Simple.furniture Reviews 30

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Recieved a flawed item, they refused to fix or refund money and accused us of breaking it. Blocked from their social pages after I left a negative review. They also do not allow a cooling off period... See more

Rated 5 out of 5 stars

From the entrance of the shop till our delivery it was a fantastic experience, so welcoming and full of information. Purchased the Noel recliner set. Totally loving it. Was delivered 2 weeks early,... See more

Rated 5 out of 5 stars

Really happy with our purchase and experience with vika furniture. We ordered the kids zenith car bed. Choice of payment through online banking or pay with delivery. I chose pay online 1st but wa... See more

Rated 1 out of 5 stars

Avoid this company at all costs. I never recieved my sofa and was ignored when trying to make contact. When they did finally get back to me, instead of apologising and sorting it out I recieved a ton... See more

Company details

  1. Home & Garden

Written by the company

Looking for Simple, Modern or Designer Furniture? Look no further. We have a huge range of products for your Living Room, Bedroom, Kitchen, Bathroom, Dining Room and Garden. Choose from several styles, designs and colours. We pride ourselves in giving you Simple Design, Simple Price and Simple Service. Shop Now.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

30 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bought the Vainona set

Bought the Vainona set. Happy with the timely delivery and the quality of sofa. I will definitely buy from this company again and highly recommend it

March 16, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs. I never recieved my sofa and was ignored when trying to make contact. When they did finally get back to me, instead of apologising and sorting it out I recieved a ton of abuse. They refused to give me a refund even when I didn't get the sofa!? Luckily Clearpay investigated and gave me a full refund. Their courier is on here with a 1 star review and endless complaints. I don't know how long my review will last but I wouldn't trust the other ones.

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

I have used Simple.furniture twice in…

I have used Simple.furniture twice in the past 3 months for a Sofabed and a bespoke set of sofas. Both times the professionalism from confirming the order, follow up phonecall, pre-delivery phonecall and the actual delivery have been unapparelled. The quality of the the products have been perfect!

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

Got the Tarriro 3 seater

Got the Tarriro 3 seater. Excellent value for money and great quality sofa. The whole ordering process was simple as and delivery was quick. Highly recommend this vendor.

March 1, 2021
Unprompted review

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