremely enjoyable and rewarding. People deeply appreciate the helpful companion app and active online community, which together provide endless inspiration, guided daily rituals, fun live social events, and a genuinely welcoming space for continuous personal growth. Some reviewers were not happy with the subscription terms, mentioning unexpected financial commitments, strict upfront payment requirements, and various lingering concerns regarding automatic membership renewals over time.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform very easy to use and a breeze... See more

Product

Reviewers mention positive feedback about product, highlighting appreciation for the monthly journal themes,... See more

Subscription

Reviewers highlight positive aspects of subscription, noting that long-term membership and monthly themes... See more

Application

Users describe positive interactions with application, highlighting that the companion app is a wonderful... See more

Social media

Consumers find social media to be a refreshing, supportive, and uplifting alternative to typical platforms,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I overall really liked the journals I got each month, but I decided I needed to take a break. I missed the date to cancel my subscription so it auto renewed. I was a bit upset and confused, but their... See more

Rated 5 out of 5 stars

In March when I made the commitment to the monthly planner I didn't realize what was really going to happen. I truly invested in myself and by June I invested in c I coaching and it has been a gam... See more

Rated 5 out of 5 stars

I ordered my first S+S journal when I saw an ad on Instagram in July 2020. It was hands-down the best 'pandemic purchase' I ever made. The month's theme was "Passion" and the founder, Meha's letter... See more

Rated 5 out of 5 stars

Life changing. It's so much more than just a journal or appointment tracker. The sonder fam make all the difference. It's a community of like minded people on a journey of self improvement. Getting th... See more


Company details

  1. Wellness Program

Written by the company

Silk + Sonder is a guided journaling system that helps people build habits, gain clarity, and improve wellbeing through structured reflection, planning tools, and community support.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

82 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(82)

41 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT SUBSCRIBE!!!

Terrible customer service. I had purchased an annual membership on Oct 23rd 2020. I noticed that on Oct 10th they charged me $160 for another annual subscription that wasn't even supposed to renew until the 23rd!! I contacted them on October 16th and they denied my cancellation and told me to "gift the subscription to a friend". RIDICULOUS! I've been telling everyone about this experience as I haven't been able to shake it off.

January 28, 2022
Unprompted review

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