SIM Imaging Reviews 

1,344
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had so much trouble trying to upload an order for an album - my computer just wasn't connecting with their servers for some reason. Thank fully SIM supprt staff are excellent and work hard to try... See more

Company replied

Rated 5 out of 5 stars

Flawless service. Sent digital file from the US to the UK and the collector is super happy with the quality of the print and how it looks in his flat! Really appreciated the excellent range of dimensi... See more

Company replied

Rated 5 out of 5 stars

Great Professional Album and Print suppliers for Professional photographer in the UK. Always love the service they provide. If you are in need for great quality albums prints and framing this is the... See more

Company replied

Rated 5 out of 5 stars

I ordered my first album from SIM recently and delivered it to my client this week. They were blown away by the quality! Amanda talked me through every step of the album production - I had a few... See more

Company details

  1. Photo Printing Service
  2. also in
  3. Bookbinder
  4. Wedding Service

Written by the company

We’re the ultimate supplier of choice for professional photographers looking for the finest Books, Photo Albums and USB products. We only use premium materials and all our products are handmade in the UK. We stand behind every single creation and oversee even the smallest detail to ensure superb quality and finish.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

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(1,344)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy!

Very happy. Great service and excellent quality. Thank you! 😊

June 8, 2023
Unprompted review
SIM Imaging logo

Reply from SIM Imaging

Hi,

Thank you for your lovely review and we are delighted that you love our quality and service. We look forward to working with you again soon.

Regards
The SIM Team

Rated 5 out of 5 stars

Album and print quality excellent

I have been using Sim Imaging for the past 10 years and wanted to say how pleased I am with them. Staff are so helpful and very professional.
Quality of prints, albums are excellent and never had any issues.
Thank you very much 😊

May 29, 2023
SIM Imaging logo

Reply from SIM Imaging

Hi Chris,

We really appreciate you taking the time to leave us your lovely review. Thanks for your continued loyal custom and it is always a pleasure to work with you.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Happy with the Quality

I have used Sim for my Wedding Albums for a long time now and I like the soft wear and the quality of the Albums for the money. Also my customers love them and not having to weight for weeks for them to be made.

May 31, 2023
SIM Imaging logo

Reply from SIM Imaging

Hello Sandra,

Thank you so much for leaving us your 5 star review. We are thrilled to hear that you and your customers love the quality of our albums and our 10 working day production time. We look forward to working with you again soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

First Class

Never fail to impress me with the quality of prints and the speed of delivery. Pricing is also very good.
Highly recommended. Give them a try - you won't be disappointed.

June 7, 2023
Unprompted review
SIM Imaging logo

Reply from SIM Imaging

Hi William,

We are delighted that you love our service, high quality prints and speedy delivery. We work hard to keep our pricing competitive for our quality products in these current times. Thank you for your kind words of recommendation to the photography community and your 5 star review.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Always excellent service and quality

Always excellent service and quality. I wouldn’t use any other publisher for my coffee table books. Highly recommend 💫

May 24, 2023
SIM Imaging logo

Reply from SIM Imaging

Hello Tara,

Thank you for leaving us your 5 star review. We really appreciate your continued orders and for your kind words of recommendation to the community. It is always a pleasure to work with you.

Have a great weekend
The SIM Team

Rated 5 out of 5 stars

Super quick turnaround time

Super quick turnaround time. Always high quality USB boxes, can't fault them.

May 16, 2023
SIM Imaging logo

Reply from SIM Imaging

Hi Ellen,

We hope you had a great Bank Holiday weekend. We really appreciate you taking the time to leave your 5 star review for us and happy to hear that you love our high quality products and quick production times. It is always a pleasure to work with you.

Have a great week ahead.
The SIM Team

Rated 5 out of 5 stars

Great quality products

Great quality products at a fair price. The website is clear and easy to use (even if the uploading is a little old fashioned) but the prints look really great. I have used them before and will use them again.

May 15, 2023
SIM Imaging logo

Reply from SIM Imaging

Hi Jack,

Thank you for leaving your 5 star review from your recent order. We are delighted that you love your prints and our quality products. We look forward to working with you again soon.

Kindest regards
The SIM Team

Rated 5 out of 5 stars

Always very helpful and easy to…

Always very helpful and easy to navigate system too.
Excellent service.

May 16, 2023
SIM Imaging logo

Reply from SIM Imaging

Hi Chris,

Thank you taking the time to leave us your feedback from your recent order with us. We really appreciate it!!

Have a great week
The SIM Team

Rated 5 out of 5 stars

Perfect

As always, great service and turn around time and quality of items is perfect!

