SimpleCitizen Reviews 

595
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Simple Citizen is an amazing service and personally worth every penny. The sheer amount of value I received from their assistance for what I payed was insane. Just with the cheapest package... See more

Rated 5 out of 5 stars

10/10 would use Simple Citizen again!!! Emma my case manager has been immensely helpful and responsive throughout my green card process. The attorney who reviewed my application also has sound knowled... See more

Rated 5 out of 5 stars

Simply the best service out there. We used them to get my green card. Their platform was so organized and thorough and the lawyers and case managers were always available to answer our questions.... See more

Rated 5 out of 5 stars

My experience with Simple Citizen was fantastic! As someone who prefers not to depend on law firms and avoids spending thousands on forms I can fill myself, Simple Citizen was a great choice for me. M... See more

Company details

  1. Legal Services

Information provided by various external sources

Helping immigrants since 2014. With our 100% money back guarantee (we'll pay your government fees if you don't get a green card), our passionate team strives to help each and every applicant accurately prepare and submit their immigration application.


Contact info

5.0

Excellent

TrustScore 5 out of 5

595 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(595)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Painless, professional and simple

Working with SimpleCitizen was painless, thorough and professional. I'm so glad I chose this service to assist me in pursuing my US Green Card (as an Australian). Customer Support (thank you Wilenys!) throughout the experience was always prompt and helpful, doing everything they could to help me prepare and submit my full application in line with my tight deadline for submission. After using their intuitive online data entry forms, the package you end up submitting is reviewed, printed, boxed, and looks very professional and well organised. Estimates had 80% of Green Card applications taking ~16 months but fortunately mine has been granted in just 3 months. I highly recommend this service to speed up your application and take the stress out of having to handle all the forms and processes yourself.

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

The process was way more easier and it…

The process was way more easier and it helped me save time and money. They send the documents in an organised way and the steps they give to complete the documents is easy to follow. I would recommend Simple Citizen for any immigration and visa needs.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Case approved within 48 days with no RFE

I recently used SimpleCitizen to apply for my green card, and I have to say, I'm incredibly impressed with their service. As someone who found the DIY application process too complex but couldn't afford to hire an immigration lawyer, SimpleCitizen was the perfect solution for me. They made the entire application process much easier and more cost-efficient than ever.

My case manager, Sofi, was fantastic. She was thorough, efficient, and always available to answer any questions. Her responsiveness and attention to detail gave me peace of mind that my case was in good hands.

One of the things I loved most about SimpleCitizen was their print and delivery service. All I had to do was sign the documents and drop them off at UPS, and SimpleCitizen took care of the rest. It made the process so much easier and less stressful.

The attorney review process was also incredibly important to me. Without SimpleCitizen, I would've had to pay a couple of thousand dollars to hire an attorney to review my application. But with SimpleCitizen, the attorney review process was included in the cost of their service. This gave me added peace of mind and confidence that an expert was reviewing my application.

Overall, I highly recommend SimpleCitizen to anyone looking for a hassle-free and cost-effective way to apply for a green card. They exceeded my expectations, and I'm grateful for their help.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

They make the process so much less stressful

They make the process so much less stressful! The product was intuitive, they gave a ton of good information and examples of evidence to provide to USCIS. We were able to get the green card much faster than we anticipated, less than 4 months after submission. We would recommend them to anyone looking for help with the green card application.

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing experience !

A very friendly team who guided me in detail from start to finish throughout my green card journey. I could have not done it without them! The immigration lawyers ask for too much money for the green card application, while SimpleCitizen for a lot less money will do exactly what needs to be done to get your case approved. I am so grateful that I found out about SimpleCitzen. Everyone who I was in contact with via email or phone has been super helpful and super nice. No problems/issues ever. They always responded to my questions/concerns promptly and gave me advice when I needed it.
Such great customer service! I recommend SimpleCitizen to anyone who doesn't want to/know how to deal with all the paperwork and can't afford an attorney.

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE!

Simple Citizen is absolutely amazing. I could not have gone through the green card process without them. They made it so easy and manageable, the team is highly efficient and the services are super cost friendly (especially compared to hiring lawyers). My case was pretty straightforward but the forms etc are so confusing and the team at simple citizen made it much easier to navigate. Highly recommend this service and team to everyone!

April 24, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

My husband and I used Simple Citizen for the green card process, and they were so helpful and kind throughout the whole process! I really appreciated how clear they made the whole process, and how available they were to answer questions along the way. The attorney review was very helpful and gave us peace of mind before sending the package out, and the fee for their service was so much more affordable than a standard attorney's fee. My husband got his green card in less than 7 months, and we are very happy and very grateful!

April 16, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous!

Timely feedback, clear instructions and helpful guidance are few of the reasons I trust this service. Keep up the amazing work! And special thank you to Sierra for all her help.

October 1, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful, Prompt and Reliable

We are so grateful that we've found SimpleCititizen to help me process my green card application. They have been so helpful, prompt in their responses and very clear in explaining what I have to do. They give information and I am so comfortable working with them like a friend helping me. They assisted me in every step of the way, answered my inquiry and very professional staff. I am so thankful to SimpleCitizen.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Simple

The agents and staff are knowledgeable and respond promptly. Overall they made a challenging process easy.

April 9, 2023
Unprompted review
Rated 5 out of 5 stars

Professional, prompt and reliable!!!

SimpleCitizen helped file my adjustment of status to permanent resident and they were incredibly helpful every step of the way. Their team is very prompt, professional, and reliable. They explained every step in the process and responded with very helpful answers all the time. Their user-friendly interface to fill out the details is very convenient. Even when I talked to a different team member about my case, they knew all the details without me having to repeat everything.

I highly recommend them!!

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

I just got my green card approved with…

I just got my green card approved with my kids. Simple citizen is simply the best,they were very thorough and professional throughout my application process and this is the result of all the hard work put in. Thank you so much and I will definitely be recommending you all.
Paula Ajabor

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great team, couldn't have done it without them

Can't thank this company and team enough! Kendra, Tyler, Sierra, and McKay were extremely prompt and helpful throughout the entire process. The immigration process is obviously very thorough and confusing, but the team helped with all of our questions and my application went through without any issues at all. Super thankful, and would highly recommend.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Phenomenal Experience With Simple Citizen

The team at SimpleCitizen made the process super easy for my husband and I. We started the process not really knowing how to navigate the process in its entirety. However they provided unmatched guidance and resources to ensure the requirements were fulfilled in a timely and correct manner. Their professionalism also made communicating with the team easy and accessible. In the end our case was approved in 6 months!. We couldn’t have done it without Kendra and the SimpleCitizen team.

February 21, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look