I was looking for the Altruist brand of suncream. Which isn't always easy to find but it's very ethical (doesn't sell in China, so it's completely animal friendly) and I've used it before. Ordered and... See more
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About SimplyMeds Online
Written by the company
Lowest Price Guarantee We offer the most competitive prices online. Find it for less and we will match it.
Gold Standard Customer Service Our expert staff are always there to help
Who are we?
SimplyMeds Online is a fully registered and regulated UK online pharmacy established in 2015. We offer a wide range of prescription treatments through our free online consultation service and the business is run and backed by our very own experienced healthcare team (no outsourcing). Our service is fully confidential, convenient and safe. What's more we offer free standard recorded delivery on all orders.
Pharmacies can play an important role in providing safe and regulated access to medication for patients who are unable to wait to get to their GP. The service we provide is not only convenient but also ethical. We are regulated in exactly the same way as your local high street pharmacy and thus keep to the highest standards when providing patient support and care.
Ordering for the 1st time?
Written by the company

- Get 10% off your 1st order with code: TRUST10
- Why not try us out today? You will not be disappointed in our treatments or service.
Our Price Promise
We guarantee we won't be beaten on price

Contact info
Unit K2 Beckingham Business Park, CM9 8LZ, Tolleshunt Major, United Kingdom
- 020 8262 3252
- info@simplymedsonline.co.uk
- simplymedsonline.co.uk
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Very very pleased you were quick ready…
Very very pleased you were quick ready to use online and discuss my health issue and prompt to help me.
Super pleased
All seamless and fuss free.
May use AI-assist with repliesRead more
Easy to order
Easy to order, fast delivery, good service, thorough and helpful, got what I needed to get well as fast as possible, would recommend and use again :) A*
Ordered 4pm arrived following morning! Excellent Service.
Ordered 4pm arrived following morning.
Exactly what I needed
I was looking for the Altruist brand of suncream. Which isn't always easy to find but it's very ethical (doesn't sell in China, so it's completely animal friendly) and I've used it before. Ordered and delivered super fast. Thank you
Smooth easy to use service
Smooth easy to use service where I could find what I wanted and order it and it arrived exactly when it said it would! An excellent service and I will be using again. Prices are very competitive too! I highly recommend!
Easy to use web site very quick…
Easy to use web site very quick dispatch and delivery quicker than trying to get in at the doctors if you know what you need.
Would recommend and use again
Tried everywhere for turmeric which I…
Tried everywhere for turmeric which I used to buy from SemiChem and was happy to get it from Simplymeds.
Very easy to order
Very easy to order, and the questions were straight forward to make sure the medication that i requested was suitable for me.
Fantastic experience with this company
Fantastic experience with this company.
We ordered travel medication for a upcoming holiday abroad.
Very simple easy ordering process.
Order was verified by a pharmacist, so all good.
Order arrived the next working day.
Highly recommend and will use again when required.
Great on line pharmacy.
Cyanocobalamin 50mcg ordered Thursday afternoon and delivered by Royal Mail the next day. Great service, good price and excellent delivery. Definitely my go to online pharmacy.

Reply from SimplyMeds Online
Initially they were ok until hot…
Initially they were ok until hot weather hit and they didn’t take account by using faster delivery so one particular medication was spoiled. Contacted thrm asking them to
Ensure future refrigerator meds shipped taking account of weather. Had awful time they denied it was hot asking for all sorts of proof (despite showing air temperature inside the bad of 46c) and dangerously saying medicine was fine to take when manufacturer and another pharmacy said it was now dangerous. I wasn’t even asking them to replace it just take care with the replacement.. za horrible customer service so I’ve removed them as my nhs supplier.
If your meds don’t need keeping cool they’re fine. If they do do not
Use them in the summer
Nice To see They actually replied to
The posting but have actively been ignoring me directly.
They were given the air temperature in the package of 46.3 c by a photo but that’s been ignored but repeatedly sent, the manufacturer and other pharmacists have confirmed the mounjairo is not safe.
I stand by everything that was said Their cold chain is not fit for purpose in hot weather

Reply from SimplyMeds Online
Easy to order and quick delivery.
Excellent service!
The website is easy to browse, product range is extensive, and their prices are very competitive. Most stars for delivery though - cheap and super quick. Excellent service!
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