While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Logistics Service

Written by the company

We're a domestic and international shipping, logistics and fulfillment company that offers seamless fulfillment experience for all e-commerce brands - scaling your business globally. This is possible through our multichannel order fulfillment, inventory, warehouse, and order management solutions.


Contact info

3.0

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

An awful experience

An awful experience : lots of shipments mistakes, super dishonnest overcharged invoices. Ryan, the CEO, can not be trusted. Such a disappointment.
I can add that despite the fact that it was acknowledged by Simple Global that our invoices were overcharged, our stock and client delivery was simply blocked by Simple Global, asking to pay, then to talk afterwards. Unbearable.

October 29, 2025
Unprompted review
Simple Global logo

Reply from Simple Global

Dear Abi-Khalil Devichi,
We pride ourselves on providing excellent service, and we take all feedback seriously. We have thoroughly searched our records and customer database but could not find any trace of a client account or order under your name or the details provided in your review.

We believe in genuine experiences and would like to resolve any issues if you are indeed a customer. Please contact our support team directly with your order details or account information so we can investigate this matter further. We can be reached at 888-948-8061.

If you are not a client of Simple Global, we kindly ask you to consider removing this review, as it appears to be posted for the wrong business.

Rated 5 out of 5 stars

As a first-time business owner

As a first-time business owner, I was hesitant to give up control of my business. But I also knew it was something I needed to do in order to grow. I interviewed several 3PLs before deciding to partner with Simple Global. It didn't take long to realize it was the right choice. Simple Global's pricing is competitive, orders are picked and packed quickly, and they are accurate. But what stands out the most is the personal attention. They go above and beyond. They always respond quickly to texts. When I had a quality issue with one of my products they inspected the full shipment. And when I had issues with returns being delivered they went down to the local post office to get the issue under control. I highly recommend Simple Global!

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

Super responsive and professional!

The team at Simple Global made our transition to their facility so easy and seamless. Any questions we have they respond right away which is essential in the customer service world. Very happy to be partnered with Simple Global!

May 1, 2024
Unprompted review
Simple Global logo

Reply from Simple Global

Thank you so much! It has been a pleasure working with you and am looking forward to helping you grow!

Rated 5 out of 5 stars

I have been impressed with Simple…

I have been impressed with Simple Global’s onboarding process, in particular with their attention to details, their personal approach, and how they genuinely care for their clients. They are responsive, efficient and flexible.

March 13, 2024
Unprompted review
Simple Global logo

Reply from Simple Global

Thank you so much! It has been great working with you!

Rated 1 out of 5 stars

Aweful company

Aweful company. They lost four parcels in a raw which i paid and offered no compensation. No phone number and nobody to answer the email. What a nightmare. Never again!

May 29, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look