Simpli Pleasures Reviews 8,198

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process easy and appreciate the variety of products available. Many people are satisfied with the quality of the merchandise and the ease of finding specific items on the website. However, a significant number of people are dissatisfied with the delivery service, reporting very slow shipping and a lack of communication regarding their orders. Many reviewers also experienced poor response times from customer service, with emails and calls often going unanswered. Furthermore, some customers reported instances where payments were processed, but they did not receive their orders or tracking details.

What people talk about most

Order

Customers had ambiguous experiences with order. Many reviewers reported significant issues, such as orders... See more

Product

Consumers find product experiences to be ambiguous. Many customers express satisfaction, praising the quality... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service. Many customers report not receiving... See more

Response time

Clients share negative opinions on response times. Many customers report not receiving responses to emails,... See more

Payment

Users describe negative interactions with payment. Many customers report that payments were taken from their... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Well...it's been 10 days since my order, and I have no idea where it is. Can anyone provide ANY update or tracking number?? Looks like I'll be ordering elsewhere in the future...

Rated 3 out of 5 stars

Well when I see something cute or price or quality irs SOLD OUT. No notifications to let people know when back in stock. No way to contact simple pleasures. I did not receive money back on something t... See more

Rated 3 out of 5 stars

Very slow shipping and poor communication but product was received as described.

Rated 1 out of 5 stars

I used to go through them all the time, I placed an order two weeks ago and never got a shipping notification. And after reading comments on their socials and on here I don't believe I'll be receiving... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

We believe people should have fun. That shopping online should be simple and easy. And when you're making private purchases it's kept a secret all the way to your front door. This is our Simpli Pleasures Promise!


Contact info

2.9

Average

TrustScore 3 out of 5

8K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No customer service

My product doesn't work. I called the customer service phone number several times, and nobody answered the phone. I finally left a message, but I haven't heard from you.

June 5, 2025
Rated 1 out of 5 stars

Only gave one star because zero is not…

Only gave one star because zero is not an option I placed and order on may 2nd and go a message may 8th that some items were out of stock. I understand that due to a big sale however replacement order was not even processed until may 12th. It is now may19th and items still have not been shipped. I have called multiple times with no answer or call back and have sent 5 emails with no response. I made a purchase expecting a 3 to 5 day shipment as advertised however it has been 17 days now and they will not even respond. I will NEVER DO BUISNESS with this horrible company. My purchase was over $200 and now can not even get a response

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

Fake company?

I have left five voicemails and multiple emails. My order is still labeled as unfulfilled. I want the order canceled and my money refunded. The number on the website just sent you in circles and even though it says you can speak to a human it doesn’t allow you to.

March 3, 2025
Rated 1 out of 5 stars

Order from somewhere else scam!

Did 1-2 day shipping tomorrow will be a week and still no email with tracking number when you call simply pleasures no one is answering or returning calls don’t order anything from here it’s all a scam

April 2, 2025
Rated 5 out of 5 stars

I am looking forward for my order

I am looking forward for my order. Once I receive it, I will write a review but for the moment I was convinced to buy this item due to the.Reviews I read.
But seems like the quality of products is good

March 8, 2025

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