I was looking for the Altruist brand of suncream. Which isn't always easy to find but it's very ethical (doesn't sell in China, so it's completely animal friendly) and I've used it before. Ordered and... See more
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I needed antibiotics asap, my GP wasn't taking appointments and I was in pain with a UTI. SimplyMeds made my life so much easier, ordering was simple and my tablets came next day. Thank you SimplyMed... See more
Fantastic experience with this company. We ordered travel medication for a upcoming holiday abroad. Very simple easy ordering process. Order was verified by a pharmacist, so all good.... See more
Smooth easy to use service where I could find what I wanted and order it and it arrived exactly when it said it would! An excellent service and I will be using again. Prices are very competitive too!... See more
Company details
About SimplyMeds Online
Written by the company
FREE DELIVERY We offer free delivery on all prescription orders
Lowest Price Guarantee We offer the most competitive prices online. Find it for less and we will match it.
Gold Standard Customer Service Our expert staff are always there to help
Who are we?
SimplyMeds Online is a fully registered and regulated UK online pharmacy established in 2015. We offer a wide range of prescription treatments through our free online consultation service and the business is run and backed by our very own experienced healthcare team (no outsourcing). Our service is fully confidential, convenient and safe. What's more we offer free standard recorded delivery on all orders.
Pharmacies can play an important role in providing safe and regulated access to medication for patients who are unable to wait to get to their GP. The service we provide is not only convenient but also ethical. We are regulated in exactly the same way as your local high street pharmacy and thus keep to the highest standards when providing patient support and care.
Lowest Price Guarantee We offer the most competitive prices online. Find it for less and we will match it.
Gold Standard Customer Service Our expert staff are always there to help
Who are we?
SimplyMeds Online is a fully registered and regulated UK online pharmacy established in 2015. We offer a wide range of prescription treatments through our free online consultation service and the business is run and backed by our very own experienced healthcare team (no outsourcing). Our service is fully confidential, convenient and safe. What's more we offer free standard recorded delivery on all orders.
Pharmacies can play an important role in providing safe and regulated access to medication for patients who are unable to wait to get to their GP. The service we provide is not only convenient but also ethical. We are regulated in exactly the same way as your local high street pharmacy and thus keep to the highest standards when providing patient support and care.
Ordering for the 1st time?
Written by the company
- Get 10% off your 1st order with code: TRUST10
- Why not try us out today? You will not be disappointed in our treatments or service.
Our Price Promise
We guarantee we won't be beaten on price
Patients should have access to the highest quality treatments but this doesn't mean they shouldn't be good value. SimplyMeds Online promises to have the best treatment prices online. If you find another registered UK online pharmacy, that offers a comparable private prescription service, with a product for less than we offer it for, within 14 days of your purchase - we'll match it. Guaranteed.
Contact info
Unit K2 Beckingham Business Park, CM9 8LZ, Tolleshunt Major, United Kingdom
- 020 8262 3252
- info@simplymedsonline.co.uk
- simplymedsonline.co.uk
4.8
Excellent
29K reviews
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found this to be the best for prices'…
found this to be the best for prices' fast service same day posting will always be my go to for online pharmacy
July 1, 2026
My order was dealt with very quickly…
My order was dealt with very quickly and the parcel arrived promptly, thank you.
July 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service
Excellent service . Quick delivery. Easy to use website. Informative. Would recommend.
July 8, 2026
Reply from SimplyMeds Online
Hello,
Thank you for your fantastic review. We’re delighted to hear that you were happy with our service, quick delivery, and easy-to-use website.
It’s great to know that you found the information provided helpful and that you would recommend us to others. We really appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Simplymeds Online
It was an excellent service
It was an excellent service. Hassle free delivery and easy to use website. I am happy and will use it again
July 7, 2026
Well worth using this company
Very pleased with the results of my order they came very quickly I had to answer some questions but that was expected I realise tat your company has to be very careful especially when asking for a lot of one drug the delivery charge was very reasonable a very happy customer.
July 7, 2026
Very straightforward
Very straightforward, filled form, order and payment details, waited part of a day for approval, then within 3 days it arrived.
July 7, 2026
What I needed, when I needed it.
What I needed, when I needed it. Fast professional service. My order was well packaged and delivered very quickly. What's more, I was kept informed at every stage. Would absolutely recommend.
July 7, 2026
Have not received item
July 3, 2026
Reply from SimplyMeds Online
Hello,
Thank you for your review.
We are sorry to hear that you have experienced an issue with your delivery. We have checked our records and can see that we have not received any correspondence from you regarding this matter.
We always advise our customers to contact us directly by phone or email if they experience any issues with their delivery, as this allows our Customer Service team to respond and assist you as quickly as possible.
We have checked your tracking information and can see that a delivery attempt was made; however, there was no answer at the time of delivery. Your order is now available for either a redelivery to be arranged or for you to collect.
Please contact our Customer Service team, who will be happy to assist you with arranging the next steps.
Kind regards,
Simplymeds Online
Not happy
I placed an order on July 3rd and still haven't received it. I requested a full refund, including shipping costs, but was told that before I can get a refund, a claim must be filed with Royal Mail.
In my opinion, you should prioritize the customer and refund the money I paid for the undelivered goods first, and then take up the matter with Royal Mail yourselves.
July 4, 2026
Reply from SimplyMeds Online
Hello Zuzanna,
Thank you for your review.
We completely understand how frustrating this situation is, and we sincerely apologise for the inconvenience caused. However, we also have policies and procedures that we are required to follow.
As your order has not yet been delivered, and as previously advised, we have raised a claim with the courier and an investigation is currently being carried out. Unfortunately, we are unable to issue a refund or arrange a replacement until the courier's investigation has been completed, as there is still a possibility that your order may be delivered.
As soon as we receive an outcome from the courier regarding their investigation, our Customer Service team will contact you with a further update and advise you of the next steps.
Thank you for your patience and understanding while we work to resolve this matter.
Kind regards,
Simplymeds online
The process for me was very quick
The process for me was very quick, delivery was also quick and what they stated. It was very simple to use the service, and it was extremely helpful. Especially as I couldn't get anywhere with my GP, while I had to wait for an appointment to sort out the issue I had with them. Received exactly what I ordered.
July 7, 2026
Order came next day
Order came next day , very pleased with your service and happy with the post office for the delivery
July 2, 2026
Really good service and quick delivery…
Really good service and quick delivery would definitely use again
July 7, 2026
Should have been 4🌟
Should have been 4🌟
But medication damaged in post , sent over 6 different pictures at various angles, showing the damaged product and packaging
There response: where's the product. Me in the bin, them no refund & no replacement 😑
Updated 21/7/2026
Now now tell the whole TRUTH ... I sent you 6 pictures & you clearly see the damaged inhalers that had discharged its contents & your customer service agent was very ABERRANT
January 12, 2026
Reply from SimplyMeds Online
Hello Alan,
Thank you for your review.
We have looked into the correspondence you have had with our Customer Service team and can see that you advised us that the item itself was damaged when it arrived.
When we requested photographic evidence of the damage to the item, you advised us that you had already disposed of it. We do require evidence of any damage so that we can investigate the matter properly and, where appropriate, raise a claim with the courier, as no orders leave our pharmacy in this condition.
We can see from the evidence provided that the outer packaging was damaged; however, we have not received any evidence to confirm that the item itself was damaged. Unfortunately, without this evidence, we are unable to investigate or process your claim further.
We apologise for any inconvenience caused and appreciate your understanding.
Kind Regards
Simplymeds Online
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