Always a good shopping experience. I’ve used them twice now and on both occasions have had speedy delivery. I wanted a stylish RFID crossover bag for travelling and these guys nailed it so well I boug... See more
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Simplify Living provides the highest quality accessories & gear to make every adventure a breeze. From backpacks, crossbody & duffle bags, to packing cubes, toiletry bags & travel pillows, we've got the perfect solution to make your next trip that little bit smoother.
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The service was outstanding. They responded immediately and the order was almost tracked to the minute.

Reply from Simplify Living
Order was actioned quickly. I ordered 2 cross body bags and chose one. I asked to return the other that did not suit my needs and was given a return approval quickly. I gave since ordered packing cubes and am very happy with them

Reply from Simplify Living
I recently bought this anti-theft travel backpack from Simpllify Living and have been using it for both weekend trips and daily commuting, so I’ve had a good feel for how it performs. It's small and compact with enough space for what I need to take. I purposely bought it for my overseas trip, so I am feeling comfortable wearing this at this stage.

Reply from Simplify Living
Truely amazing and easy shopping experience, so many wonderful products for all types of travel. I purchased 2 backpack style bags for our upcoming trip overseas and believe me we were more than happy with the quality of them. Highly recommended and Thankyou Simplify Living.

Reply from Simplify Living
I like the products I bought from simplify living, I tried out the luggage wheel covers. Plus the interior package bags. I've used individual bags many a time, as its easier to manage. Having extra room in bag is important. I like these bags. Totally recommend them.

Reply from Simplify Living
Fast delivery with good tracking. Bought 2 extremely useful flat pack carry on bags for all those extra purchases that you never meant to buy! Light, versatile and well made.

Reply from Simplify Living
Good quick refunds for order muck up, excellent service from the staff

Reply from Simplify Living
Excellent products and service. I am very happy with the compression packing cubes and the anti-theft crossbody bag I purchased. The packing cubes are fabulous to use - so much easier to find items. The crossbody bag fits comfortably and is very well made

Reply from Simplify Living
I ordered the anti theft bag in navy blue. It arrived very quickly. Sadly it was not big enough for me. Big tnf bag looked well made. Plenty of zipped pockets snd a strong strap and phone pocket. I asked to return the bag. I got a quick refund within 24 hours.

Reply from Simplify Living
My wife recently purchased a Simplify Living Anti-Theft "Cross Body bag". I liked it so much she bought me one, albeit a smaller size as I felt hers was too large. The smaller version is their Anti-Theft "Casual Sling Bag" but I'm not so sure about its "Anti-Theft properties.
By comparison.
The Cross Body Bag has a slash proof strap. The strap is also sewn directly onto the bag at both ends (no release clip) which would definitely make it harder for a thief to steal. It also has the added RFID feature to protect against unwanted card scanning.
This bag usually retails for AU$100.00
The Anti-Theft "Casual Sling bag is not advertised as having an Anti slash strap (maybe it does) but IS promoted as having a "Quick-Release Buckle" on the strap which I feel would aid in its Theft.
The Casual Sling does not have the added feature of RFID which enables Digital Theft as well.
It would therefore appear that the only Anti Theft features of this bag are the concealed zippers.
This bag is smaller in size and usually retails for AU$110.00
In the FAQ section of the Simplify Living site it states that their "Cross Body bag" is more expensive than a regular Crossbody bag owing to its higher build standard, premium materials, reinforced strap, secure pockets and real RFID. Apart from the build and premium materials, the Casual Sling bag is smaller in size, has a reduced Anti-Theft feature including RFID and is more expensive??
Surely Anti-Theft bags should be designed to be as theft proof as possible, especially when it comes to the design of a strap... Slash proof and no quick release buckle.
RFID might be an added extra but with these bags being promoted as Travel accessories, I would have thought RFID would be standard, especially on a higher priced bag.
Based on the above, I had considered returning the bag.
A 30-day Money back Guarantee is offered which also states "Try it, pack it, travel with it - if it's not right for you, send it back within 30 days for a refund .
The Refund Policy then states, To be eligible for a return, your item must be in the same condition that you received it - unworn or unused, with tags attached and in its original packaging.
As my bag was bought as a gift, i'll keep it but with my upcoming trip to countries with high theft rates, I'm hoping to find a bag that better suits my needs.

Reply from Simplify Living
Wasn't happy that it says its from Australia but it came from China which took ages to get it. Ordered over a week & just received it

Reply from Simplify Living
Package arrived on time and the quality is great. Easy to navigate the website with ease which makes it so much better when you n are looking for a specific item

Reply from Simplify Living
It’s wonderful to shop with an Australian company firstly, they are reliable and their goods are high quality. I made a mistake with one of my orders, and it was no problem to return it and receive the correct one. I have purchased several items through this company. Highly recommend!

Reply from Simplify Living
Simplify Living Globetrotters Expandable backpack was a great purchase for me. It has so many compartments for storage and it’s well made. Very happy I made the purchase.

Reply from Simplify Living
I bought one of their anti-theft bags. Initially under impressed with quality. Main compartment zip in weird place, if you open zip, items fall out of bag. Used for first time today. Had trouble packing with all the things I need for a day out. I only took bank card as no room for full purse. Once specs, sunglasses, asthma inhaler, lipbalm, phone, tissues were in, no room for a small water bottle and definitely nothing else. And no way would this fit under your coat as one of the ads has suggested. Not very practical.

Reply from Simplify Living
The product is awesome, especially for travelling. It is big enough to hold an ipad, kindle, purse, phone and other bits and pieces, all while sitting securely on your back with the zippered opening against your back.

Reply from Simplify Living
I bought the theft proof bag that they advertise on social media. I did not like the bag and requested a return/refund on line. They never offered a full refund but forced me into a page to agree to a partial refund and told me to keep the bag. Then they gave me instructions to email them to complete the refund request. I had to submit pictures proving I did not use the bag and after a day or two I got a notice approving the refund contingent on following instructions to return the bag. I contacted them twice asking for the instructions or a clarification as how to return the bag. No response. No refund. I am stuck with an overpriced bag that I do not want. Do not do business with this company. They will cheat you out of any refund. And the bag is not good. The pockets are too small and the zippers are not theft proof. Big waste of my time and money.

Reply from Simplify Living
DO NOT WASTE YOUR MONEY - "Casual Anti-Theft Cross Body Bag" I purchased 2 of these and they are so awful... I'm pretty sure these are directly from Temu! The zippers cross thread, they are poorly sewn together. These are cheap and nasty, the cost was $50 each, if you saw them in a store you'd hesitate to pay $5 they are that bad.

Reply from Simplify Living
I ordered a cross body bag for my father to travel Europe with. Upon receiving the item in all honesty I was quite underwhelmed. The quality of the material felt ‘cheap’ and the body strap was quite thin. The hardware did not feel secure enough if I were to have the bag weighted with items. Overall I did not feel comfortable paying the discounted price for the product I received. (And to add, this product is usually over $100AUD!! Which to me is barbaric).
I will have to say though, their customer service reply and resolution is second to none. Though, if I were to return the item I would have to pay postage myself. This along with the products condition is my reasoning for the rating.

Reply from Simplify Living
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