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Rated 1 out of 5 stars

I am writing this review on behalf of my Mum who is elderly. I set her up on Simple Call to phone Ireland. It hasn’t worked for months and repeated emails remain unanswered. You can forgive a tech... See more

Rated 1 out of 5 stars

These people are scams. Once you sign up and pay the money, they give you a password. But that password doesn't work in their dialler. They ask you to call an access number (additional 4 cents/minute... See more

Company replied

Rated 1 out of 5 stars

Utterly ridiculous that website still offers a PC service, which no longer exists! Fortunately, I declined to pay for initial credit on signup, which no doubt I could have said goodbye to! I signed... See more

Rated 1 out of 5 stars

Everytime I try to call my grandma or my uncle who has a different number it goes to another random number and the man who keeps picking up is getting frustrated. Am still being charged for these phon... See more

Company replied

Company details

  1. Telecommunications Service Provider

Information provided by various external sources

Make international calls from phone or app. Create Call Direct numbers for ease of international calling. Send bulk sms, make airtime top-up, Sim Only Monthly Mobile contracts. Business Broadband & Phone lines


Contact info

1.4

Bad

TrustScore 1.5 out of 5

43 reviews

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Rated 5 out of 5 stars

Very good Service and Good Quality

I am able to call family and friends back home as easily as if they were in the same country with me. The calls connect quickly and the sound is crisp; it is easy to forget the distance between us. I do not need to be glued to my computer or have a separate phone to use simplecall

November 22, 2016
Unprompted review
simplecall logo

Reply from simplecall

Thanks very much. We are pleased to be at your service.

Rated 1 out of 5 stars

biggest rip off on the web.

Signed up and bought £10 credit, calls to Poland advertised at from 1,5 pence per minute you cant get a price to ring a landline only a mobile, 18mins talking and I had £1.85 of my £10 left. Tried their chat line and am told that calls are 42 pence per minute, cheaper to just call, a total rip off stay away.

January 16, 2016
Unprompted review
simplecall logo

Reply from simplecall

We are sorry to hear about your experience. Please call our support number 02035 700 700.

We have had 39k referrals from our customers since 2007 and you can be assured that we shall resolve your query or we guarantee money back 100%.

Rated 1 out of 5 stars

Unreliable service and apauling customer service

Everytime I try to call my grandma or my uncle who has a different number it goes to another random number and the man who keeps picking up is getting frustrated. Am still being charged for these phone calls. We phoned customer service several times and they have told us to wait 24 hours, after which the same thing occurs. If you ask to speak to the manager they wait and then tell you they are 'not available', every single time. This time my mum said she would make a complaint and the man on the phone at customer service started laughing at her. Maybe because her english is not very good, I dont know but it was just a disgrace and not funny at all. Going to look for another company and expect an apology and refund from SimpleCall.

September 7, 2015
Unprompted review
simplecall logo

Reply from simplecall

We are sorry to hear about your experience. Please call our support number 02035 700 700.

We have had 39k referrals from our customers since 2007 and you can be assured that we shall resolve your query or we guarantee money back 100%.

Rated 5 out of 5 stars

Best among all i know!

There are lots of international calling service around but from simplecall i have got the exact service i was looking for. Its so simple that even my granma can make call back home with the press of a single button. I really like and depends on simplecall.

August 30, 2015
Unprompted review
Rated 5 out of 5 stars

Best calling service with transparency

i am using simplecall from past few years and i am really pleased with their service...the great quality and honest billing service they provide which is rare..me my family n friends are pleased with simplecall. you can try too.

December 30, 2014
Unprompted review
Rated 1 out of 5 stars

Scam!

These people are scams. Once you sign up and pay the money, they give you a password. But that password doesn't work in their dialler. They ask you to call an access number (additional 4 cents/minute on top of the regular fee) to make a call. You will have to go through the ridiculous customer service to find a login for the dialler. Then it constantly fails to register using that login in that dialler and says invalid user, even though you can see that you have money in your account. Hoax!

October 8, 2014
Unprompted review
simplecall logo

Reply from simplecall

We are sorry to hear about your experience. Please call our support number 02035 700 700.

