Polly Kerr handled our matter from start to finish. I was immediately impressed with her subject matter expertise and communication skills. I always felt like I was in safe hands, that Polly understoo... See more
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Michaela has been handling my case, and I honestly can’t put into words how amazing she has been. She keeps me updated every step of the way and always makes sure I understand what’s happening. Mich... See more
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Contacted to arrange getting representation for and EHCP and Sen tribunal The guy on the phone literally had no idea. I'm 49 - asked if the EHCP was for me. Asked me to tell him about it - I... See more
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Wonderful team of effective, prompt and hardworking law firm. Just when I taught i had lost my job as a result to injury sustained while working, I had to go to the hospital to treat myself. I couldn'... See more
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Company details
Written by the company
We’re a national law firm, providing trusted, expert legal advice to consumers and businesses across England and Wales. We’re home to some of the country’s top dedicated legal experts, with specialists in areas including Personal Injury, Medical Negligence, and Education. We pride ourselves on being friendly, approachable and speaking to clients in plain English, rather than legal jargon. We’re also committed to ensuring there are no hidden costs for our clients, and tailoring our services to suit each client’s unique needs.
Contact info
24-28 Bloomsbury Way, WC1A 2SN, London, England, United Kingdom
- 02081 310 962
3.8
Great
68 reviews
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Education and neurodiversity - Highly recommend Polly Kerr
Polly Kerr handled our matter from start to finish. I was immediately impressed with her subject matter expertise and communication skills. I always felt like I was in safe hands, that Polly understood our situation and the best way to manage this through to a successful outcome. As an experienced law firm partner myself I could not recommend Polly more in her specialist field.
April 13, 2026
Unprompted review
Reply from Simpson Millar - London
Thank you for taking the time to share such thoughtful feedback. We are delighted to hear that Polly provided such expert guidance and support throughout your matter, and that you felt reassured and well supported from start to finish.
It is especially meaningful to receive such kind comments regarding Polly’s subject matter expertise and communication skills, particularly from someone with your own professional background. We are very pleased that a successful outcome was achieved and that you felt confident in the approach taken throughout.
We truly appreciate your recommendation and will be sure to pass on your lovely feedback to Polly.
If you ever need advice or support with another legal matter, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Massively Disappointing
Contacted to arrange getting representation for and EHCP and Sen tribunal
The guy on the phone literally had no idea.
I'm 49 - asked if the EHCP was for me.
Asked me to tell him about it - I asked what he wanted to know he put me on hold and came back asking what the EHCP was.
I advised I won't be asking Simpson Millar for representation based off that call and terminated the call.
Massively disappointing for a firm that are supposedly experts in this area.
April 15, 2026
Unprompted review
Reply from Simpson Millar - London
Thank you for your feedback. We are sorry to hear about your experience and appreciate you bringing this to our attention.
We recognise that you were seeking information regarding EHCP and SEN Tribunal support, which is an important matter. We have reviewed the circumstances surrounding the call referenced in your comments.
We have reviewed this internally and are addressing the issues identified to ensure this does not happen again. We take all feedback seriously and use it to improve the service we offer.
Should you wish, we would be happy to assist you further and provide additional information to help address your enquiry.
Wishing you all the best,
The Simpson Millar Team
Reply from Simpson Millar - London
Thank you for your kind feedback. We are delighted to hear that you found our team professional, caring, and trustworthy. This is exactly the standard of service we aim to provide.
If you ever need advice or support with another legal matter, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Michaela
Michaela has been handling my case, and I honestly can’t put into words how amazing she has been. She keeps me updated every step of the way and always makes sure I understand what’s happening.
Michaela and her team have shown me so much support throughout this process I truly don’t know what I would have done without this firm. My case is still ongoing, but I 100% trust Michaela and feel confident knowing she is representing me.
