The ease of picking product. There's always room for improvement . Final check out should be made easier to navigate.
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Review summary
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Have done many orders with sip. And mostly had a good experience. However the shipping and insurance has gotten so high that i cannot justify buying except on special occasions
The selection of available products is fantastic. I've yet to look at everything but I'm very happy with what I've found so far. I'll definitely be back to look more. The ordering process is also very... See more
A nice promotional discount on top of a solid price ~ for a bourbon I've been looking for ~ is very appealing. The ease of the website makes it better than heading down to your local liquor store.
4.2
Great
3K reviews
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Horrible experience
Initially I was so excited to order with your company, I understand there was a shipping fee which I didn’t mind paying. I needed the bottle as a gift, however, I never received the item, never received a notification or attempted delivery notice, I Have a ring camera doorbell installed, never received a notification about a being dropped off or a paper notice on my door. After checking my order status, I read that the item was being shipped back to sender. I got in contact with your company support through chat to let them know what was happening, not only was I told I will not get a refund on shipping but if I wanted it re shipped I would have to pay a new fee. I haven’t even been refund for the bottle yet, not only did I wasted time and money because it’s a lost at my expense. I don’t think I will ever order with this company ever again and I hope this helps others so they don’t go through the same experience. I wasn’t able to gift this. Just a Bunch of waste of time very unprofessional. I’d give 0 stars if there would be a option for it.
May 31, 2026
The whole process from start to finish was great
1) The order process was easy
2) I was provided an update as to when my order was shipped and when to expect it
3) My order arrived on the promised date (very fast) & time
4) My order was packed up with care
5) Overall, the product price & shipping cost was reasonable
June 5, 2026
Well laid out web site
Well laid out web site, fair pricing. I was initially concerned as reviews from a few years ago were inconsistent. However, I confirmed web site is legit and placed my order for a fantastic Balcones Cataleja. If it goes well, there will be more to come and a solid review!
June 11, 2026
Sip Whiskey cares about the customer!
When I questioned not receiving my discount, the reply was fast and helpful. The Maker's Mark was delivered promptly and in perfect condition.
June 4, 2026
Just so easy to order and the list of…
Just so easy to order and the list of inventory is fantastic. Thank you, sip whiskey.
June 11, 2026
Terrible customer service and horrible ship times!
The order took more than seven days to get shipped. I reached out to customer service four times via email and phone. I could never reach them by phone. Finally, I got a reply, saying it could take up to 10 days for the items to be shipped. It was terrible customer service and terrible response time. I would not order from this company ever again.
June 4, 2026
Efficient and made ordering products…
Efficient and made ordering products very easy. Appreciate the ability to make the order so smoothly.
June 11, 2026
SIP Whiskey has made a huge improvement…
SIP Whiskey has made a huge improvement in getting my orders to me in a reasonable amount of time. And the price of my favorite product is good compared to my state.
June 6, 2026
Never received my order
I placed an order on May 22,2026 for several bottles of moonshine. It is June 9, 2026 and still haven’t received my order. I have contacted Sip n Whiskey customer service which is a chat. Made several excuses stating my order has been shipped out already. Finally contacted GLS shipping and they don’t know where the order is. GlS told me to contact Sip N Whiskey. No response yet from them. Don’t order anything from this company. Their customer service stinks
June 9, 2026
Unprompted review
Why asking for a tip ?
June 8, 2026
Quick and easy service
Quick and easy service. Great product and something I would get for anyone. Thank you Bob Kelley 🍀
June 8, 2026
Gouged
2 different shipping fees that total $36 for 1 bottle of whiskey?
I would respect you more if you just said “We are going to screw you because we can!”
June 7, 2026
Excellent online ordering process
Excellent online ordering process. Ease of finding products and the broad scope of products. Overall, an excellent experience.
June 7, 2026
Prices very reasonable.
June 6, 2026
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