Michaela has been handling my case, and I honestly can’t put into words how amazing she has been. She keeps me updated every step of the way and always makes sure I understand what’s happening. Mich... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I found Kirstie Bork to be outstanding dealing with my claim. She is very knowledgeable, efficient and was always willing to answer any questions that I had. Kirstie persevered with my claim tireless... See more
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I instructed Shazia Ahmed at Simpson Millar after an accident and have been extremely impressed . She has been efficient, supportive, and kept me well informed throughout. She always explained things... See more
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Georgina Reid was absolutely fantastic. She worked on my case for two years, and from day one I felt confident that we would achieve a successful outcome. She was knowledgeable, professional, and too... See more
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Company details
Written by the company
We’re a national law firm, providing trusted, expert legal advice to consumers and businesses across England and Wales. We’re home to some of the country’s top dedicated legal experts, with specialists in areas including Personal Injury, Medical Negligence, and Education. We pride ourselves on being friendly, approachable and speaking to clients in plain English, rather than legal jargon. We’re also committed to ensuring there are no hidden costs for our clients, and tailoring our services to suit each client’s unique needs.
Contact info
39 St Paul's Street, LS1 2JG, Leeds, United Kingdom
- 08002 605 010
- reviews@simpsonmillar.co.uk
- simpsonmillar.co.uk
4.5
Excellent
3K reviews
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Reply from Simpson Millar
Thank you for taking the time to leave us a review. We are pleased to hear that you found our team informative and that you felt kept up to date throughout your matter.
We appreciate your feedback and are always looking for ways to improve our service. If there is anything we could have done to make your experience a 5-star one, we would love to hear from you. Please feel free to email us at reviews@simpsonmillar.co.uk.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Responsive and persistent on my behalf
Once my problem was in the hands of Simpson Millar, I received prompt responses each time I contacted them and the case was dealt with all the way through by one person. A matter which had crept on with various agencies for two and a half years was brought to a successful conclusion in seven months. I am very happy overall with the service I received which is as good as any I have ever experienced with any legal team. I cannot comment on the financial aspect of this matter as this case was settled under my insurance, but I would not have any hesitation in recommending this firm in all other respects.
June 26, 2026
Reply from Simpson Millar
Thank you for taking the time to leave such thoughtful feedback. We are delighted to hear that you had such a positive experience with our team.
It is wonderful to know that you received prompt communication throughout your matter and that having one dedicated person handling your case provided consistency and reassurance. We are especially pleased that we were able to help bring your matter to a successful conclusion after such a lengthy period.
Your recommendation means a great deal to us, and we truly appreciate you sharing your experience.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Friendly helpful team
Gary, my claim handler worked tirelessly to secure my settlement, always taking time to patiently and clearly explain everything to me.
June 26, 2026
Reply from Simpson Millar
Thank you for taking the time to leave such kind feedback. We are delighted to hear that Gary provided such dedicated support throughout your claim.
It is wonderful to know that he took the time to explain everything clearly and patiently, while working hard to secure your settlement. Providing clear communication and putting our clients at ease throughout the process is something we pride ourselves on, so your comments will mean a great deal to Gary.
We truly appreciate your recommendation and will be sure to pass on your kind words.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Excellent Service
I found Kirstie Bork to be outstanding dealing with my claim. She is very knowledgeable, efficient and was always willing to answer any questions that I had. Kirstie persevered with my claim tirelessly and always kept me informed as the process moved on.
I would not hesitate in recommending Simpson and Miller
June 19, 2026
Reply from Simpson Millar
Thank you for taking the time to leave such positive feedback. We are delighted to hear that Kirstie Bork provided such outstanding support throughout your claim.
It is wonderful to know that you found Kirstie knowledgeable, efficient, and always available to answer your questions. We are especially pleased that her perseverance and commitment helped you feel informed and supported throughout the process.
Thank you as well for your recommendation. We will be sure to pass your kind comments on to Kirstie and the team.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Very professional and efficient service.
Shazia Ahmed handled my case in a very efficient and professional manner. Communication was prompt and comprehensive and Shazia explained every step of the process so I was never left in the dark and took care of things faster than I had expected to reach an mutually agreeable solution to my case. Excellent service!