November 1, 2025
Unprompted review
Reply from Simpson Millar - London
Thank you for taking the time to share such kind feedback. We are delighted to hear how positive your experience has been with Michaela and that she has kept you well informed and supported throughout your case. Ensuring our clients understand what is happening at each stage is very important to us, so it is wonderful to know that Michaela and her team have helped you feel reassured during what can be a difficult process.
We wish you all the best as your case continues and will be sure to pass on your lovely comments to Michaela and the team.
Wishing you all the best,
The Simpson Millar Team
“Exceptional Service and Support from Simpson Millar”
I recently had the pleasure of working with Simpson Millar Solicitors, and I cannot recommend them highly enough. From the very beginning, their team demonstrated exceptional professionalism, competence, and genuine care for my situation.
“A big thank you to Yasmin Dacas and the whole team. Yasmin was very helpful, professional and always kept me updated. I really appreciate all the support and the excellent service I received.”
September 29, 2025
Unprompted review
Reply from Simpson Millar - London
Thank you so much for your kind words and wonderful feedback. We’re thrilled to hear that you had such a positive experience with Yasmin and the rest of our team. Providing professional, caring, and supportive service is at the heart of what we do, and it means a lot to know that this made a difference for you.
We’ll be sure to pass your thanks on to Yasmin, she’ll be delighted to hear how much you appreciated her help and communication throughout your case.
Thank you again for recommending us so highly. If you ever need assistance in the future, please don’t hesitate to get in touch.
Left in pain
Bad had to phone up and still in pain handling my clam was a joke made a complaint know one got back would not listen to me still in pain do not
July 20, 2025
Unprompted review
Reply from Simpson Millar - London
Thank you for your review. We’re very sorry to hear about your experience and that you’re still in pain. This is not the level of service we aim to provide, and we’d like the opportunity to look into this further.
If you’re happy to share more details, including your case reference number and a copy of your complaint please email us at reviews@simpsonmillar.co.uk so that we can investigate and see how we can help.
Wishing you all the best,
The Simpson Millar Team
Repeatedly lied
Repeatedly lied, refuse to speak to you, refuse to deal with complaints, all working from home and have terrible communication, customer service and manners and it's all automated do not expect empathy
Re their response, another cold email with no call ignoring everything discussed, and repeating result of previous complaint. So far it's misleading me. Refusing to communicate, not listening, and very little to resolve situation. Just what I need
June 25, 2025
Unprompted review
Reply from Simpson Millar - London
Thank you for sharing your review. We’re very sorry to hear that you feel let down by your experience, and we appreciate you taking the time to raise your concerns.
We want to reassure you that we always approach our clients with empathy and take the issues they’re facing seriously. What you’ve described is not reflective of the standards we set for ourselves, and we understand that your concerns are currently being reviewed by our Complaints Team.
In line with our Complaints Procedure, you can expect to receive a formal response by 14 July.
Wishing you all the best,
The Simpson Millar Team
Words cannot express the gratitude and…
Words cannot express the gratitude and respect I have for this firm. The road was long and obstacles as big as Mt. Everest. In the beginning there was no chance at all. In the end WE not only won but made history along the way for other fathers in my situation. I would encourage any father or parent in need to reach out be abuse these people are fighters, no BULL DOGS when it comes to being there. I do not say this lightly as they put up with alot of tears and fears from me. They showed compassion, grit , and most importantly listened. I could not give more accolades for there time and effort. Thank-you from my daughters and me.
May 12, 2025
Unprompted review
Reply from Simpson Millar - London
Thank you for your heartfelt review. We’re truly grateful for your kind words and for the trust you placed in us throughout what was clearly a very challenging time.
It’s wonderful to hear that you felt listened to and supported, and that the team’s determination and care made a difference to you and your daughters. We understand how important this outcome was, and we’re proud to have helped you reach a result that will hopefully make a lasting impact.
Thank you again for your recommendation. If there’s ever anything we can support you with in the future, please don’t hesitate to get in touch.