We have had 39k referrals from our customers since 2007 and you can be assured that we shall resolve your query or we guarantee money back 100%.

Rated 4 out of 5 stars

Reliable calling service

I have been using SimpleCall to call my friend and family here and back in home. I am pleased with their calling quality and services. The thing i like is that they wont give any wrong or false promises to attract customers. SimpleCall is very trustworthy and reliable that i must have to mention.

July 12, 2013
Unprompted review
Rated 5 out of 5 stars

SimpleCall give Values for money

I am using SimpleCall like 5 years! I am very pleased with their quality and commitment. They have superior customer service who provide instant support any time. This is what i like most. I never get stuck with any problem with their service. They always give me the solution. I think they should improve their PC Dialler software little bit more to make it more convenient to call from laptop/pc. Moreover i am happy with Simplecall :) three Cheers!

July 4, 2013
Unprompted review
Rated 5 out of 5 stars

Good Qulity, Reliable Service and Rich Features

I used to use calling cards before to call abroad. 4 years ago one of my friends recommended me simplecall. I gave it a go. Awesome! Since then I never used any other service as I am so happy with Simplecall. It always connects me with my family and friends back home whenever I want and never let me down on quality. I especially like Simplecall Direct number feature which made my life much easier. Also like the transparency they provide for my calls and billing. I like to take the opportunity to say, Thanks Simplecall, Keep up the good work.

July 1, 2013
Unprompted review
Rated 4 out of 5 stars

made calling home simple and easy

Well its been a year that I am using Simlle call to call back home. The first thing it did was to make me free from carrying more than one phone.
The call quality is good enough to pay a bit extra for Pakistan calling rates. The direct dial feature is another blessing.
over all I am happy with Simple Call.

July 1, 2013
Unprompted review
Rated 5 out of 5 stars

Simplecall DID made my life easy

I am using simplecall since 2007 and it's special feature call simple call direct made my life very easy.it is an amazing service.I Do Not need to dial access no or even pin.i just need to dial a local numer to reach my loved one .

Thank you ,Guys

June 28, 2013
Unprompted review
Rated 5 out of 5 stars

Amazing Call Quality, Inexpensive call rates

I think simpleCall is simply fantanstic. They offer really cheap call rates to all over the world. I use them to call my family in India , the costs are really low and they dont have any hidden charges like others. And their call quality is crystal clear amazing. i recommend them to everyone to give a try.

June 27, 2013
Unprompted review
Rated 5 out of 5 stars

SimpleCall is great

I have very good experience with simple call because of their super connectivity and low rate.I like their voice quality and they have no hidden minutes plus they provide 100% true minutes without any bluff! They are very trustworthy.

June 25, 2013
Unprompted review
Rated 5 out of 5 stars

SimpleCall is simply the Best.

I am using SimpleCall for many years and i am very much satisfied with their services. Specially i must mention about their quality. It is crystal clear and very very good indeed. I use it to call abroad and recommended my friends and family. Though it is not the cheapest calling service on the market but for reliable service, great voice quality and excellent 24/7 customer service you must go for it. No scope for any debate..SimpleCall is just simply the Best.

May 28, 2013
Unprompted review
Rated 4 out of 5 stars

Cheap Calls to India with Good Service

I Just Came to London from India and because I am jobless I was scared to call to my Parents and my relatives in India because of High Rates, Hidden Charges.

Then I came to know about Simplecall and my goodness what kind of good services they are providing to their customers. I liked the services simplecall is providing to its customer. Cheap Calls, No Hidden charges, High Quality with Good Network coverage.

I recommend this to everyone.

December 28, 2012
Unprompted review
Rated 5 out of 5 stars

Low cost, high quality, like the 24/7 customer service

I and my family regularly use SimpleCall and highly recommend it. I love being able to add multiple numbers onto my account so my wife and others can use my account simply by dialing the access number.

I also like the direct dial feature which allows you generate local numbers to add to your phones speed dial which are mapped to international numbers you select. This allows us to call our relatives directly without the hassle of having to remember codes, international numbers, etc.

December 26, 2012
Unprompted review

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