Always a good shopping experience. I’ve used them twice now and on both occasions have had speedy delivery. I wanted a stylish RFID crossover bag for travelling and these guys nailed it so well I boug... See more
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Review summary
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I recently bought this anti-theft travel backpack from Simpllify Living and have been using it for both weekend trips and daily commuting, so I’ve had a good feel for how it performs. It's small and... See more
Company replied
The security of the bags under our clothing for passports, flight info and credit cards was great for us as we are 70+ in age and we had 3 flights in 32 hours so it was one thing that we didn't stress... See more
Company replied
Finally got to use my bags on a trip and for those on the fence, yes they work great. Getting the hang of using the compression pump took some time and you really have to pull that zipper tight but... See more
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Company details
Written by the company
Simplify Living provides the highest quality accessories & gear to make every adventure a breeze. From backpacks, crossbody & duffle bags, to packing cubes, toiletry bags & travel pillows, we've got the perfect solution to make your next trip that little bit smoother.
Contact info
4.2
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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I’m so disappointed that you brand…
I’m so disappointed that you brand yourself as an Australian company. You continually let customers down with your shipping. You mislead that you ship within Australia. I took time to consider and support an onshore Australian company and you have caused me stress, not delivered and ruined a holiday. You should not sell travel goods. Let the reviews and truth prevail……
March 17, 2026
Unprompted review
Reply from Simplify Living
Hi Claire,
We're so sorry that you feel deceived, as that is truly never our intention. We sincerely apologize for the stress this has caused you, especially knowing that it has impacted your holiday plans.
We would like to clarify that we are a proudly Australian-owned and operated company. However, to keep up with the high volume of orders and ensure they are dispatched on time, some of our orders are processed and handled by our overseas team. we do this specifically to avoid delays and ensure every order is moved as quickly as possible.
Despite being shipped from our overseas facility, we remain fully committed to our 3 to 10 working day delivery guarantee. We understand how important reliable shipping is for travel goods, and we are incredibly sorry that we fell short of your expectations in this instance.
We truly value your support for Australian businesses, and we are taking your feedback seriously to improve how we communicate our shipping processes.
We appreciate your understanding.
Kind regards,
Simplify Living Team
Reply from Simplify Living
Hi Alfie,
It is fantastic to hear that you’re enjoying your experience with us! We truly appreciate the kind words and are so glad you love our products.
Thank you so much for the support!
Kind regards,
Simplify Living Team
Anti-Theft Crossbody Charging Bag
The lockable, RFID crossbody bag is just what I was looking for an upcoming trip. Will carry all my items safely without bulk. Found it easy and everyone has been excellent to help with any questions.
February 26, 2026
Unprompted review
Reply from Simplify Living
Hi Sandi,
It is wonderful to hear that the RFID crossbody bag is exactly what you were looking for.
Our team takes great pride in being here to help, so it’s heartening to know that everyone has been excellent in answering your questions.
Thank you so much for the kind words and for choosing us to be a part of your travel preparations!
Kind regards,
Simplify Living Team
I ordered a cross body bag for my 3/8…
I ordered a cross body bag for my 3/8 to 3/14 trip. They said it would be here by 3/4. Ummm. It is now 3/16 and i have returned from my trip and the bags are still in transit. The tracking is useless since the bag only moves every few days.
February 26, 2026
Unprompted review
Reply from Simplify Living
Hi Kathleen,
We're incredibly sorry for the delay in receiving your order. This is certainly not the kind of experience we want our customers to have, especially when you were counting on your crossbody bag for a specific trip. We can only imagine how disappointing it was to be without it while you were away.
We have checked our records, and we can confirm that the tracking shows your order was finally delivered on March 16. While we know it arrived after you returned, we truly hope you’ve had a chance to see it and that you find it was worth the wait.
We sincerely apologize again for the delay and for the frustration the tracking updates caused during that time.
Kind regards,
Simplify Living Team
my cross body bag is lovely and will be…
my cross body bag is lovely and will be a great addition to my upcoming trip
March 16, 2026
Unprompted review
Reply from Simplify Living
Hi Michelle,
It’s wonderful to hear that your new crossbody bag is a lovely addition to your travel gear.
Thank you so much for sharing your feedback with us!
Kind regards,
Simplify Living Team
Reply from Simplify Living
Hi Ken,
It is fantastic to hear that you are enjoying our products!
We take a lot of pride in the quality and design of everything we offer, so receiving such positive feedback really means a lot to the whole team.
Thank you so much for your support and for choosing us for your travel needs.
Kind regards,
Simplify Living Team
Quick easy
Quick easy ordering.
