Simplespex.co.uk Reviews 128

Fantastic! Glasses are as good as new. Posted Friday afternoon and got them back Thursday morning,

Got to say this is the quickest most efficient and customer friendly spectacle repair service I've ever had.

My spectacles travelled N England > Maidstone and return, repaired quicker and cheaper than my local opticians could quote.

Excellent service will use again.

Rob H

Excellent and efficient service. Great communication, quick service and a great price. My glasses looked new on return with a sturdy mend and a personal note on what work had been undertaken. Very much recommend.

I was looking for a place to install nose arms/pads onto acetate frames and found Simplespex. I'm always a bit apprehensive about sending glasses to companies, but I went ahead and did it. The process was straightforward. I sent my glasses in, and the WHOLE turnaround was 4 days. I'm so happy! I'm pretty impatient, and once I make a decision to buy something, I want it as soon as possible. I'm always doubtful, especially when there's manual work to be done, I usually expect a significant processing time. This was about as fast as it could possibly be; speed was 10/10, and the quality of work was 10/10. I will be raving to anyone I know who needs help with their glasses and will definitely be returning for future work!

Excellent service, very competitive pricing (all in including postage £33.70) to have hinges repaired on Viktor Rolf glasses. Specsavers quoted £85.00!! communication was very good, regular email updates, repair and shipping all completed within 4 days. George replied via a hand written note about repair to glasses. would highly recommend.

Excellent and highly recommend. I was limited with my spec options but saw they install Asia fit nose pads. Now had the glasses I wanted fit perfectly. I’ve had them repair under warranty and years later with no issues. Response and lead time is so efficient. Excellent service, George is fantastic! Thank you for all your help and I will continue to be a loyal customer because of it.

I'm really pleased with the service. George was extremely knowledgable and helpful. My beloved 15 year old wayfarers cracked along the top. Probably not heped by them being so old. Unfortunately they are not made of acrylic which would have allowed the perfect re-join but George proposed a different method, which isn't as perfect as you can get with acrylic but but I'm super happy with the result and over the moon to have my sunglasses back.

Standout customer service and great value for money, thanks so much George. I will be using Simplespex from now on for all our glasses needs. George was generous with his time to explain different lens to me, specific to my prescription, and I came away completely assured of his expertise. He repaired a broken hinge and replaced two frames with new lens. One of which was a Zeiss lens which was much cheaper than you would get from the high street or boutique opticians. The fair pricing is very much appreciated in this day and age and the customer service is also standout from what you would normally experience. Also incredibly fast turnaround (posted it Tues pm, received them back Sat am), I didn’t have to be without my glasses for long at all! I highly recommend George and his company and wish his business well as it deserves to flourish.

Great communication. Fast turnaround and great price too. Would definitely use again and recommend 100%

When I sat on my Ray-ban glasses and snapped off one of the legs at the hinge I was distraught. But Simplespex fixed them for a very fair price and turned the job around very quickly. To say I am delighted with the service is an understatement!

I sent a picture of broken hinge and George confirmed it was fixable. Sent the package by tracked delivery on Wednesday afternoon and was signing for a returned delivery on Saturday morning. Glasses as good as new, very pleased with this Company, I would recommend and use again to purchase new as good variety stocked.

As someone with a very complicated prescription, I was thrilled to find Simplespex! The team are so knowledgeable, kind and helpful. No question was too silly and they offered me excellent advice on the right sort of frames to go for to support my (very thick) lenses! Once the frames arrived, I was amazed at the attention to detail in ensuring that the measurements were just so! I have never had this kind of service from the usual high street opticians. I am a very happy customer!

Thank you George and the team - I am recommending you to everyone that I speak to!

AMAZING service. Panic set in when my glasses arm fell off, Spring hinge snapped off. Didn’t think they would be repairable.

Stumbled across Simplespex online. So fast, 3 days turnaround. Fully repaired & very happy. So glad I found this company. Reasonably priced too.

Having asked another on line specialist I was told that my folding Ray Ban sunglasses could not be straightened after becoming bent out of shape. Simplespex accepted the job and quickly straightened the frame for £12.00 plus postage - great service, prompt, professional and value for money.

Excellent, quick and quality service. I sent them my branded eyeglasses with sunken hinges where the frame arms had come off. In both instances, my glasses were repaired perfectly, and were returned in a couple of days, securely packaged. I highly rate this company and wish to say thank you.

I feel very fortunate to have stumbled upon Simplespex after my local optician said that the broken arm could not be repaired (on £500+ pair of glasses). George was so professional and reassuring. The repaired glasses are like new and I cannot recommend him highly enough. I will have no hesitation in returning to George for my next pair of glasses. Thank you for a great service.

Amazing company.Repaired a pr of Cartier frames and they look like new.Had them replace lenses with new prescription very fast turnaround.Saved £130 on local high street optician.

I have never before ordered frames or lenses from the internet and was very adamant.
I have been using varifocal lenses over the past 15 years. My current frame was snapped in the middle whist cleaning.
I have contacted Simplespex and spoke to George whom I have found to be extremely professional and knowledgeable in his trade. I have sent him the frame that I have bought myself together with my broken frame.
George has fitted top of the range Zeiss varifocal lenses to my new frame also has fitted my previous lenses from the broken frame to a new frame supplied by Simplespex themselves.
I have now received both frames and am extremely happy and delighted with both of them.
I highly recommend Simplespex to anyone.
Thank you again George for the job very well done.

Received my glasses in just over a week( 2 pairs) just great! George, you’re a ⭐️, would highly recommend !! Many thanks for all your help, again 😊

Excellent company.Exceeded expectations.
And you can speak to them on the phone,I was amazed.
Very good customer service and advice from George.
What can I say… fast and efficient with real value for money. I was delighted. Many thanks Jo johnson