The staff at Silvertime are very easy to work with and know their subject inside out (in our case Wills and Lasting Power of Attorney). Initially from sitting down with their representative, thr... See more
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Sam gave an interesting, informative and humorous talk at my cancer support group in Derby. I accepted the offer of a home visit and, some weeks later,met Kevin. What a helpful and genuinely nic... See more
Company replied
Silvertime is a complete disaster – stay far away! We trusted Silvertime with my mother’s estate and a trust account, and it was a total nightmare. A YEAR of ignoring messages, constant excuses... See more
Company replied
It wasn't as complicated to sort out as we thought it may have been and considering the time of year, drawn up quite quickly. David made sure we were happy with the documents to proceed with completi... See more
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Company details
Written by the company
Silvertime Legal is a premier provider of estate planning services, offering a unique and comprehensive approach to safeguarding your assets and securing your legacy. Our commitment to excellence and unwavering dedication to our clients set us apart in the field of estate planning. What makes Silvertime Legal unique? Our team boasts extensive experience in the intricate world of estate planning. With a deep understanding of legal intricacies, tax implications, and asset protection strategies, we are well-equipped to provide you with solutions tailored to your specific needs. We recognise that each individual's circumstances are unique. At Silvertime Legal, we take a personalised approach, crafting estate plans that align with your objectives and wishes. We don't offer one-size-fits-all solutions; we design strategies that cater to your specific situation. Our services go beyond traditional estate planning. We address a wide range of considerations, including wills, trusts, tax planning, and more, to ensure that your assets are protected and your loved ones are well cared for. Our primary goal is to provide you with peace of mind. We guide you through the often complex and emotional process of estate planning, allowing you to make informed decisions with confidence. We understand the importance of legacy. By working with Silvertime Legal, you gain the assurance that your legacy will be preserved, and your assets will benefit your family and heirs according to your preferences. At Silvertime Legal, we are not just estate planners; we are partners in securing your financial future and protecting your assets. Let us help you navigate the complex world of estate planning with care, expertise, and a commitment to your unique needs. Your peace of mind and your legacy are our top priorities.
Contact info
Eliot Park Innovation Center, 4 Barling Way, CV10 7RH, Nuneaton, United Kingdom
- 02476 939940
- help@silvertimelegal.co.uk
- silvertimelegal.co.uk
4.5
Excellent
109 reviews
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Replied to 100% of negative reviews
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Friendly knowledgeable team
Friendly knowledgeable team. Initial work completed quickly. Would and have recommended.
January 8, 2024
Reply from Silvertime Legal
Dear Client,
Thank you for leaving a positive 4 Star review.
We remain committed to giving you a service you can be proud of. We do appreciate you recommending others in your circle.
Please be assured your consultant is only ever a phone call away if you need further advice.
Kind regards
Silvertime Legal Team
Silvertime Legal were very…
Silvertime Legal were very professional, kind and thoughtful. I highly recommend their services
November 21, 2023
Reply from Silvertime Legal
Thank you for your kind words! We're thrilled to hear that you had a positive experience with Silvertime Legal. Your recommendation means a lot to us!
Best Wishes,
Silvertime Legal
Client Care Team
Wills and LPAs.
Used Silvertime for our Wills and LPAs.
They are clearly experts in this field, and really helped us sort out all the details.
Recommended!
November 30, 2023
Reply from Silvertime Legal
Thank you for your wonderful feedback! We're so pleased to hear that you found our service helpful. Your recommendation is truly appreciated!
Kindest regards,
Silvertime Legal
Client Care Team
Knowledgeable consultant
Knowledgeable consultant. Good advice. Not cheap hence 4 stars rather than 5. Also, Land Registry work not completed before we signed wills, which we were led to believe would be done.
December 1, 2023
Reply from Silvertime Legal
Thank you for your feedback! We’re pleased to hear you found our consultant knowledgeable and the advice helpful. We understand your concerns about the pricing and the Land Registry work, and we appreciate you bringing this to our attention. We’ll make sure to review and improve our process moving forward.
Kind regards,
Silvertime Legal
Client Care Team
Me so glad have done this, it gives you peace of mind.The whole experience was conducted professionally and thorough no hassle at all
It was very informative, no problems Ans sorted very quickly ,I was very happy with this service many thanks
November 22, 2023
Reply from Silvertime Legal
Thank you for sharing your experience! We’re so glad to hear that the process was smooth and gave you peace of mind. It's wonderful to know that you felt well-informed and satisfied with the service provided.
