I cannot speak for every customer service agent or personnel but I can confidently speak with chest about one person by name Jam. He is so professional, patient and efficient. I have a knack of pick... See more
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Review summary
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My beautiful bride and I started taking NMN & TMG gear everyday since 24th March and we both began feeling the positive effects within the first week. More energy and less need for an afternoon pick m... See more
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Review: I have religiously taken this yummy tasting Collagen Powder every day for nearly a year and in that time I have noticed an increase in the overall appearance of my skin - face, hands, body - a... See more
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So I have given this some time to do its thing and let my body absorb it and see what if anything changed. Now given im only a short while into this, but already I'm feeling the energy levels really p... See more
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Company details
Written by the company
We make premium supplements for brain performance, recovery and anti-ageing. Developed by our in-house science team, Made in NZ and rigorously multi third-party tested. Our purpose is to help you feel, look and be at your best, every day.
Contact info
Suite 14031, 17B Farnham Street, Parnell, 1052, Auckland, New Zealand
- hello@simplynootropics.com
- simplynootropics.com
4.7
Excellent
759 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simply the best
Customer service was brilliant in response to an error on my behalf. Quite frankly the best customer service I have ever experienced in my life!
May 6, 2026
Unprompted review
Reply from Simply Nootropics
Hi JBS,
Thanks so much for this, comments like yours mean the world to our team. So glad we could help sort things out for you, and if you ever need anything again, we're always here!
-Samantha
This Gear is Brilliant
My beautiful bride and I started taking NMN & TMG gear everyday since 24th March and we both began feeling the positive effects within the first week. More energy and less need for an afternoon pick me up. I'm finding my skin hair and nails are healthier and my recovery from nicks and scratches is faster! My wifes' eyebrows had been looking a little lean but not anymore! They've thickened up since starting this magic dust! Thankyou Simply Nootropics for an excellent product that actually works! Kylie [51] & John [61]
May 5, 2026
Unprompted review
Reply from Simply Nootropics
Hi John,
Thanks so much for sharing this, it really made our day!
From the energy to the skin and nails and yes, Kylie's eyebrows, sounds like the two of you are thriving. 51 and 61 and absolutely winning at it.
So glad it's working for both of you. Here if you ever need anything!
-Samantha
great company
great company, ethical products and great service, quick delivery. No issues, very happy so far with my purchase
May 5, 2026
Unprompted review
Reply from Simply Nootropics
Hey Michael,
Thanks for the kind words. Really glad your first experience has been a good one, and we hope the products keep impressing you.
If you ever need anything, we're always happy to help.
-Samantha
Customer Service is exceptional
Customer Service is exceptional, great communication and easily and swiftly helped me solve an issue I had with my subscription. The delivery is super quick and the product and free giveaway of TMG powder is also just fantastic.
April 26, 2026
Unprompted review
Reply from Simply Nootropics
Hi Nicola,
Thank you so much for taking the time to share this! It's wonderful to hear the subscription issue was sorted out quickly and that the delivery speed has been great too. We hope you enjoy the NMN and TMG combo, it really is a powerful pairing.
If you ever need anything, we're always happy to help.
-Samantha
Reply from Simply Nootropics
Hi John,
Thank you for the kind words! Knowing it's delivering on what we promise means a lot to us, and reviews like yours genuinely help others who are on the fence. Really appreciate you taking the time.
If you ever need anything, we're always happy to help.
-Samantha
Reply from Simply Nootropics
Hi John,
Really appreciate you taking the time to leave a review, and so glad to hear you're loving the product!
If you ever need anything, we're always happy to help.
-Samantha
Nootropics is easy to like
The thing I liked best about Simply Nootropics was its website which clearly sets out what the product is, what it does, where and how it works, and why you need it. If you're sceptical about this stuff the site if worth a read.
Joe
May 2, 2026
Unprompted review
Reply from Simply Nootropics
Hi Giuseppe,
Thanks so much for sharing this. The website is something we've put real care into, and it's great to know it helped you feel confident about the product, especially as a sceptic!
Hopefully it helps others in the same boat make an informed call too.
If you ever need anything, we're happy to help.
