Singo Reviews 263

Slow constant edits coming back after week of waiting been trying to do a simple upload for 2 weeks ready for valentines now going to find another site

they clearly guarantee distribution within 2 weeks at the latest - more than 3 weeks and my music is not out yet several days after telling them about it, and on top of it condescending and futile support, DO NOT USE

SCAM. Don't use! Even if you are a pro member, they don't pay you. They are holding payment.

Singo.io are REAL SCAMMERS and THIEF'S!!!!!!
Hi, my SIngo account is banned for no reason, i just released one single since 6month today i had royalties reports but i never receive any payment, in the name of you guys have issues with payouts. today you banned my account with over 2,580 usd of royalties reports and 2month of delay of other royalty that has not been reported you Guys are theft. I'll make videos to expose you guys. i saw many reviews like this but i din't take precautions, Guys do not use Singo! never they are thief's, Scammers. I never receive a penny from all the report revenue they are thief and today they banned my account for no reason. i even tried to contact by mail several time and they do not respond, i created a new account to use their chat system to complain thinking it was an error but they did not reply. whereas they usually reply fast. this just certify and prove that there are just scammers, i don't know why this platform keep up running up

Update!!! singo Unbanned my account and then Re banned it few weeks later!!
Hi, few days after making this review singo unbanned my account, but still till date hasn't paid my royalties, i recently checked my account on 11-15-2022 and i found that they reported new royalties, i submitted a withdrawal one more but 2 weeks later still pending with the previous request, i contacted singo team i they gave me the same respond they gave me 9 months ago, and few days later one more for no reason they re banned my account, i mean guy stay away from singo, don't distribute there and they won't delete your song from their platform they are making money out of it

The service is amazing and the platform is so easy to use. I give them 10/10

Don't use this company; they hold your payment. For now, their website is not accessible. This company is completely scam.

Holding payouts company!

For every Artists who planning to use Singo services I’m worrying you Don’t use singo.io they holding payouts with out any reason won’t pay royalties don’t send your money out never ( now they hold my payout for no reason at all ( funny people really) as they said “ we do it manually what a joke !!! ( Im talking about Jone & July payout can you imagine that ( they are fixing thier mistakes by using artists royalties )

( Don’t use Singo ) ( Don’t use Singo )
( Don’t use Singo ) ( Don’t use Singo )
( Don’t use Singo ) ( Don’t use Singo )
( Don’t use Singo ) ( Don’t use Singo )
( Don’t use Singo ) ( Don’t use Singo )
( Don’t use Singo ) ( Don’t use Singo )
( Don’t use Singo ) ( Don’t use Singo )

Made payout 11-11-2022
Now 30-12-2022

Happy New Year singo.io

Will back for update …….

Naif aloufi

One of the best distribution companies I've ever seen, you guys are doing great

very happy, very happy, very very happy

Everything is slow

Slow to distribute, slow to delete music

I asked them to close my account 9months ago.today ey took my €20 and i was surprised because i moved on long time ago to distrokid.

I dont recommend this ...and i still want my account closed please can anyone help me get out of this hell hole

i cant delete my album and service is poor.

I love this company they are very fast and reliable to deliver thanks Singo

Support doesn‘t answer… It is a bad support for Problems

Great distributor
clean UI and cheap price

Comming from United master, I can only recommend singo

My royalties are frozen for 3 months now.

I don't have access to change how I want my artist name and profile picture to be displayed on sites.
I haven't been ble to edit my song on singo.io

If I could rate them 0, I would.

I recently signed up for the "premium" account. I have previously had 2 releases through Spinnup, available in all stores. Spinnup decided to eject 95% of their roster so I had to find a new distributor as soon as I had the cash. The text on the Singo main page says "Can I transfer my music from other distributors - Yes, you can! And the best part is; Your Music stays live at stores without any type of downtime. You won’t lose any statistics (Streams, Playlist Positions, etc) The transfer is absolutely seamless. Just make sure to use the same metadata and ISRC while submitting your already published music (Cover Art, Artist Name, Song Name, Audio File, etc.) (ISRC: You can always find that Code on your actual distributor like DistroKid, TuneCore, etc.)"

Now you have the background, here are my issues;

Re-Release 1 - Album
I entered all details for our album, uploaded the exact WAV files from the already released album. It was declined because there was 7 seconds of blank at the end of track 11. Now bear in mind this has already been released! I trimmed the file as requested and re-submitted and it has been approved, but now I'm pretty sure when they try to match the ISRC number with the previously released version there will be a shorter run-time which I believe could be the problem for my next issue.
The accepted version of our album has been in that status for just under 4 weeks now, I thought it was 48 hours? Is the delay because Singo now have a different run-time because Singo made me edit it? Further to that, the album status only says "approved" on the "all" tab of my releases. It does not appear under the "approved" tab, nor does it appear under the "delivered" tab.
Re-Release 2 - Single
I entered all our details for our single (2 songs, A-side and B-side), uploaded the exact WAV files from the previously released single. At first I had to keep editing it because the artwork (that had already been accepted and used in all stores by Spinnup) was apparently too low a resolution. In the end I created a new version of the artwork that is slightly different to the original artwork, and it was accepted. I can't help but feel this may become an issue if the single ever get's online again.
This single was then declined because track 2, which bear in mind had already been released into stores, had a 5 second blank space at the start of the track. I then edited the track and resubmitted. But of course, now when they try to tally it using the ISRC number, the run-time will be different.
The single was then declined again because track 2 has the same lyrics as track 1. You stated to me that the stores won't accept it. Now I know this to be untrue as it had already been released. Track 1 is a studio recording, this is the A-side. Track 2 is a demo version of the same song, this is the B-side.
Now, because of Singo.io, my musical act no longer have music on Spotify and as a result various promotional campaigns have been wasted, and we have lost our place on many playlists. I have tried speaking with Arvin, but he is either a BOT or is not reading the questions properly as he could be really stressed at the amount of crap he has to go through because Singo.io doesn't seem to be running very well, and I'm not getting the answers to my questions.

I would like to know everyone's views on the failed promises Singo.io have made, the loss of streams, sales and promotion because of said failed promises and the stress all of this has caused me, all because of Singo.io; their lack of transparency, their false advertising, lack of communication...

I wasn't going to leave this review, but I've asked multiple times over the last week for details of how to cancel my account/membership/subscription and have all my personal details, payment details and my music removed from their system only to be repeatedly told they can't do this because my album is "approved" (but they won't address the 4 weeks it's been like that - well, they won't address any of the specific problems).

I want to cancel and leave Singo.io but they won't let me. This fact alone should make people very, very wary about Singo.io, I do not recommend.

I uploaded my music a half year ago to this service. On Spotify I definitely had streams, also on other streaming services, but the trend data shows 0 all the time and I also didn't became even 1 cent. What happened here? Where is my money? Looks like they are confused doing their work.

If I read the reviews here its a wonder that all positive reviews are invited reviews. Would never use this Service again.

Hi, I just want to know about after banding what is going to happen? I got email this morning that my account is banned for breaking terms & services! I don’t know why! cause I worked with singo for three months and my music are 100% mine, I don’t what i did to my account be banned?