Silvertime Legal
Client Care Team
Clear everyday language
Clear everyday language. Spent as much time with me as necessary to answer my questions and ensure I was buying the right products for my circumstances. Very satisfied with the service.
November 15, 2023
Reply from Silvertime Legal
We truly appreciate your feedback! It's great to know that the time spent answering your questions helped you feel confident in choosing the right solutions for your needs. We're glad we could provide you with a service that worked well for you.
Best regards,
Silvertime Legal
Client Care Team
UPDATING WILL TO UP TO DATE REQUIRMENTS
Updating of wills at a free consultation where the financial aspects were explained.
After the consultation we were given the choice to take up the will writing service, which was taken. After giving the required information within 3 weeks a draft copy of the wills was received and given the chance to revise any relevent aspects of our wishes. After altering some details the final wills were drawn and a home visit arranged to sign and have witnessed. The final wills were taken for safe storage and copies given.
A simple process giving peace of mind.
November 13, 2023
Reply from Silvertime Legal
Thank you! We are so pleased to hear that the process was smooth and gave you peace of mind. It’s great to know that you felt informed every step of the way, and we appreciate you choosing Silvertime Legal for your will writing needs.
Kind regards,
Silvertime Legal
Client Care Team
Reply from Silvertime Legal
We’re pleased to hear you found our staff helpful and experienced. We understand that pricing is an important factor, and we aim to offer value through the quality of service we provide.
Best regards,
Silvertime Legal
Client Care Team
Took a long time to decide to do a wil…
Took a long time to decide to do a wil we started talking to silvertime they were very helpful professional and gave us time to think about what we wanted with no pushey phone calls while we made up our minds everything went smoothly and professionally
October 24, 2023
Unprompted review
Reply from Silvertime Legal
Thank you for your kind feedback! We're delighted to hear that you felt supported and not rushed throughout the process. It’s great to know everything went smoothly and professionally for you. We appreciate your trust in Silvertime Legal.
Best regards,
Kind regards,
Silvertime Legal
Client Care Team
Experience
Well he came with all the paper work and we had to sign and date which was ok . But he left paper work for our son and daughter to sign we are not sure where they sign it would be better if he had marked where they have to do and even better if they were there to do it instead of leaving them and we have got to pay for them to be send off .had a call to day from a very helpful lady who put us right on what to do ta
October 24, 2023
Unprompted review
Reply from Silvertime Legal
Thank you for sharing your thoughts. We’re glad to hear that our team was able to assist you and provide clarification. We understand that clear guidance on where to sign would have made the process easier, and we’ll take this feedback into consideration for future appointments. We’re always here to help, and we appreciate you taking the time to let us know how we can improve.
Best wishes,
Silvertime Legal
Client Care Team
Everyone I dealt with was courteous
Everyone I dealt with was courteous, helpful and knowledgable.
October 4, 2023
Unprompted review
Cautionary tale, be aware.
Since February 2023 up to present date we have communicated with Silvertime Legal to update our wills.
Company totaly failed to deliver our documents after numerous requests.
2nd payment taken after signing of documents.
I would not recommend this company which is not regulated by the law society.
I would give no stars if an option.
October 2, 2023
Unprompted review
Reply from Silvertime Legal
Dear Mr Williams,
We’re sorry to hear about your negative experience, our aim is to have our clients completely satisfied with the service that we provide. Please accept our sincerest apology for the delay in your documentation. Unfortunately, upon receiving the Documents at our head office, it became evident that they had been tampered with during transit. To ensure absolute clarity and peace of mind, we found it necessary to reissue the documents for signature.
We are actively investigating this issue, and if you wish to engage in any discussion regarding it, please feel free to reach out to us without hesitation. We are eager to assist in any way possible.
Kind regards
Stephen
Client Care Team
ILVERTIME LEGAL EXPERIENCE …
SILVERTIME LEGAL advisors are extremely helpful and knowledgeable they will make you feel at ease and point you in the right direction whilst discussing your business before coming to a successful conclusion
August 17, 2023
Unprompted review
Reply from Silvertime Legal
Thank you for your kind words! We’re delighted to hear that our advisors made you feel at ease and provided clear, knowledgeable guidance. It’s great to know that you felt supported throughout the process. We truly appreciate your feedback!