June 18, 2026
Unprompted review
Reply from Simpson Millar
Thank you for taking the time to share your feedback. We are delighted to hear that Shazia Ahmed handled your case in such a professional and efficient manner.
Keeping clients informed throughout the process is extremely important to us, so it is wonderful to know that Shazia's clear communication and explanations helped you understand each stage of your case and feel fully updated throughout. We are also pleased that the matter was resolved more quickly than you expected and that a mutually agreeable outcome was achieved.
We will be sure to pass on your kind comments to Shazia.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Couldn't recommend highly enough..fast…
Couldn't recommend highly enough..fast and effective.. shazia Ahmed took control of my case and couldn't have been better any issues in the future I wouldn't hesitate to call thanks for all your help ..Richard 😊
June 17, 2026
Unprompted review
Reply from Simpson Millar
Thank you for taking the time to leave such wonderful feedback, Richard.
We are delighted to hear that Shazia Ahmed took such good care of your case and that you found the service fast, effective, and supportive throughout. Providing clear guidance and achieving the best possible outcome for our clients is always our goal, so it is fantastic to know that your experience reflected this.
We truly appreciate your recommendation and will be sure to pass your kind comments on to Shazia.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Great service from Shazia Ahmed at…
Great service from Shazia Ahmed at Simpson Millar.
Supported when I was unsure with my situation and helped me through with the case to the end with a cash result that was a bonus. great service.
June 11, 2026
Unprompted review
Reply from Simpson Millar
Thank you for taking the time to share your feedback. We are delighted to hear that Shazia was able to support you when you were feeling uncertain and guide you through the process from start to finish.
It is great to know that you felt well supported throughout your case and were pleased with the outcome achieved. We will be sure to pass on your kind comments to Shazia.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Georgina Reid was absolutely fantastic
Georgina Reid was absolutely fantastic. She worked on my case for two years, and from day one I felt confident that we would achieve a successful outcome. She was knowledgeable, professional, and took the time to explain everything clearly at every stage of the process. She was incredibly supportive and, most importantly, showed genuine compassion throughout. I can't thank her enough for everything she did. I would highly recommend both Georgina Reid and Simpson Millar to anyone in need of medical negligence legal support.
June 10, 2026
Unprompted review
Reply from Simpson Millar
Thank you for taking the time to leave such wonderful feedback. We are delighted to hear about your positive experience with Georgina Reid and the support she provided throughout your case.
We understand that medical negligence claims can be complex and often take time to resolve, so it is especially pleasing to know that Georgina kept you informed, explained matters clearly, and provided the support and reassurance you needed throughout the process. Your comments about her professionalism, knowledge, and compassion will mean a great deal to her.
Thank you as well for your recommendation of both Georgina and Simpson Millar. We will be sure to pass on your kind words to her.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Gary Frith is an excellent case handler…
Gary Frith is an excellent case handler and was first class in achieving a positive result with my claim. Friendly, thorough and very professional in his manner of working. Thanks Gary for everything you have done for me.
June 10, 2026
Unprompted review
Reply from Simpson Millar
Thank you for taking the time to share your feedback. We are delighted to hear that Gary provided such friendly, thorough, and professional support throughout your claim.
It is great to know that you were pleased with the outcome achieved and felt well supported during the process. We will be sure to pass on your kind comments to Gary, who will be delighted to hear them.
If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
I would like to thank Sarah
I would like to thank Sarah, she was m case handler and got the best result for both parties in my case.
Sarah was great and very helpful when communicating with me. 10-10 all round.
If you have an accident you feel compensation is needed. I would recommend Simpson Millar.
June 4, 2026
Unprompted review
Reply from Simpson Millar
Thank you for taking the time to leave such positive feedback. We are delighted to hear that we provided excellent support throughout your case and that you were pleased with the outcome achieved.
Clear communication and client care are incredibly important to us, so it is wonderful to know that we were helpful and kept you informed throughout the process.
Thank you as well for your recommendation. If you ever need legal advice or support in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Education team
Kylie was so helpful in preparing my Tribunal appeal and we were successful. Kylie kept me updated throughout thr EHCNA appeal process and ensured we had relevant evidence needed.