Wishing you and your daughters all the very best,
The Simpson Millar Team
Gross Misapplication of Law - Potential for Irreparable Harm
I am compelled to write this review to express my profound dissatisfaction and serious concerns about the legal advice I received from Simpson Millar. The assessment of my case revealed what I believe to be a gross misapplication of the law, particularly concerning the criteria for pursuing a civil claim and the statutes of limitations in abuse cases. The discrepancies between the information provided and my understanding of current legal principles are stark and deeply troubling.
This is not merely a case of poor service; it represents a potential for irreparable harm. Survivors of abuse are already in an incredibly vulnerable position, and receiving inaccurate or outdated legal advice can have devastating consequences, effectively denying them access to justice.
Let me be unequivocally clear: I strongly advise against entrusting your case to Simpson Millar. The risk of receiving flawed legal counsel is significant, and the potential ramifications are too severe to contemplate. This firm's apparent lack of expertise in this critical area could jeopardize your entire claim. Proceed with extreme caution and seek alternative representation to protect your rights and ensure you receive accurate and competent legal advice.
April 9, 2025
Unprompted review
Reply from Simpson Millar - London
Thank you for sharing your review. We’re very sorry that you were left feeling disappointed by your experience, and we understand how distressing and sensitive it is to seek legal advice following abuse.
We want to reassure you that your enquiry was reviewed thoroughly and with care by our specialist Abuse team taking into account the current law. We recognise the strength it takes to come forward and share your story, and we are sorry that the outcome was not what you had hoped for.
We’re truly sorry to hear that you were left feeling disappointed, and we completely understand how frustrating it can be to not receive the support you were hoping for. Please know that we took the time to carefully review your enquiry with the attention it deserves. As a firm, we have a responsibility to ensure we only take on matters where we believe we can genuinely provide the support our clients need. This is never a reflection on the importance of your situation, but rather a careful decision made to avoid putting anyone through a process that may not lead to a meaningful or positive outcome.
We provided you with information about alternative routes you may wish to explore, including other legal firms who may be able to assist. We remain genuinely committed to helping every survivor access support wherever possible, and part of that includes guiding clients to other avenues where we believe they may be better placed to receive assistance.
Our team also reached out by phone following our letter, and we’re sorry that we weren’t able to connect directly to discuss your concerns in more detail. We remain open to doing so and would be glad to speak with you if you feel it would help.
If there is anything further you’d like to raise, or if you would like to speak with a member of our team, please don’t hesitate to get in touch via reviews@simpsonmillar.co.uk.
Wishing you all the best,
The Simpson Millar Team
Unresponsive
Unresponsive - repeated requests for suitable times for an initial consultation were ignored. Escalation also ignored. This doesn't inspire confidence.
March 3, 2025
Unprompted review
Reply from Simpson Millar - London
We're sorry to hear about your experience and appreciate you taking the time to share your concerns. We understand how disappointing it must have been not to receive the timely response you were expecting.
If you're still open to it, we’d really like the opportunity to put things right and discuss how we might be able to support you going forward. You can reach us directly at reviews@simpsonmillar.co.uk, and we’ll ensure your message is followed up.
Wishing you all the best
The Simpson Millar Team
I instructed This company to seek…
I instructed This company to seek advice . I was very impressed with the level of service and the professional attitude of all the staff I dealt with . Lucy Atherton was extremely helpful and kind. I felt valued and was listened to under difficult circumstances.
February 6, 2025
Unprompted review
Reply from Simpson Millar - London
It’s great to hear that you were impressed with the service and professionalism of our team. We’re especially pleased that Lucy Atherton was able to offer the support and kindness you needed during what sounds like a challenging time. Ensuring our clients feel valued and listened to is something we always strive for. I’ll make sure to pass your kind words on to Lucy.
If you ever require legal support again, please don’t hesitate to reach out.
Wishing you all the best,
The Simpson Millar Team
Great job guys.
Wonderful team of effective, prompt and hardworking law firm. Just when I taught i had lost my job as a result to injury sustained while working, I had to go to the hospital to treat myself. I couldn't get to work too. I heard about this firm on Instagram and took a try. Boom, Simpsons Millar Solicitors stepped in and with their expert service, I was awarded a wooping compensation. THANKS GUYS. GREAT JOB.