Best regards,
Silvertime Legal
Client Care Team
Highly Recommended
My parents contacted Silvertime Services for help with their wills and estate. They wanted to make sure that when they are no longer with us that their wishes would be carried out. Sam visited them and explained everything in terms they could understand, and recommended the best products for them based on their wishes. They were very happy with the suggestions made, and the whole process was simple and straightforward. I would highly recommend them.
June 9, 2023
Unprompted review
Reply from Silvertime Legal
Dear Kim,
Thank you for your feedback. I am pleased to hear that your parents were satisfied with both, the product we offered, and the valuable guidance provided by our consultant.
I would like to convey Silvertime Legal’s gratitude to your parents for choosing our services. It is heartening to know that they found the entire process with us to be straightforward and satisfactory.
Sincerely,
Stephen
Client Care Team
Simon Barson Vice chair/Treasurer
The group really enjoyed the talk. Sam made everyone feel relaxed. I'm sure some members will be inviting him to their homes in the future.
August 2, 2023
Unprompted review
Reply from Silvertime Legal
We're so glad to hear that everyone enjoyed Sam’s talk and felt at ease. It's wonderful to know that some members may reach out to him in the future. We appreciate you choosing Silvertime Legal!
Kind regards,
Silvertime Legal
Client care Team
Helpful advice and support
Sam gave an interesting, informative and humorous talk at my cancer support group in Derby.
I accepted the offer of a home visit and, some weeks later,met Kevin. What a helpful and genuinely nice person.
He agreed to prepare 2 LPA 's and a revised Will.
Through the twists and turns of the latter, both he and Benjamin have patiently given wise,professional and always good humoured advice.
I am completely confident that should the need arise, they are only a phone call away.
I can't thank them enough.
Paul.
February 14, 2023
Unprompted review
Reply from Silvertime Legal
Thank you so much for your kind feedback, Paul! We’re thrilled to hear that both Sam and Kevin provided you with helpful, professional, and friendly service. It’s great to know that their advice has given you confidence, and we’re always here to assist whenever you need us. We truly appreciate your trust in Silvertime Legal.
Best regards,
Silvertime Legal
Client Care Team
Jerry gave a talk to our club
Jerry gave a talk to our club. He was excellent. Very clear, facts given without seeming to tout for business.
January 23, 2023
Unprompted review
Reply from Silvertime Legal
We’re glad to hear that Jerry’s talk was clear and informative. We appreciate your feedback and are pleased that you found it valuable!
Kindest regards,
Silvertime Legal
Client Care Team
Will revision
Benjamin was very helpful and efficient at revising our wills.
January 26, 2023
Unprompted review
Reply from Silvertime Legal
Thank you for your feedback! We're glad to hear that Benjamin was helpful and efficient in revising your wills. We appreciate you choosing Silvertime Legal!
Best wishes,
Silvertime Legal
Client Care Team
It was so easy to create a will with…
It was so easy to create a will with Silvertime Legal. The two staff members who handled our will were ready to answer any questions - big or small - and make things as smooth as possible for us. I was also really impressed with the speed and efficiency they handled our will with too, from starting it to completion wasn’t very long at all!
Good to know we have understanding and well informed staff to take us forward should we ever need to change things.
Thanks very much
Pam
January 4, 2023
Unprompted review
Reply from Silvertime Legal
Thank you for your wonderful feedback, Pam! We're so pleased to hear that our team made the process easy and efficient for you. It’s great to know you felt supported every step of the way. We’re here for you if you need further assistance!
Kind regards,
Silvertime Legal
Client Care Team
Did not inspire confidence
Unfortunately, the experience I had with one of the Silvertime team did not inspire confidence. I was promised further paperwork by email but nothing had arrived a week after our meeting. I was given a verbal quote that was more than 10 times more expensive than that of the solicitors I used previously. I subsequently received a follow-up phone call that convinced me this experience was not typical of the firm.
September 6, 2022
Unprompted review
Reply from Silvertime Legal
Dear Mr Adams, many thanks for taking my call yesterday. After speaking to my colleague who visited you it seems you may have misunderstood what was said, as you were not quoted for a Will. I am sorry if there was any confusion due to lack of communication. Please accept our sincere apologies for any confusion caused. If you would like to speak to a member of our team, please feel free to send us an email or give us a call, and one of the team will be happy to assist you.
Client Care Team,
help@silvertimelegal.co.uk
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