simplyperfumes.co.uk Reviews 

171
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A returning customer here, I purchased Acqua di Parma Oud & Spice EDP 100ml. Product dispatched & delivered promptly, perfume arrived intact and is authentic. Very happy with my purchase amazing price... See more

Company replied

Rated 5 out of 5 stars

Amazing experience. Can’t thank you enough, super quick delivery. Manage to get an amazing niche perfume with the great price. Also need to say about communication was absolutely fantastic, I wrote an... See more

Company replied

Rated 5 out of 5 stars

I was a little bit skeptical of placing an order as I hadn’t heard of simply perfumes before but it was absolutely brilliant service, Order was dispatched the very next day and arrived the day af... See more

Company replied

Rated 5 out of 5 stars

I saw online what was included for the very reasonable price, and thought this would make an excellent birthday gift for my wife.....and so it proved! Really good, prompt service from the moment I ord... See more

Company replied

Company details

  1. Cosmetics and Perfumes Supplier
  2. also in
  3. Beauty Product Supplier

Written by the company

Hi there! Thanks for checking out our customer reviews. We will do our best to fulfill and deliver your order. Thank you for trusting your order to us! Welcome to our new online store. We are a small business focused on providing a good selection of popular brand fragrances at great prices. We started this new journey back in September 2023 where we procure genuine fragrances and aftershave products from well established suppliers in the United Kingdom. This is run under a UK and VAT registered company. More details on the website. Constructive and fair reviews are welcomed to help us improve our service, pricing and product range we offer. Thanks for supporting our business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(171)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Very good price, also communication was very good. Delivery on time.
Would definitely order again.

January 19, 2024
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

Thanks for your review!

Rated 5 out of 5 stars

2nd purchase, 2nd success

Second time buying an acqua di parma fragrance from this website. Delivery was on time and well packaged. Will come for more that's for sure. Thank you.

January 1, 2024
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

Thanks for your review! Very helpful.

Rated 5 out of 5 stars

Great service

Quick and efficient service, thank you!

January 8, 2024
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

Thanks very much, Lisa.

Rated 5 out of 5 stars

Great shopping experience

I had a great experience shopping with Simplyperfumes. They are a newcomer in the market but offer a great customer service, they kept me regularly updated which I like. Delivery was fast and the price was very competitive. I will use again and recommend.

January 3, 2024
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

Hi Neil, thank you for leaving a helpful review. As you mention, we have just started a few months back and we cannot be happier with all the support given. Have a good week ahead.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service.
My order was placed after Christmas and before New Year and was still processed and sent out quickly. Jose at customer service emailed to apologise that although they had sent out my order, it was delayed by Royal Mail. I knew this as tracking info had been supplied and although it really wasn’t a problem, I greatly appreciated the attention to detail/aftercare.
I have since received my order( not much of a delay at all) and am thrilled with it. It was packaged and delivered with care. I was impressed with the price paid for my perfume set. It was very good value for money.

December 30, 2023
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

That's an excellent review, Helen. Thank you very much. We are grateful for all the people like yourself that trusted their orders to our web store during these first months in business. Best wishes for the new year.

Rated 5 out of 5 stars

Will ve purchasing again

Easy site to use, my order was quick and easy. Purchased the Valentino miniature set and my mum loves it! I'll definitely be purchasing again for myself next.

December 18, 2023
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

Hi Robyn, thanks very much for leaving a helpful review! Very much appreciated. Best wishes for the new year.

Rated 5 out of 5 stars

Really straight forward service and…

Really straight forward service and good price. All round great value on something I was struggling to get at a reasonable price anywhere else.

December 27, 2023
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

Hi Rachel, thanks very much for your valuable review. Best wishes for the new year!

Rated 5 out of 5 stars

Very good experience 👍

Very good experience 👍
Amazing price the cheapest available on the market. Quick delivery. Also the package was made up to a high standard. Thank you

December 18, 2023
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

Thanks for your valuable review, Peter! Very much appreciated. Best wishes.

Rated 5 out of 5 stars

Absolutely smashing service

Emailed late evening just to ask will i get it in time was given timely instructions om how to make sure the parcel was received by the 22nd at the latest if i didnt get a response as quick as i did i probably wouldnt have risked it
I placed the order as i had reassurance the jose chicharro went out of his way he watched my delivery sent me emails to let me know its running smoothly from that night to when i got my parcel today its been such a good experience customer service wise absolutely smashing.
Ive opened the parcel its intact all original boxing im so happy!
Thank you so so much when you first see a newer perfume store online bit skeptical but i know where my perfumes etc are coming from!
Merry christmas guys and thank you for the last 2 days i was STRESSING!

December 19, 2023
Unprompted review
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

Hi Jinda, we are glad to have managed to get you such an exclusive gift set in time for Christmas day. Shame we couldn't secure more units of it. They sold out in a matter of hours!!! But thanks for trusting us in first instance, that is the most important for us. It is very appreciated. It's been an hectic week indeed ensuring everybody got their parcel in time and we certainly had some difficulties for some of our customers but we managed =). Now, time to relax and enjoy Christmas. Many thanks.

Rated 5 out of 5 stars

Ordered and received within 4 days

Ordered and received within 4 days. Not needed more urgently as Christmas present

December 18, 2023
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

Hi Harold, thanks very much for leaving us a 5 stars review. Very much appreciated. Best wishes for the new year to you!

Rated 5 out of 5 stars

Great price

Great price, good communication, item arrived on time and well packaged, thank you :)

December 11, 2023
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

Hi Mrs McLaughin, thanks for your valuable review. Very appreciated. Best wishes.

Rated 5 out of 5 stars

Very prompt service

Very prompt service! Goods as described.

December 11, 2023
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

Hi There, thanks for your helpful review. Best wishes.

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Arrived day it said. No problems, 1st class service.

November 17, 2023
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

That's fantastic. Thanks again for trusting your order to us and for this helpful review. Best wishes.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged, amazing service thank you

November 15, 2023
simplyperfumes.co.uk logo

Reply from simplyperfumes.co.uk

Thank you Joanna, for your support with this helpful review. Very appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look