No tracking and no timely response…
No tracking and no timely response about questions. The product itself was great however.
December 19, 2024
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
We have the official authorization of Hismith brand, and cooperate with many international brand manufacturers. As long as you need it, we can supply you with the lowest price, quality first, service quality first.
Contact info
1460 S Archibald Ave, 91761, Ontario, United States
- service@sinloli.com
- sinloli.com
5-STAR purchase
The package arrived sooner than expected and in good condition.The package tracking interface did not work.
August 11, 2023
No Good Shipping Options
The only complaint I have about Sinloli is that they didn't provide options and times for shipping.
The item came from China (Hong Kong) and took only about one week in transit to U.S. But on arrival in California, it was picked up by DHL ECOMMERCE. It took EIGHT DAYS to reach Vermont, and then had to be transferred to the USPS for delivery to my box. DHL is the last shipper I would ever choose. It would have gotten to me sooner via USPS all the way.
May 8, 2023
Amazing customer support
"Amazing customer support, you won't get much assistance from Amazon but Hismith responded very fast. I had trouble with the first machine but they were happy to replace it.
It's surprisingly quiet, not too much noise and very smooth."
May 14, 2023
Unprompted review
They stay in touch with you to make….
They stay in touch with you to make sure everyting you want is EXACTLY what you get. The customer service is phenomenal and the quality is super great. This is the company that is tops in this category in my opinion.
August 19, 2020
Unprompted review
Got it delivered as promised
Got it delivered as promised. Better than expected. You control the thrusting and it's built for all levels of experience. My new best friend!!
July 30, 2020
Unprompted review
Just got my first doll
Just got my first doll, she is absolutely gorgeous and sexy! She is very realistic and very high quality. The customer service was very good from beginning to end! Big thanks to all.
Definitely I’m going to purchase another doll from them! Excellent 5 stars!
July 23, 2020
Unprompted review
This is the right choice
I am very happy selecting doll from here. They have a quality & varieties. Price is very reasonable. Highly recommended!!
July 2, 2020
Unprompted review
Good product
Good product, delivered in just 3 days as promised.I will order again in the future.Thanks
June 24, 2020
Unprompted review
Sinloli is legit. Perfect!
I was really worried I was going to get ripped off, but Sinloli is legit.My doll arrived in perfect condition, and they even threw in extra goodies like wigs and eyes. I sent a lot of emails to customer support, and they are so great at answering all my questions. Definitely if you want a doll then this is the place to get it. Be warned I got this girl and she is pretty heavy! Oh spent the extra money to get the standing feature! I didn’t know, so I just got regular feet. I plan on having my girl in shoes all the time. My doll wears size 4-5 shoes. Everything is perfect with this doll. However, there is a TPE smell. I’m sure if I air out my doll the smell would eventually go away.
December 15, 2019
Unprompted review
I'm super happy with the service…
I'm super happy with the service received and will use them again.
December 3, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.