Website easy to navigate
Good quality products
Speedy delivery
March 6, 2026
Unprompted review
Reply from Simplify Living
Hi Karen,
It is fantastic to hear that you had such a seamless experience from start to finish.
Knowing that you are happy with the quality of your new products really makes our day. Thank you so much for the wonderful feedback!
Kind regards,
Simplify Living Team
I am an older female solo traveller and…
I am an older female solo traveller and need good, reliable, discreet security products for my most important documents, phone and money when travelling. Simplify living offer all of that. I purchased the 'VOYG Crossbody RFID Bag' and it's great. Such a nice snug comfy fit. Snug enough in fact, I tried it under my T-Shirt and you wouldn't even know it was there. Love it. Speedy delivery with updates. Doesn't get any easier than that.
March 10, 2026
Unprompted review
Reply from Simplify Living
Hi Margaret,
It is so wonderful to hear that the Crossbody RFID Bag is exactly what you were looking for.
We understand how important peace of mind is when traveling solo, and we are thrilled that our products and speedy delivery could help make your trip preparations a little easier.
Thank you so much for your kind words and for trusting us with your travel security!
Kind regards,
Simplify Living Team
Supper easy ordering and fast delivery
Supper easy ordering and fast delivery
February 19, 2026
Unprompted review
Reply from Simplify Living
Hi Marie,
It is fantastic to hear that you found the ordering process so smooth!
We work hard to keep our website user-friendly and our shipping as fast as possible, so we are thrilled that your experience was a success.
Thank you so much for the great feedback.
Kind regards,
Simplify Living Team
Perfect handbag “must-have”!
I bought a couple of the “handbag” umbrellas - fantastic buy! So well designed, they just fold down, into their pouch and pop back into the bag. Perfect for those times you just get caught in a shower without a jacket. So easy to deal with Simply Living as well.
March 9, 2026
Unprompted review
Reply from Simplify Living
Hi Melissa,
It is wonderful to hear that our "handbag" umbrellas have been such a fantastic find for you.
Providing a smooth and easy experience is always our goal at Simply Living, and we are so glad you found the process and the product are just what you needed.
Thank you so much for the kind words and your support!
Kind regards,
Simplify Living Team
The universal adapter will be very…
The universal adapter will be very handy for us when traveling love it 😍
March 14, 2026
Unprompted review
Reply from Simplify Living
Hi Dianne,
It is truly wonderful to hear that you had such a positive experience with us!
Thank you so much for your kind words and for your support.
Kind regards,
Simplify Living Team
Beware of returning goods policy
I purchased expandable backpacks costing £150 approx not realising they weren’t vacuum packs from the UK site So I requested a return which was approved but the instructions were to return tracked the packages at my own cost to their address in Queensland Australia costing more than half of the value of the goods purchased I complained to them but was informed that this is in line with their published policy for change of mind goods However the return to Australia is not made clear I would not recommend purchasing from the UK site
March 13, 2026
Unprompted review
Reply from Simplify Living
Hi Anne,
We're very sorry to hear about this experience, and we truly apologize for the frustration this has caused. This is certainly not the kind of experience we want to provide our customers, especially when it comes to the clarity of our return process.
We want to clarify that, at this time, all returns are processed through our main warehouse in Australia. We understand that international shipping costs can be quite high, and we are actively working on establishing a local return address in the UK to avoid this kind of hassle for our customers in the future.
We truly value your feedback, as it helps us identify where we can improve our communication regarding our international return policies.
Kind regards,
Simplify Living Team
I couldn't be more pleased!
I purchased the Anti-Theft Crossbody bag from Simplify Living, and couldn't be more pleased. The bag arrived in a timely manner, and it is lovely. It is well constructed, lightweight, and comfortable to wear; it has a sleek appearance, thanks to the concealed zippers which also contribute to the anti-theft/ security of the bag. I have become used to wearing slash-proof bags in my travels and every day, so I am extra pleased with the slash proof strap, and the RFID-blocking feature adds to the security of this beautiful bag.
The right-hand bag is perfect for me and so natural to wear. I had a similar bag in the past that was awkward and seldom used, and now I realize that it was left-handed and opposite to my handedness.
March 6, 2026
Unprompted review
Reply from Simplify Living
Hi Dianne,
It is such a pleasure to hear how much you are enjoying your new Anti-Theft Crossbody bag!
It is especially great to know that the right-handed orientation has made such a difference in comfort compared to your previous experience.
Thank you so much for your kind words and for choosing Simplify Living for your everyday and travel security.
Kind regards,
Simplify Living Team
What a great company
What a great company. Products always look well made. Fast delivery and awesome customer service.