Highly recommend
May 27, 2026
Unprompted review
Reply from Simpson Millar
Thank you for taking the time to share your feedback. We are delighted to hear that Kylie was able to support you throughout your EHC needs assessment appeal and help achieve a successful outcome.
Preparing for a Tribunal can be a challenging process, so it is wonderful to know that Kylie kept you updated, ensured the necessary evidence was gathered, and provided the guidance you needed along the way.
We truly appreciate your recommendation and will be sure to pass on your kind comments to Kylie and the Education team.
If you ever need advice or support with an education law matter or any other legal issue in the future, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Well what can I say I'm truly greatful…
Well what can I say I'm truly greatful for the help off Georgia Reid. She has stuck through the hard times with me and I can honestly say Simpson miller are trustworthy and 100% on your side. I will be forever grateful for what they have done for me.
June 1, 2026
Unprompted review
Reply from Simpson Millar
Thank you for your wonderful feedback. We are truly pleased to hear that Georgina was able to support you through the difficult times and provide the guidance and reassurance you needed throughout your case.
Knowing that you felt supported, trusted our team, and felt we were on your side means a great deal to us. We understand how important that is when dealing with a legal matter, and we are delighted that we could help achieve a positive outcome for you.
We will be sure to pass on your kind words to Georgina.
Wishing you all the best,
The Simpson Millar Team
My case was dealt with by Sarah-Jane…
My case was dealt with by Sarah-Jane Bell on behalf of Simpson and Millar. Sarah was very professional, friendly and efficient. From my first contact I found Simpson and Millar staff very helpful. Sarah helped to contact the relevant professionals I needed to set regarding my claim. I would recommend Simpson and Millar to anyone who wants to get the best help they can. I won my case due to the outstanding work Sarah and the team did on my behalf.
Thank-You once again and as the song goes YOUR SIMPLY THE BEST!!
Kind Regards to all,
Andrew Nelmes
May 19, 2026
Reply from Simpson Millar
Thank you for taking the time to share such lovely feedback. We are delighted to hear that Sarah-Jane provided professional, friendly, and efficient support throughout your case, and that you found the wider team helpful from your very first contact with us.
It is wonderful to know that Sarah-Jane helped coordinate the support you needed and that you were pleased with the outcome achieved. Securing a successful result whilst ensuring our clients feel supported throughout the process is exactly what we strive for.
We truly appreciate your recommendation and your kind words. We will be sure to pass your comments on to Sarah-Jane and the team.
If you ever need advice or support with another legal matter, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
i was on the phone to them for over two…
i was on the phone to them for over two hours . they accepted my claim and sent the form out for me to sign. they received the form then i had an email to say they wouldn’t help me . what a way to kick someone when already down . this should not be allowed to happen and i will be complaining about it
May 29, 2026
Unprompted review
Reply from Simpson Millar
Thank you for your feedback. We are sorry to hear that you are unhappy with your experience and understand how disappointing this situation must have been.
We would like to look into the circumstances surrounding your enquiry and the communications you received. Unfortunately, we are unable to identify your matter from the information provided in your review.
Please email reviews@simpsonmillar.co.uk with your full name and, if available, your file reference number so that a member of the team can investigate this further and review what happened.
Wishing you all the best,
The Simpson Millar Team
A Fantastic service from an exceptional team.
I dealt with Kirstie and her team for Noise Induced hearing loss and from start to finish it's been so easy and so smooth. They really are good at what they do, highly recommend getting in touch with them if you are a veteran. Very understanding and compassionate in their approach to what they do and how they help meet your requirements.
May 28, 2026
Reply from Simpson Millar
Thank you for taking the time to share such wonderful feedback. We are delighted to hear that Kirstie and her team provided a smooth and straightforward experience throughout your noise induced hearing loss claim.
It is especially pleasing to know that you found the team understanding, compassionate, and supportive from start to finish. We understand the unique challenges that veterans can face, and we are proud to have been able to assist you in securing a positive outcome.
We truly appreciate your recommendation and will be sure to pass on your kind comments to Kirstie and the team.