-Samantha
I call it my magical morning trio to…
I call it my magical morning trio to start my day, Vital Beauty, Ageless NMN, and TMG Longevity eliminates my fatigue and brain fog, and the collagen and peptides has me looking younger than my real age of 50 so much so people think I look like my daughters sister not her mother
May 2, 2026
Unprompted review
Reply from Simply Nootropics
Hi Tara,
Thanks so much for this, the "magical morning trio" has us smiling! It's wonderful to hear the fatigue and brain fog have lifted, and being mistaken for your daughter's sister at 50 is quite the compliment.
Stories like yours are exactly what others need to hear when they're on the fence about where to start.
If you ever need anything, we're happy to help.
-Samantha
Awesome product…
After going through a period of feeling tired and run down i decided to purchase this product. In the short tine i felt alive and bright with extra energy and clearer thinking. Im a 72 year male diabetic and cancer surviver.
May 2, 2026
Unprompted review
Reply from Simply Nootropics
Hi Garry,
Thank you for sharing this, and what a journey you've been on. To be feeling alive, bright, and clear-headed again after everything you've been through means a lot to hear.
We hope others in a similar situation come across your review and feel encouraged to give it a go.
If you ever need anything, we're always here to help.
-Samantha
TMN LONGEVITY & AGELESS MNM
TMN LONGEVITY & AGELESS MNM
As a decades long sufferer of Fibromyalgia, Chronic Fatigue Syndrome and several AutonImnunes. Add in numerous, rare Neuroendocrine Tumours (causes various neurological Dysfunction) in my stomach sac and Duodenum. Causing me extreme chemical sensitivities prescription meds, I was skeptical.
Desperate for energy, sleep, memory, freer movement and just daily functionality.
I thought, well, it offers a money back guarantee.
Well, I had noticed hints of better days after the 1st week, now at 6 weeks, I dont have to put the tins right in my face so I could still forget to use them any more.
Just on my bench where they're seen. Im getting up to 6 hours actual sleep, when 2.5 hours of surface sleep used a sleep-in. Im remembering the times i spent with my now adult children when they were little.
Playing with my grandchildren 6 weeks ago, made me wonder what I was like with my kids at that same toddler and 6year old ages. I couldn't remember being their mother, yet my Cognition tests were great.
TODAY I REMEMBERED OUR LAUGHTER!
THE SHENANIGANS WE'D HAVE!
I WAS A FUN MUM FOR THEM TOO!
Not only memories found but anxieties and depresson are less and a swagger in my walk as opposed to struggle.
Energy for self care is up.
Its not a cure all for my ailments.
But the days are far easier and less self defeating than they were.
I truly hope it continues to.improve my life.
I've just received my order for the Magnesium complex, so I'll post a review when they've had time to have an effect.
And the service support is prompt, kind and efficient.
May 1, 2026
Unprompted review
Reply from Simply Nootropics
Hi Ashlea,
Thanks so much for sharing all of this, what a story. Six hours of sleep when 2.5 was the norm, and memories of laughing with your kids coming back after years of not being able to reach them, that genuinely stopped us in our tracks.
With everything you're managing, the fact that the days are feeling easier and there's a swagger back in your step means so much to hear. We really hope it keeps going in the right direction, and we'd love to hear how the Magnesium complex treats you too.
If you ever need anything, we're here.
-Samantha
These guys are amazing to deal with
These guys are amazing to deal with - super responsive with unbelievable after sales support and service. They processed a refund in 20 mins after I first emailed them. Their products are the best I’ve found.
April 30, 2026
Unprompted review
Reply from Simply Nootropics
Hi Hugh,
Thank you so much for this wonderful review! That 20-minute turnaround is exactly the standard we hold ourselves to, so it's great to hear it hit the mark. So glad the experience matched the products for you and we truly appreciate you taking the time to share this.
If you ever need anything at all, we're always here.
-Samantha
Great customer service
Prompt, professional, and effective. I reached out with an issue and was impressed by how quickly the team responded and resolved everything. No runaround, no waiting — just fast, friendly support. Exactly what every company should strive for.
April 28, 2026
Unprompted review
Reply from Simply Nootropics
Hi Angela,
Thank you so much for this wonderful review! Prompt, friendly, and straight to the point is exactly the standard we hold ourselves to, so hearing that it showed up that way for you is really rewarding for the whole team.