October 3, 2024
Unprompted review
Reply from Simpson Millar - London
Thank you so much for your fantastic feedback! We’re thrilled to hear that our team was able to help you during such a challenging time. It’s great to know that our efforts led to a successful outcome, and we’re happy that you felt supported and well taken care of throughout.
We really appreciate your trust in us, especially after finding us on Instagram, and are delighted that you were pleased with the result. If you ever need our help again, please don't hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
THE EDUCATION RESCUERS!!! I was fighting for the education of my…
I was fighting for the education of my son who has multiple additional needs. My son desperately needed an Education Health Care Plan. I was faced with an unbelievably complex battle with a local authority that I wasn’t equipped for in a process which is designed appallingly with no support.
I have little doubt that without the professional assistance I received from the whole team I would have failed in my pursuit of my son’s education, affecting his whole future.
This team went above and beyond to ensure that I understand each step and was always aware of my options. I was guided through the whole thing from start to finish with such ease. I was listened to, heard, understood, and most importantly I wasn’t alone in this emotionally fraught time of absolute chaos panic and fear.
I’m eternally grateful for the opportunity’s the EHCP will make possible for my son. Without you this would not be the case. I never leave reviews. I never know what to say! This one however is no where near doing this legal term justice! I can’t find the words to thank you all.
I’m forever grateful.
October 2, 2024
Unprompted review
Reply from Simpson Millar - London
Thank you so much for sharing your heartfelt review. We are truly touched by your kind words and so pleased that we were able to help secure the right educational support for your son. We understand how challenging and emotionally overwhelming the process can be, especially when navigating something so important for your child’s future. It’s wonderful to hear that our team made a difference by guiding you through each step and making sure you felt supported and informed throughout.
Your recognition of our team's dedication means the world to us, and knowing that we could help bring positive opportunities for your son makes all our efforts worthwhile. We’ll be sure to pass your appreciation on to everyone involved.
If you ever need our support again, please don’t hesitate to reach out.
Wishing you and your family all the very best,
The Simpson Millar Team
Case concluded!
Simpson Millar has recently concluded my personal injuries claim.
They took over my claim, which was acknowledged to be complex, from another company.
Alan Jolliffe and team progressed it with speed and efficiency. I was kept well-informed throughout.
Thank you for your efforts in bringing the case to a satisfactory conclusion.
September 16, 2024
Unprompted review
Reply from Simpson Millar - London
Thank you for your kind review! We’re delighted to hear that Alan Jolliffe and the team were able to take over your complex claim and handle it with speed and efficiency. Keeping clients informed is a top priority for us, so we’re pleased that you felt well-supported throughout the process. It’s great to know that our efforts led to a successful conclusion for your case. I’ll be sure to pass your feedback on to Alan and the team.
If you ever need our assistance again, please don’t hesitate to get in touch.
Wishing you all the best,
The Simpson Millar Team
Excellent representation -Eleanor Gauld Solicitor
Eleanor Gauld, Solicitor, represented me recently through an inquest in Coroner’s court. Her work is flawless.
She and Simpson Millar in general, were exemplary in their work and the service they provided to me.
Eleanor quickly built a warm, trusted relationship with me and my family through her kind manner and deep knowledge of the relevant laws and related procedures. She explained everything clearly and gave sound, well researched advice.
The standard of her work is excellent. She works extremely hard and is professional at all times, whilst being approachable and calm.
I would highly recommend using Simpson Millar and Eleanor Gauld personally.
May 31, 2024
Unprompted review
Reply from Simpson Millar - London
Thank you for sharing such a thoughtful review of your experience with Eleanor Gauld and our team. We are delighted to hear that Eleanor provided you with exceptional representation during the inquest at Coroner’s Court. Her ability to combine professionalism with a warm, compassionate approach is something we highly value, and it’s wonderful to know that she was able to build a trusted relationship with you and your family.