If you ever need advice or support with another legal matter, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
I want to thank Simpson and miller for…
I want to thank Simpson and miller for the work they did for me starting with a solicitor Ian patterson he was very helpful and did what he had to for me ,I wish them all the best in the future thank you anthony
April 30, 2026
Unprompted review
Reply from Simpson Millar
Thank you for taking the time to leave a review, Anthony. We are pleased to hear that Ian provided helpful support and guidance throughout your case and that you were happy with the service you received.
We will be sure to pass on your kind comments to Ian and the team. Your feedback is greatly appreciated.
If you ever need advice or support with another legal matter, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Great service received
Initial call communication was heard in detail by the officer, asked many questions so that record is accurate reflection on what happened. Thank you
May 8, 2026
Unprompted review
Reply from Simpson Millar
Thank you for your kind feedback. We are pleased to hear that you felt listened to during your initial call and that the details of your experience were carefully discussed to ensure an accurate understanding of what happened.
We appreciate you placing your trust in us at this early stage and look forward to continuing to support you as your case progresses.
Wishing you all the best,
The Simpson Millar Team
Case Ref 1896663/SHAH
Case Ref. 1896663/SHAH
The team which handled my case were very professional and the matter progressed quickly when Ms. Shazia Ahmed took over my case. She guided me through the process and advised me on all related matters. I felt my case was in secure hands at this point and Ms Ahmed helped me to achieve the desired outcome.
May 27, 2026
Unprompted review
Reply from Simpson Millar
Thank you for taking the time to share your feedback. We are pleased to hear that you found our team professional and that you felt your case progressed positively once Shazia took over.
It is great to know that Shazia guided you through the process clearly and provided advice and reassurance throughout, helping you feel that your case was in safe hands. We are delighted that she was able to help you achieve your desired outcome, and we will be sure to pass on your kind comments to her.
If you ever need advice or support with another legal matter, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Reply from Simpson Millar
Thank you for your kind feedback. We are pleased to hear that you have found our communication efficient and responsive so far.
We appreciate you placing your trust in us at this stage and look forward to continuing to support you as your case progresses.
Wishing you all the best,
The Simpson Millar Team
Probably great if they don't filter you out after chasing them for 3 weeks.
My experience of Simpson Millar is of initial inquiry hoping to be accepted as a client. I called and spent about 40 minutes answering questions on the telephone via a person obviously designed to filter out the work they didn't want.
My case was pretty straight forward. I'd already done all the investigation work, already wrote the formal letters, posted them ,recorded, collated all evidence, labelled it and the organisation I was challenging literally admitted negligence in writing after receiving my complaint and feedback all of which had written evidence (no hearsay). However, the organisation would not discuss any type of compensation or renumeration of any kind hence asking for help from Simpson Millar.
I was told somebody would get in touch and I was asked if I wanted to try for legal aid. Obviously, the answer is yes to that question but I was concerned this might be a "filter out" answer if yes (was it?)
Anyway, I waited about a week and called in.
They apologised that nobody had got back to me and I was told somebody would call me back. So I waited about a week and a half and called in again.
This time, I am told that they can't accept my case because of "full capacity". Did anyone else get that as the reason?
The joke is that, if they were at full capacity they could have told me that on the phone before or straight after spending 45 minutes asking me questions and knowing exactly what category I fitted into.
They never wanted to read the letter I sent to the organisation, they never wanted to see the letter the organisation wrote that admitted negligence - they had no context of who I was, never met me, never followed up with anything - just "Full capacity - sorry we took nearly 3 weeks to tell you that - goodbye".
Not a good sign - especially not when they have a whole front desk full of people managing all of those calls coming in.
May 21, 2026
Unprompted review
Reply from Simpson Millar
Thank you for your feedback. We are sorry to hear that you were disappointed with your experience.
We appreciate how frustrating it must have been to spend time discussing your enquiry and then wait for an update, only to be informed that we were unable to take the matter forward. We understand why this left you feeling dissatisfied.
We would like to review the circumstances surrounding your enquiry and the communication you received. Unfortunately, we are unable to identify your matter from the information provided in your review.
Please email reviews@simpsonmillar.co.uk with your full name and, if available, your enquiry or file reference number so that a member of the team can investigate this further.
Wishing you all the best,
The Simpson Millar Team
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