If you ever need anything, we're always happy to help.
-Samantha
Great products
Great produc, Promp service, attention to detail, customer service satisfaction
April 29, 2026
Unprompted review
Reply from Simply Nootropics
Hi Wendy,
Thank you so much for the kind words! Prompt service and attention to detail are things we really care about, so it's lovely to know that came through in your experience.
If you ever need anything, we're always happy to help.
-Samantha
The only supplement suppleer for me
There are many companies claiming to supply 99.999% pure NMN, I have tried a lot....but the product of Simply Nootropics is one of a kind. Result within 10 days!! But not only the product but also the company itself is customer focussen! Answering within the day and making sure you are 110% satisfied!!
April 28, 2026
Unprompted review
Reply from Simply Nootropics
Hi Benny,
Thank you so much for this lovely review! Ten days in and already feeling the difference, that's wonderful to hear. It means a lot that you took the time to share not just your results but your experience with our team as well. We genuinely care about both, so knowing that comes through makes this extra special.
If you ever need anything, we're always happy to help.
-Samantha
Great Summer Service
Hey Summer. New tin arrived intact just now. Thanx for taking care of it with prompt action. Good show mate
April 26, 2026
Unprompted review
Reply from Simply Nootropics
Hi Rick,
Thank you for taking the time to leave this! Really glad the new tin arrived safely and that Summer could get that sorted for you quickly. That's exactly the kind of experience we always aim for.
If you ever need anything else, we're always happy to help.
-Samantha
Prompt response and easy fix without…
Prompt response and easy fix without any drama or long explanations.
April 28, 2026
Unprompted review
Reply from Simply Nootropics
Hi Emm,
Thank you for the kind words! No drama, no fuss, just a quick fix, that's exactly how we like it. Really glad we could make it easy for you.
If you ever need anything, we're always happy to help.
-Samantha
Top service with life changing products
When I had a query about the product they generously and quickly helped me. The vital beauty drink mixed berry changed my hair to sleek and glowing…it’s so amazing.
April 22, 2026
Unprompted review
Reply from Simply Nootropics
Hi Rachael,
Thank you so much for this! Sleek and glowing hair from the Mixed Berry, that's such a wonderful thing to wake up to! Really glad the team was able to help and that you're already seeing such a noticeable difference.
If you ever need anything, we're always here.
-Samantha
Have been using the products for some…
Have been using the products for some time now and as someone in her mid 50s I feel it is necessary to support my body with extra care.
Had some questions regarding my subscription and was supported by Leslie who was excellent and resolved my concerns straight away. Wonderful customer service!
April 26, 2026
Unprompted review
Reply from Simply Nootropics
Hi Yasmin,
What a lovely thing to read! Taking that extra care of yourself in your 50s is such a smart approach, and we're glad our products have been part of that journey for you.
It's also great to hear Leslie was able to sort everything out so quickly, we'll be sure to pass that on to her! If you ever need anything else, we're always happy to help.
-Samantha
Great customer service and prompt…
Great customer service and prompt deliver. Also a genuine discount for subscriptions.
I have been using Genius Sleep for a couple of weeks and am very happy with the results
Finally a supplement that not only helps me fall asleep, but I am waking less frequently and falling back to sleep faster. I am really impressed and will keep on using Genius Sleep
April 27, 2026
Unprompted review
Reply from Simply Nootropics
Hi Glenda,
Waking less frequently and falling back to sleep faster after just a couple of weeks is exactly the kind of difference Genius Sleep is designed to make, so it's wonderful to hear it's already clicking for you!
Thanks for the kind words about the service and delivery too. We hope it keeps delivering for you, and if you ever need anything, we're here.
-Samantha
Amazing product NMN & Customer Service! 5*****
Amazing product NMN!! Quick & great customer service too.
January 14, 2026
Unprompted review
Reply from Simply Nootropics
Hi Mohammed,
Five stars and a shoutout to both the product and the team, that really does make our day! So glad the NMN is hitting the mark and that the support experience was just as good.
If you ever need anything, we're always happy to help.
-Samantha
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