Simply Clinics Reviews 

2,248
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professional, warm, and welcoming approach during every single treatment session. Many people note that professional beauty procedures like facials and waxing are exceptionally smooth, efficient, and always leave their skin looking fresh, radiant, and glowing. Some reviewers were not happy with the final results, noting that hair regrowth occurred or that certain procedures did not fully meet expectations. Others also mentioned minor issues regarding room cleanliness, feeling that facility upkeep could be improved, alongside occasional communication problems experienced during some appointments.

What people talk about most

Staff

Consumers find staff to be exceptionally welcoming, professional, and skilled at making every visitor feel... See more

Service

Customers had overwhelmingly positive experiences with service, frequently praising the professional, caring,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that appointments are... See more

Quality

Reviewers express great satisfaction regarding quality, highlighting fantastic results from treatments like... See more

Product

People report positive experiences with product, expressing great satisfaction with the fantastic results and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve previously had facials here which have always been great and I recently started having laser hair removal with them. They had such good packages available at really good prices, after only 2 sess... See more

Rated 5 out of 5 stars

I’ve been coming to Simply Clinics for laser treatments for the past five months and I’ve been treated by Zenaat. She is highly skilled, knowledgeable, and very professional. She also works efficien... See more

Rated 5 out of 5 stars

It’s my first visiting Simply Clinics in Goldhawk Road. It was highly recommended by family members. First impressions the clinic is very clinical, clean, and welcoming. I was pleasantly greet... See more

Rated 5 out of 5 stars

Possibly one of the best facials I have ever had! The therapist at The Chelsea branch in London was called Pamela and she was courteous, professional and very knowledgeable. She understands different... See more


Company details

  1. Skin Care Clinic
  2. Wellness Center

Written by the company

Simply Clinics are specialists in Laser hair Removal, Non-Surgical Injectables, Advanced Skin Treatments, and Non Surgical Fat Loss Treatments. We are a multi-award winning doctor-led clinic with four locations around London. Our team of skin care experts consist of over 20 therapists, and four highly knowledgeable and experienced Doctors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(2,248)

129 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy me

Mona has been wonderful has always. She did my eyebrows and they look perfect. She is so talented and kind, it’s a pleasure to see her and to trust her

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Raman - Highly Recommend

I have completed 8 laser sessions with Raman and she has been amazing. She has made me feel comfortable from the start and is extremely helpful and friendly!

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

Daniella was Great

Went for a wax session, Daniella was really great and took care and time to make sure the procedure was done properly. She was also friendly and the session was pretty much pain free, would definitely recommend

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Mona is absolutely brilliant

Mona is absolutely brilliant, very warm and friendly! She is knowledgeable and always so welcoming. The treatment she provides is always of very high quality. The clinic itself is very clean and tidy.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

I have been going to simply clinics for the past 4 years for my laser, microneedling and hydrafacial appts. Zeenat always provides exceptional service and makes me feel comfortable. Especially during my laser treatments.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Incredibly Relaxing LPG Treatment with Nazia

I had the pleasure of experiencing an LPG treatment with Nazia, and it was honestly more relaxing than any massage I’ve ever had. Even though it’s machine-based, the treatment felt gentle, soothing, and deeply calming from start to finish.
Nazia explained everything clearly and made sure I was comfortable throughout. The sensation was smooth and rhythmic - almost like a high-tech massage that melts away tension without any discomfort. I left feeling lighter, relaxed, and completely recharged.
Nazia’s warm, professional manner made the whole experience even better.
Highly recommend!

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

I always have a great experience at…

I always have a great experience at Simply Clinics in Shepherd’s Bush. They are super efficient and the staff are so kind. Mona was amazing and have me a great treatment. I would 100% recommend her for your next appointment! X

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Mona at Goldhawk Rd!!

I have my laser sessions on Goldhawk Rd with Mona and she’s absolutely amazing! Always welcoming and cheerful she makes the sessions so seamless and provides detailed instructions for post treatment too! Been coming here for over a year now and would definitely recommend to others

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Mona at Simply Clinics is AMAZING!

I cannot recommend Mona at Simply Clinics enough! She is incredibly considerate, deeply professional, and truly one of the kindest people I’ve ever met. Every time I go in for a wax, she makes me feel completely at ease and confident, which is something I’ve never experienced to this extent before. The environment is always spotless and calming, and Mona goes out of her way to ensure I’m comfortable throughout the entire appointment. Her attention to detail and warm, reassuring manner make every visit a genuinely positive experience. I will always return to her, she sets the standard for excellence and care. I’ve invited multiple friends to have their treatments done with her and they all love her! Thank you, Mona!

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Always have the best treatments from…

Always have the best treatments from Mona! I've been seeing her for microneedling, laser and facials for 3 years and she's always given great advise and professional treatment. Wouldn't go anywhere else!

May 11, 2025
Unprompted review
Rated 1 out of 5 stars

Staff are rude and will renege on…

Staff are rude and will renege on treatments charging you extra and using personal issues to make excuses not to work watch out come to think of it as a person going to the clinic in the first place was a big step mentally because of my condition and the staff lacked compassion at the end of the day and couldn’t grasp the fact that it’s me with skin condition as I went there for burn scar treatment and was quoted then told I should of been charged twice and then the staff started being passive aggressive when I’m the one that’s pissed treating me like if you can’t afford it then don’t come attitude and then they cancelled my treatments when all I went there for was for skin treatment like they were disgusted with me and know I don’t smell so what was it as a person with mental illness this has now made me even more depressed.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

I have been visiting the clinic for longer than 3 years, the service is amazing, the staff super friendly, especially Xeenat, and the results of high quality I definitely recommend them

May 7, 2025
Unprompted review

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