It's been a really unexpected, good experience. We had a plastic cover of a rear wheel of our Seat Ibiza lost/stolen, and the renting company charged us 100€ for such piece (it maybe could cost 30 the... See more

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Company details
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We are committed to protecting your financial and emotional well-being by ensuring that you have a hassle-free car rental experience and feel safe with our Full Coverage insurance product. We are a licensed insurance company and operate in the countries of the European Union and European Economic Area. We cooperate with car rental platforms in offering our Full Coverage insurance product together with car rental reservations.
Contact info
www.sincerainsurance.com, Latvia
- support@sincerainsurance.com
- sincerainsurance.com
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Replied to 100% of negative reviews
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Perfect experience
Didn't expected such a good service really! Everything went throught so fast and without problems:)
Excellent customer service
Super happy with the service: really easy to file a claim, great feedback on the process and then approved within 24 hours and payout within a few days! Excellent customer service!
Oh my God, finally fast and professional service!
Oh my God, I just came back from vacation in Crete, Greece. I had to submit a claim, for scratches on the rare bumper. I proceeded as suggested from their platform, which apropos is rather transparent, clear and easy to navigate, and clicked sent. I was emotionally ready to wait for days and yet, here they are, within an hour with clear status update, approval and payment timeline. It restores trust to service providers, and I find it rather refreshing, not to have to fight over what has been agreed upon. Thank you, thank you for adding on the overall great experience!
Simple and efficient
The process was really simple and guided. The answer to my claim was also within 2-3 open days. I would recommend.
I made a refund request
I made a refund request, they were quick and clear. The refund request procedure is quick and clear
GREAT TEAM EXCELLENT SERVICES
I would like to thank your great team for your support, your professionalism, your immediate responses to my claims.
Although I had a bad experience with the local car rental agent your team immediately reassured me with its support and advices. I really appreciated the less than 8 hours responses and the immediate and full refund of the damage.
I will certainly search to cooperate with your company again and spread my good experience with my relatives and friends.
Thank you once more,
Keep the great job
Best regards
Katherine Gyftopoulou
Very satisfied
Very satisfied, the claim was super easy to make online and we got the refund in just a couple of days.
Very easy to file a claim
Very easy to file a claim. Extremely fast approval process - my claim has been approved in a few hours!
Fast and Simple
It was my first time ever needed an insurance..it was really fast, automated and simple procedure and within a week a had the deposit in my bank without any questions.
Experience beyond Expectations
The experience with this claim was beyond my expectations.
The process was very straightforward (and my claim has been met in full).
Alexander, the personally assigned Customer Services guy who dealt with me was, quick, focussed and accurate.
I am very impressed.
Hugh Reader
Smooth and quick
Had damage on my rental car and Sincera was the insurer. They were the third party so I had to pay first, then claim. But that process was surprisingly smooth and the whole thing was finalised within two days.
Exceptional Service and Fast Claim Processing
Exceptional service and very fast claim processing.
I had an excellent experience with Sincera. The claim process was simple, clear and easy to complete online. The support team was professional and responsive.
My claim was reviewed in just one day. I was genuinely impressed by how quickly and professionally everything was handled.
Thank you for the excellent customer service and efficient support. I highly recommend Sincera.
Very good customer service support for…
Very good customer service support for a full and quick rembursement !! NOT A COMMON BEHAVIOR ON INSURANCE WORLD. Professional and trustable !
Claim was processed in 1 day and…
Claim was processed in 1 day and reimbursement immediately granted. the process is intuitive, easy and quick.
Escellent service
Really great experience
Really good experience, fast response and claim processing! The whole process was seamless!
Claim process was intuitive
Claim process was intuitive, well structured and easy to fill in. Response was fast and refund was in two days time. Highly recommend.
Fast and Reliable Claim Handling — Highly Recommended
Great experience with Sincera — my claim was processed in less than 24 hours and without any complications. The communication was clear and helpful throughout the entire process, and everything was handled professionally. I can confidently recommend Sincera for their efficient and reliable service.
Fast, clear and helpful claims process
I had a very positive experience with Sincera Insurance. My claim was reviewed and approved quickly, and the process was straightforward. Communication was clear and professional, and when I raised a question about the currency/payment difference, the team responded promptly and offered to help as a goodwill gesture. Overall, I’m very satisfied with how the claim was handled and appreciated the efficient support.
Easy and perfect service from Sinera Insurance…
We had a minor claim after renting a car and had a rental car insurance at Sincera Insurance.
Sincera Insurance asked for dokuments connected to the claim. It was very easy to provided it online and only two days after the claim was received by Sincera Insurance , we had full coverage being send to our bank account. Super service.
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