May 8, 2023
SIM Imaging logo

Reply from SIM Imaging

Hello Jane,

Thank you so much for leaving your 5 star review for us. We are happy to hear that you love our great service, turnaround times and quality products. We look forward to working with you again soon.

Regards
The SIM Team

Rated 5 out of 5 stars

Absolutely first-class products and…

Absolutely first-class products and great customer service (thanks Amanda) - not cheap but then you get what you pay for...will definitely use SIM Imaging again without hesitation.

May 11, 2023
SIM Imaging logo

Reply from SIM Imaging

Hi John,

Thank you for leaving us a 5 star review and it was really lovely to meet you in the showroom. We really appreciate your feedback as we strive to only provide the highest quality products with a customer service to match. We look forward to working with you again soon.

Have a great week ahead.
The SIM Team

Rated 5 out of 5 stars

I always trust Sim Imaging to print my…

I always trust Sim Imaging to print my products.
Great team, very helpful.
I do highly recommend this lab.

April 25, 2023
SIM Imaging logo

Reply from SIM Imaging

Hello Ricardo,

We are so grateful that you took the time to share your feedback with us. It is always a pleasure to work with our customers and we pride ourselves on providing the highest level of customer service and quality handmade products. Thank you for your 5 stars and kind words of recommendation.

Have a Great Weekend
The SIM Team

Rated 5 out of 5 stars

Always had great customer service…

Always had great customer service combined with excellent products and quick turn around times. Been customer with SIM 200 for over 10 years and never any issues.

May 9, 2023
SIM Imaging logo

Reply from SIM Imaging

Hi Paul,

We are so grateful for your feedback. It is our pleasure to provide the best possible service to our photography community and we're glad that this commitment was reflected in your recent experience. We look forward to working with you again soon and thank you for your continued orders and support.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Great products as always and a speedy…

Great products as always and a speedy service!

May 3, 2023
SIM Imaging logo

Reply from SIM Imaging

Hi Daniel,

Thank you so much for your kind words and we are thrilled that you love our products and speedy service.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars
SIM Imaging logo

Reply from SIM Imaging

Hello,

Thank you for sharing your experience with us and the wider community. It is always a pleasure to work with you and we thank you for your continued support and orders.

Have a great evening
The SIM Team

Rated 5 out of 5 stars

Stunning products

Always lovely quality. the software is a dream to use and my clients love their artwork.

May 1, 2023
SIM Imaging logo

Reply from SIM Imaging

Hello Jessica,

We really appreciate you taking the time to leave us your feedback and giving us 5 stars. We are happy to hear that you and your customers love the quality of our products. We look forward to working with you again soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

I had so much trouble trying to upload…

I had so much trouble trying to upload an order for an album - my computer just wasn't connecting with their servers for some reason.
Thank fully SIM supprt staff are excellent and work hard to try and solve any issues.
Excellent quality products as usual - my clients were very happy.

April 19, 2023
SIM Imaging logo

Reply from SIM Imaging

Hello Jonathan,

Thank you so much for leaving your 5 star review. We are happy to hear that you and your clients are happy with our quality products. We look forward to working with you again very soon.

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Great service

April 11, 2023
SIM Imaging logo

Reply from SIM Imaging

Hi Adrian,

We hope you had a great Bank Holiday weekend. Thank you so much for leaving us your feedback and 5 star review. We really appreciate it 🙂

Kindest Regards
The SIM Team

Rated 5 out of 5 stars

Excellent support and customer service

Excellent support and customer service. Beautiful products, thank you Team Sim!

March 28, 2023
SIM Imaging logo

Reply from SIM Imaging

Hello Lorraine,

We are so glad you are enjoying your beautiful products. Thank you so much for leaving your 5 star review and kind words. We look forward to working with you again soon.

Kindest regards
The SIM Team

Rated 5 out of 5 stars

Superheroes!

Let down at the last hour by another vendor, SIM took my order and turned it around with time to spare.
As always, the service offered by the SIM team was swift, considerate and unmistakably 5 star standard.

April 17, 2023
SIM Imaging logo

Reply from SIM Imaging

Hi James,

It is always a pleasure to work with you and thank you so much for your fantastic review and the superhero status 😃

Have a great Bank Holiday weekend from the SIM Team

Rated 5 out of 5 stars

Amazing customer service and product.

Your customer support via Amanda was first class - she was so helpful with expediting an order and changing parameters. She really helped me to delight a client in a challenging timescale.

The client said the product was perfect in every way.

April 16, 2023
SIM Imaging logo

Reply from SIM Imaging

Hello Rosie,

Thank you for your kind words and it makes us so happy to hear that your client loved their product. We appreciate that life can throw unexpected situations and we will always try our very best to accommodate our customers. We look forward to working with you again soon.

Kindest Regards
The SIM Team

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