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3.8

Great

TrustScore 4 out of 5

2 reviews

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1-star

No history of asking for reviews

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3.8

All reviews

(2)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing Service!

I’ve used their service multiple times over the last year and this year. Their customer service is fantastic—always quick to respond and very helpful. The entire process was flawless, making my trip to Japan so much easier! Highly recommended.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Monthly Luggage Storage in…

Excellent Monthly Luggage Storage in Japan

We signed up and got very clear instructions on how to send our luggage for a few weeks of storage. We were able to easily send from our hotel front desk. They stored our bags while we did other sightseeing.

Super easy pickup of the bags when we left Japan from Haneda Airport. We picked up the luggage at the departure level!

January 1, 2026
Unprompted review

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