Silverrainsilver Reviews 86

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their beauty, excellent craftsmanship, and durability, with many appreciating the wide variety of designs available. People also frequently highlight the fast delivery service and the exceptional customer support, often mentioning quick responses and helpful resolutions to any issues. However, some customers experienced issues with product quality, such as earrings arriving broken or breaking after a short period, and some found certain fastenings to be less secure. A few people also mentioned that delivery could sometimes be slow.

What people talk about most

Product

Customers consistently note positive experiences with product quality and variety. Many reviewers praise the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the jewelry for being... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers consistently praise the quick delivery... See more

Order

Clients share positive opinions on order experiences, frequently praising the swift delivery, with some... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the customer care... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've placed quite a few orders with Silver Rain and all have been delivered quickly, lovely items and worn well over time. I particularly like the Huggies where you can order additional different char... See more

Rated 5 out of 5 stars

Purchased a pair of schnauzer earrings as I had lost one of a pair my daughter bought me as a present. My daughter found the missing earring and I was able to return my earings - unworn - and exchange... See more

Rated 5 out of 5 stars

Honestly my favourite jewellery online store. I’m in love with their little silver stud earrings and I’ve bought several pairs. From their little zircon studs to their cute little enamel hearts, all... See more

Rated 5 out of 5 stars

Amazing customer service. My daughter has absolutely loved her first pair we bought from here after battling with lots of bumps on a new piercing. We are now on to our second delivery of silver go... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

86 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Wouldn’t order again.

Wouldn’t order again.
Lovely jewellery and arrived quickly and packaged beautifully but the clasp broke within a few days of wearing. I tried to contact the company about this and they have just ignored me. Emailed them three times until they blocked me! Wouldn’t order from them again.

November 6, 2023
Unprompted review
Rated 2 out of 5 stars

Wouldn’t order again

Wouldn’t order again.
Lovely jewellery and arrived quickly but the clasp has broken within a few weeks of wear and I tried to contact the company about this and they have just ignored me. Wouldn’t order from them again.

August 13, 2023
Unprompted review
Rated 5 out of 5 stars

Screw back studs

I purchased two sets of screw back earrings and they arrived super fast. Lovely secure packaging and they're very well made. I've been searching for comfortable studs for ages and these are just amazing!

June 24, 2022
Unprompted review

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