Well...it's been 10 days since my order, and I have no idea where it is. Can anyone provide ANY update or tracking number?? Looks like I'll be ordering elsewhere in the future...
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We believe people should have fun. That shopping online should be simple and easy. And when you're making private purchases it's kept a secret all the way to your front door. This is our Simpli Pleasures Promise!
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Made my order on the 5th
Made my order on the 5th, paid extra for 2-3 day shipping and still don’t have my package. It’s the 18th
No customer service
My product doesn't work. I called the customer service phone number several times, and nobody answered the phone. I finally left a message, but I haven't heard from you.
Only gave one star because zero is not…
Only gave one star because zero is not an option I placed and order on may 2nd and go a message may 8th that some items were out of stock. I understand that due to a big sale however replacement order was not even processed until may 12th. It is now may19th and items still have not been shipped. I have called multiple times with no answer or call back and have sent 5 emails with no response. I made a purchase expecting a 3 to 5 day shipment as advertised however it has been 17 days now and they will not even respond. I will NEVER DO BUISNESS with this horrible company. My purchase was over $200 and now can not even get a response
It was easy to find what I wanted.
If you have a product that is sold out…
If you have a product that is sold out why don’t you offer a waiting list?
Fake company?
I have left five voicemails and multiple emails. My order is still labeled as unfulfilled. I want the order canceled and my money refunded. The number on the website just sent you in circles and even though it says you can speak to a human it doesn’t allow you to.
Still have not received my order
Still have not received my order, 3-5 day shipping. 7 days later still no package.
Order from somewhere else scam!
Did 1-2 day shipping tomorrow will be a week and still no email with tracking number when you call simply pleasures no one is answering or returning calls don’t order anything from here it’s all a scam
My Husband and I have bought several…
My Husband and I have bought several toys from SimpliPleasure. Great selection, great prices, Great Customer Service!
Ordered on March 5th it is now March…
Ordered on March 5th it is now March 15th and I still have not received my order and I paid extra for 2 day shipping.
free 3-5 day shipping but i placed my…
free 3-5 day shipping but i placed my order a week ago and it has yet to ship
I like how you all are matter of fact
I like how you all are matter of fact, fun and humorous about your products. Makes it easy. Plus the products I have bought are excellent. Thanks.
Love getting updates on new sales daily
I am looking forward for my order
I am looking forward for my order. Once I receive it, I will write a review but for the moment I was convinced to buy this item due to the.Reviews I read.
But seems like the quality of products is good
Quick and easy experience
Quick and easy experience. Great website and great discount offer.
So many beginner products and ease to…
So many beginner products and ease to return but prices are important
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