SimplyMoney.com Reviews 1,050

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 292 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service and user experience, finding the process simple, straightforward, and professional. Many people praise the staff for being helpful, friendly, and professional, providing clear explanations and making them feel comfortable throughout the process. Reviewers also appreciate the efficient customer service and quick response times, noting that communication was clear and prompt, leading to a smooth and stress-free experience. However, some customers mentioned initial confusion with the application process due to different company names involved, and a few experienced issues logging in. Additionally, one reviewer felt the interest rate was too high, and another described the service as unresponsive and misleading, lacking encouragement.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the seamless approval process and quick... See more

User experience

Consumers find the user experience to be overwhelmingly positive, highlighting an easy, quick, and efficient... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Users describe positive interactions with response times, highlighting the efficiency and speed of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hayley who supported from the process was amazing, she was kind and not once judged me, she talked me through how it will help my credit score improve and that it will take a couple of months to notic... See more

Company replied

Rated 5 out of 5 stars

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

A very easy way to apply for a loan. I needed a sum of money for major car repairs and my application was approved straight away within minutes. I appreciate the simple process and professionalism... See more

Company replied

Rated 5 out of 5 stars

Simply Money help guide me through what would have been a difficult situation. I found the service highly respectable. I was saved the chore of ciphering though endless companies to get the rig... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Loan Agency
  5. Price Comparison Site

About SimplyMoney.com

Written by the company

LOANS SO SIMPLE, YOU’VE GOT TO SMILE......It’s ever so simple with Simply Money.

Compare loans from different lenders and providers without impacting your credit rating with one simple form. With all circumstances considered and a large panel of lenders, you can be confident that we will have a product for you.

Whether it's an unsecured or secured loan, we have the lenders available to help you and with a choice of a digital journey or speak to one of the team, the choice is yours!

We pride ourselves on delivering a smooth journey and only partner with reputable lenders and the UKs best home owner loan specialist - Believe Loans

Give it a try and you won't be disappointed as it's ever so Simple with Simply Money.

Who are we? Lets keep it simple!

Written by the company

Receive a quote in minutes from the best in market panel of lenders
Complete one simple form and we'll compare loans offered by our lenders and provide you with a free, no obligation quote using a soft footprint credit search that is only visible to you and will not impact your credit score or rating. Do it all yourself online or if you prefer, speak to one of our friendly, UK based team members who will guide you along the way and answer any questions you may have. It's Simply Money, so why make life difficult!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm so happy with the service but there…

I'm so happy with the service but there was a few issues trying to get logged in but it has been resolved now

December 2, 2025
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Ann for the lovely feedback about the team. We really do appreciate the time you have taken to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Really good

Been excellent service so far just waiting on payment thank you

December 2, 2025
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Reply from SimplyMoney.com

Thank you Kelly for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Professional

Patience, ready to help,professionalism. A little bit expensive but considering my credit score, explainable

November 28, 2025
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Reply from SimplyMoney.com

Thank you Romeo for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

What a service

What a service. Well done. All simple to do online and one phone call. Service was excellent.

November 27, 2025
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Reply from SimplyMoney.com

Thank you David for such a lovely 5 Star review of Simply Money. We are glad you found the service excellent and appreciate the time you have taken to compliment us on the service.

Rated 5 out of 5 stars

Speed

No messing ,simple ,no hesitation ,just do it

November 25, 2025
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Reply from SimplyMoney.com

We are really pleased you found our application process simple and straight forward. We appreciate the time you have take to leave this 5 Star review of Simply Money

Rated 5 out of 5 stars

Super quick and helpful

Super quick and helpful. Within hours money in account.

November 24, 2025
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Reply from SimplyMoney.com

Thank you for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 4 out of 5 stars

Good customer service

I was completely impressed with this company’ good custOmer service

November 19, 2025
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Reply from SimplyMoney.com

Thank you Lilian for the review of Simply Money, we always aim for 5 stars from our customers and measure our staff on the rating provided, so would be good to know what we could have different to receive a higher rating.

Rated 4 out of 5 stars

The team especially molly dealt with…

The team especially molly dealt with everything very quick and professionally

November 19, 2025
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Reply from SimplyMoney.com

Thank you Joseph for the review of Simply Money, we always aim for 5 stars from our customers and measure our staff on the rating provided, so would be good to know what we could have different to receive a higher rating.

Rated 5 out of 5 stars

It was so straightforward

It was so straightforward. Easy and quick decision. I've been declined so many times that I didn't expect it will be ok this time. I'm so grateful for help.

November 19, 2025
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Reply from SimplyMoney.com

Thank you Julita for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

So easy to apply and fast response

So easy to apply and fast response

November 17, 2025
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Reply from SimplyMoney.com

Thank you Mr Atkin for your 5 Star review of Simply Money, we appreciate the time you have taken to leave this positive feedback.

Rated 5 out of 5 stars

The gateway to sensible loan companies

The gateway to sensible loan companies. I was surprised how quickly they worked. Thankful for their assistance

October 29, 2025
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Reply from SimplyMoney.com

Thank you Sam for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

No faults

Easy, simple and stress free process.. thank you

November 5, 2025
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Reply from SimplyMoney.com

Thank you George for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Fast

Fast, simple and was in my account within an hour

October 29, 2025
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Kelsey for the review of Simply Money, really appreciate the 5 Star rating from your experience.

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