simplycakeco.com Reviews 30

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Oh my goodness. These are the best brownies I've ever tasted in my life - and I'm a sugar fiend that has eaten my fair share of brownies. For context, we ordered the gluten free brownies because... See more

Rated 5 out of 5 stars

Super helpful customer service when my order didn’t arrive due to postal issues. I received some emergency brownies and they were simply delicious, even the vegan ones. Very tasty and probably some of... See more

Rated 4 out of 5 stars

I didn’t receive a ‘free gift’ in my order, despite it being an £80 order so not sure why that’s promoted and advertised on the invoice. If it wasn’t mentioned I wouldn’t have thought twice about it... See more

Rated 5 out of 5 stars

I’ve spent a shameful amount with them. However, I have no regrets. We originally used them for a corporate order and I’ve used them for personal orders since. Every order I have done the recipient al... See more

Company details

  1. Bakery

Written by the company

Gluten free letterbox brownies and bakes!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

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Rated 5 out of 5 stars

Gluten free brownies - best brownies ever

Oh my goodness. These are the best brownies I've ever tasted in my life - and I'm a sugar fiend that has eaten my fair share of brownies.

For context, we ordered the gluten free brownies because my husband has coeliac disease, and these gluten free brownies are better than any normal brownies I've ever tasted - including a number of award winning ones.

Very impressed, we'll be returning.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Super helpful customer service when my…

Super helpful customer service when my order didn’t arrive due to postal issues. I received some emergency brownies and they were simply delicious, even the vegan ones. Very tasty and probably some of the best I’ve tried. Thank you so much!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely lovely people and wonderful cakes.

Thank you very much for a making a,friend happy, the gluten free cake and brownies were well received. I had to ammend my delivery and it was no problem in rescheduling in for the following week. Thank you so much. I will definitely recommend and use you myself for future aswell.
E Goodison.

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Delicious gluten free brownies

Ordered the brownies as a gluten free option for our wedding and they were perfect - we got great feedback from our guests and they arrived quickly and on time. Recommended!

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Truly delicious. Quick dispatch

I’ve spent a shameful amount with them. However, I have no regrets. We originally used them for a corporate order and I’ve used them for personal orders since. Every order I have done the recipient always comments on how delicious they are. Leaving a review based off many many orders as a customer.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Brownies

Amazing company, use far too often and realised today I have never left a review. I don't think we have ever had a bad order and I have a very fussy daughter who absolutely loves these. They are perfect for gifts too and often use them to send to others. Would highly recommend.

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

Naughty but nice …

Great little company offering gluten free brownies and cookies , we are regulars in the shop on a Friday and look forward to the new products . Each week there’s a little something different , who ever said gluten free was boring haven’t tried these amazing goodies .

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant brownies, great service, excellent company.

I've ordered from this company several times in the past, both for personal orders and for gifts, and they have never disappointed. The brownies are well packaged, they taste exquisite, they look brilliant and they always go down well when being received as a gift.

I am impressed with the fact you can pick a delivery date (with the usual warning that although they try to fulfill it, things can happen) - I always pick the day before I need the brownies just in case, but they've always been delivered on the day I pick.

I also really like their Mystery Brownie Box, where money gets donated to their local food bank with every purchase. The brownies are always really tasty, and it's nice not knowing exactly what I'm going to be getting, and getting to try new things!

The company do seasonal selections too - Easter, Christmas, Valentine's, etc. So there's always a special variation for different events. They also have a brownie subscription service!

Highly recommend this company. In fact, since I started ordering brownies from them I haven't really used any other company. You won't be disappointed.

April 25, 2024
Unprompted review
Rated 3 out of 5 stars

Broken

Ordered the festive specials which will be delicious as usual i'm sure. Unfortunately the millionaires shortbread were badly broken which was a disappointment otherwise it would be the usual five stars. For gluten free brownies you can't beat them.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Long story - great service

Long story. I got a delivery from Simply Cake Co wrongly addressed to my home (Royal Mail delivered it quite correctly to the address shown on the parcel). I contacted the company by online form to say someone was probably missing this gift, but I didn't know how to pass it on. I got an email response and they then rang me to check I was ok for someone to come round to my house to collect. They had contacted the sender who had then checked with the recipient and they were indeed close by, although they had got the address slightly wrong when placing the order.

The recipient's father came round and divulged his daughter had had an operation so I'm so glad she got the parcel to help aid her recovery.

Next day, I got another parcel from Simply Cake Co (this time addressed to me) with a lovely message to thank me for helping pass the first one on. What great customer service all round!

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

Insanely good brownies!

Insanely good brownies, love the variety they offer each month with the monthly subscription. Customer Service have generally been excellent whenever I’ve had to contact them. As a coeliac finding decent gluten free brownies is difficult but SimplyCakeCo consistently deliver great brownies and blondies.

August 19, 2022
Unprompted review
Rated 4 out of 5 stars

Dodgy packing, but delicious brownies

I didn’t receive a ‘free gift’ in my order, despite it being an £80 order so not sure why that’s promoted and advertised on the invoice. If it wasn’t mentioned I wouldn’t have thought twice about it.
The shipping was questionable with 2 boxes side by side with 3 then stacked on top all fastened together so the bottom two were squished.
Having said that, the brownies were absolutely delicious, squished or not. All my recipients loved them and I finished my last one today, 8 days after delivery and it was just as good as they were on day 1. Despite the minor complaints I’d recommend these brownies to anyone who asked.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Best brownies ever

Best brownies ever! Everything you want a brownie to be. Always excited to see what new flavours they come up with for the shop each week.

January 20, 2022
Unprompted review

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