Your kind words about her dedication, clarity, and legal expertise mean a lot, and we truly appreciate your recommendation of both Eleanor and Simpson Millar.
If you or your family ever need our help again, we’re here to help.
Wishing you all the best,
The Simpson Millar Team
Very great solicitor
Very great solicitor , she changed my life , very professional and welcoming , you very lucky to have a solicitor like Catherine. All I have to say for her is Thank you very much for everything you have done and continue to do.
November 30, 2023
Unprompted review
Reply from Simpson Millar - London
Thank you for your kind words and for sharing your experience with Catherine. We're thrilled to hear how she has positively impacted your life through her professionalism and welcoming approach. Your appreciation means a lot to us, and we are glad that she could assist you so effectively.
Thank you once again for your feedback, and I will be sure to pass on your kind words to Catherine. Please don't hesitate to reach out to us, should the need arise.
All the best,
The Simpson Millar Team
Exceptional service from start to…
Exceptional service from start to finish! The lawyers at Simpson Millar were incredibly efficient and knowledgeable. They addressed my legal needs promptly and effectively. Highly recommend!
July 16, 2024
Reply from Simpson Millar - London
Thank you for your wonderful review! We're thrilled to hear that you received exceptional service from our team at Simpson Millar. Our commitment is to address each client's legal needs with efficiency and expertise, and it's gratifying to know we succeeded with your case. Your recommendation is greatly appreciated.
Should you need our services again in the future, please remember we're just a call or email away.
All the best,
The Simpson Millar Team
Totally misrepresented by Charlene…
Totally misrepresented by Charlene Ugochukwu and her team. Referred by Ms Fiona Slavonic to use this law firm.
S&M support and participate in crime. Total negligence and professional conduct.
July 2, 2024
Unprompted review
Reply from Simpson Millar - London
We're sorry to hear about your dissatisfaction and the issues you've described. It's important to us that all client feedback is taken seriously and addressed promptly. Please contact us directly at reviews@simpsonmillar.co.uk so we can look into this matter further and work to resolve any issues you've experienced.
All the best,
The Simpson Millar Team
Yes they gave a good service kept me…
Yes they gave a good service kept me updated by email and was easy to contact
June 18, 2024
Reply from Simpson Millar - London
Thank you for your positive review. We're glad to hear that our communication met your expectations, keeping you well-informed and ensuring that we were easy to contact throughout your service with us. At Simpson Millar, we always aim to maintain clear and accessible communication with all our clients. If there's anything more we could have done to make your experience a full 5-star one, please let us know by emailing reviews@simpsonmillar.co.uk. We value your feedback and are always looking for ways to improve.
All the best,
The Simpson Millar Team
After over 1 year fighting with the LA. We won
After over 1 year fighting with the LA to provide the correct School for my daughter and to provide her with what she needs to have a successful education and having to take them to the Tribunal. My solicitor Shea Kelly has been amazing. She was very informative and everything was explained clearly,very easy to contact. She made great effort to gain specialist reports for my child. And made the whole process a lot less stressful for me. And I sincerely doubt I would of got this far without her. Thanks to her and her team we won the case. She is a great reflection of the company. Both myself and my daughter are very happy clients.
June 7, 2024
Unprompted review
Reply from Simpson Millar - London
Thank you for sharing your experience with Shea Kelly at Simpson Millar. We are thrilled to hear about the success of your case and how well Shea supported you throughout the process. Her commitment to clear communication and her diligent efforts in securing the necessary specialist reports undoubtedly played a crucial role in the positive outcome. It’s fantastic to know that she made the process less stressful for you and that you felt well taken care of.
Your kind words are greatly appreciated, and I'll be sure to pass your thanks on to Shea and the team. We're proud to have had the opportunity to help you and your daughter secure the educational support she deserves.
If you ever need our assistance again, please don't hesitate to reach out.
All the best,
The Simpson Millar Team
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