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Simple Pret Reviews 3,116

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TrustScore 5 out of 5

4.9

Loan Agency
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Review summary

Created with AI, based on recent reviews

Considering 1,273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the personalized and understanding approach of the customer service. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting how simple and fast the process is. However, some customers also noted issues with communication, mentioning that replies were slow or that messages went unacknowledged. A few other people also felt that there were problems with deposits or a lack of information after initial contact.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, consistently highlighting the ease, speed, and... See more

Response time

Customers generally had positive experiences with response times. Many reviewers praised the quick responses... See more

Staff

Consumers find staff to be exceptionally positive. Reviewers consistently praise the staff for being... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the exceptional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are all capable of meeting our loan obligations, but large banks don’t always trust good intentions. SimplePret offered support when I needed it most. The process was very fast and straightforward... See more

Rated 5 out of 5 stars

Simple Pret is one of the fastest loan companies to deposit your money after signing the contract. The staff are friendly, respond to questions via email super quick, and make the overall experience... See more

Rated 5 out of 5 stars

Very fast and efficient much better than any of the other payday lenders these days I would recommend Simple Pret to all my friends and family. The communication from them was wonderful.

Rated 5 out of 5 stars

Simple has worked with me in order to best suit my individual needs when loaning and repaying back the loan amount. They have been flexible and accommodating and I would highly recommend them to anyon... See more

Company details

  1. #1 of 17 best companies in Loan Agency

Written by the company

At SimplePret, we focus on providing fast and easy loan solutions exclusively for Quebec residents. Our transparent process ensures that you get the financial support you need without any hidden surprises. We are committed to offering reliable, straightforward services that prioritize your satisfaction and trust.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Replied to 47% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

personal loan

great service. very fast. nice to work with when you contact by email and very fast at answering you

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible, refuse to reply

I made an overpayment at the end of my term and they have stopped replying to messages regarding reimbursement. It has been almost 3 weeks of daily requests for a reply and nothing has been acknowledged.

April 30, 2026
Unprompted review

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