March 13, 2026
Unprompted review
Reply from Simplify Living
Hi Michelle,
It is incredibly rewarding to receive such positive feedback.
It is wonderful to know that the quality, delivery speed, and our customer service team all met your expectations.
Creating a seamless experience for our customers is our top priority, and we are so glad we could hit the mark for you.
Thank you for your continued support and for choosing us for your travel essentials!
Kind regards,
Simplify Living Team
Disliked the toothbrush holder
Ordered the Compression Packing Cubes and toothbrush holder. Disliked the toothbrush holder; cheap and flimsy. Also, where's my free travel guide? I have not received it. False advertising?
March 3, 2026
Unprompted review
Reply from Simplify Living
Hi Penelope,
We're sincerely sorry to hear that our products did not meet your expectations. We strive to provide high-quality travel gear, and it’s disappointing to know the toothbrush holder felt flimsy and didn't provide the value you were looking for. We will certainly review this product with our team to ensure it meets our quality standards moving forward.
Regarding the free travel guide, we apologize for any confusion. This is an eBook, and a download link is typically sent via email along with your order confirmation. If you haven't received it or can't find that email, please reach out to our customer service team. They will be more than happy to provide the link to you once again so you can access your guide immediately.
Again, we apologize for this experience and appreciate you bringing these points to our attention.
Kind regards,
Simplify Living Team
Service and Product Impressed
The company has a wide product range so we were able to order something that would suit us. Ordering was a breeze.
Confirmation and follow up emails kept us up to date. Delivery was within a reasonable period. The product itself did exactly as advertised and the quality impressed.
February 13, 2026
Unprompted review
Reply from Simplify Living
Hi Dave,
It is wonderful to hear that our wide range of products helped you find the perfect fit for your needs.
Keeping our customers informed with clear updates is a top priority for us, and it’s great to know the follow-up emails were helpful during the delivery process.
Most importantly, we are thrilled that the quality and performance of the product met your expectations and lived up to its description.
Thank you so much for your support!
Kind regards,
Simplify Living Team
Great Products at Fair Prices
We purchased the vacuum bag travel kit and compression packing cubes in preparation for a trip, and found the products to be very nice quality and they worked great. We were able to condense what normally would have gone into a larger checked bag into our carry-ons. Since then we've gone back and ordered a couple of different chest bags, and compression packing cubes as a gift for someone. My only critique - they ship from China and take a little longer than desired for delivery here in the U.S. Still, highly recommend these products!
December 24, 2025
Unprompted review
Reply from Simplify Living
Hi Jak,
It is wonderful to hear that our vacuum bags and compression cubes helped you achieve the ultimate travel goal—downsizing from a checked bag to a carry-on.
We also truly appreciate your honest feedback regarding the shipping time to the U.S. While we strive to get our gear into customers' hands as quickly as possible, we understand that the international transit time can require a bit of extra patience. Knowing that you still highly recommend our products despite the wait means the world to our team.
Thank you for your continued support!
Kind regards,
Simplify Living Team
Easy shopping,prompt delivery and great…
Easy shopping,prompt delivery and great backup support 👍
February 26, 2026
Unprompted review
Reply from Simplify Living
Hi Julie,
We strive to make shopping easy and delivery as prompt as possible, so we’re thrilled to know we hit the mark for you.
We are especially glad that you found our backup support to be helpful. Our team is always here to ensure you feel confident and supported with your purchase.
Thank you so much for your kind words and for choosing us!
Kind regards,
Simplify Living Team
DO NOT BUY from this company especially…
DO NOT BUY from this company especially if you are in the UK - it’s run by AI responses and although they have a returns policy it’s at your own cost to return a parcel back to Australia - OUCH Yes total rip off - you have been warned ! Absolutely shocking
March 11, 2026
Unprompted review
Reply from Simplify Living
Hi Janet,
We sincerely sorry for the frustration you’ve experienced with our return process and the responses you received. We truly value this feedback as it helps us understand where we need to improve for our international customers.
Regarding the return shipping, we understand that sending items back to Australia from the UK is a significant hassle and expense. Please know that we are currently working on establishing a local return warehouse in your region to ensure our customers don't have to deal with high international shipping costs in the future.
We also want to apologize for the experience you had with our automated system. We use AI-generated responses for simple inquiries and generic questions—like "how to return" so that customers can receive immediate assistance. However, we realize this isn't always the personalized support you need. If the automated response doesn't address your specific situation, you can always reply directly to that email thread and ask for a "live agent." A member of our team will then personally step in to assist you.
We truly apologize that we missed the mark this time, and we would love the opportunity to make things right.
Kind regards,
Simplify Living Team
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